issues with SANDBOX - PSE COLOMBIA
Incident Report for PayU Latam Status
Resolved
Dear customer,

PayU SANDBOX service is operating normally since 11:42 GMT -5. We are constantly monitoring the system to avoid future incidents.

Sincerely,
Customer Service PayU


Estimado cliente,

El servicio SANDBOX de la plataforma PayU opera normalmente desde las 11:42 GMT -5, estamos en constante monitoreo del sistema para evitar incidentes futuros.
Posted Jul 09, 2021 - 11:42 GMT-05:00
Update
We are continuing to investigate this issue.
Posted Jun 28, 2021 - 10:18 GMT-05:00
Investigating
Dear Costumers,

We are experiencing problems with SANDBOX PSE for PayU Platform. We are working on the issue with our Incident's Team in order to get a sooner solution for it.

A big subset of our customers is experiencing erroneus transactions, we apologize for any inconvenience this may be cause to you

Estimados Clientes,

Estamos presentando problemas con SANDBOX PSE para la plataforma PayU. Estamos trabajando junto con nuestro Equipo de Incidentes para obtener una solución rápida.

Un gran subconjunto de nuestros clientes pueden estar experimentando transacciones erróneas, nos disculpamos por cualquier inconveniente que esto pueda estar causando.
Posted Jun 28, 2021 - 10:17 GMT-05:00
This incident affected: PayU - SANDBOX (SANDBOX Merchant Panel, SANDBOX Payments API, SANDBOX Web Checkout).