Incident with Payment Network PSE (Bancolombia) - COLOMBIA
Incident Report for PayU Latam Status
Resolved
Dear Customer
Since 09:42 GMT-5, the incident has been resolved, the payment platform works with no incidents.


Estimado Cliente
Desde las 09:42 GMT-5 se ha solucionado el incidente, el medio de pago procesa con normalidad
Posted Sep 10, 2019 - 10:15 GMT-05:00
Investigating
Dear Customer

Since 08:49 GMT -5 we are experiencing problems with the payment network PSE (Bancolombia) in COLOMBIA for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution. The transactions sent via this payment network are being marked with error.


Estimado Cliente

Desde las 08:49 GMT -5 estamos teniendo problemas con el medio de pago PSE (Bancolombia) en COLOMBIA para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente. Las transacciones enviadas a través de este medio de pago están presentando errores.
Posted Sep 10, 2019 - 09:19 GMT-05:00
This incident affected: Colombia Payment Processing (Colombia Payment Processing).