Since 02:53 GMT-5 the incident has been resolved, the payment network processes without problems
Sincerely, Customer Service PayU.
Estimado Cliente
Desde las 02:53 GMT-5 se ha solucionado el incidente, la red de pago procesa con normalidad
Cordialmente, Servicio al cliente PayU
Posted Mar 23, 2021 - 03:02 GMT-05:00
Update
We are continuing to investigate this issue.
Posted Mar 23, 2021 - 02:57 GMT-05:00
Investigating
Dear Customer,
Since 02:00 GMT-5 we are experiencing problems with the payment network Credibanco in COLOMBIA for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution.
Sincerely, Customer Service PayU.
Estimado cliente,
Desde las 02:00 GMT-5 estamos teniendo problemas con el medio de pago Credibanco en COLOMBIA para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente.
Cordialmente, Servicio al cliente PayU
Posted Mar 23, 2021 - 02:52 GMT-05:00
This incident affected: Colombia Payment Processing (Colombia Payment Processing).