Incident with Payment Network PSE
Incident Report for PayU Latam Status
Resolved
Dear Customer,

ACH has resolved its failure and is currently operating normally.

Sincerely,
Customer Service PayU.



Estimado cliente,

ACH ha resuelto su falla y actualmente se encuentra operando normalmente.

Cordialmente,
Servicio al cliente PayU
Posted Jul 06, 2020 - 05:19 GMT-05:00
Investigating
Dear Customer,

Since 0:300 GMT-5 we are experiencing problems with the payment network PSE in COLOMBIA for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution. Some transactions sent via this payment network are being marked with error.

Sincerely,
Customer Service PayU.


Estimado cliente,

Desde las 03:00 GMT-5 estamos teniendo problemas con el medio de pago PSE en COLOMBIA para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente. Varias de las transacciones enviadas a través de este medio de pago están presentando errores.

Cordialmente,
Servicio al cliente PayU
Posted Jul 06, 2020 - 03:25 GMT-05:00
This incident affected: Colombia Payment Processing (Colombia Payment Processing).