Problemas Plataforma PayU

Incident Report for PayU Latam Status

Resolved

Nuestra plataforma PayU opera normalmente desde las 03:00 a.m, estamos en constante monitoreo del sistema para evitar incidentes futuros.

Our PayU platform is operating normally since 03:00 a.m. We are constantly monitoring the system to avoid future incidents.

Posted May 03, 2018 - 05:09 GMT-05:00

Update

Se observa normalidad para la operacion en Perú, continuamos las validaciones para la operacion en Argentina.

We are seeing normality for Peru operation. we are checking the functionality for Argentina.

Posted May 03, 2018 - 04:01 GMT-05:00

Update

We are continuing to monitor for any further issues.

Posted May 03, 2018 - 03:50 GMT-05:00

Monitoring

Se observa normalidad para la mayoria de la plataforma, estamos validando las transacciones para Argentina y Peru.

We are seeing normality for almost all the platform, we are checking our operation for Argentina and Peru.

Posted May 03, 2018 - 03:48 GMT-05:00

Identified

Desde las 02:00 a.m., estamos presentando problemas en nuestra plataforma PayU. Estamos trabajando para dar una pronta solución al incidente.

Since 02:00 a.m., we are presenting problems with our PayU Platform. We are working on the solution of the incident.

Posted May 03, 2018 - 02:17 GMT-05:00

This incident affected: Payu Merchant Panel (Payu Merchant Panel), Brasil Payment Processing (Brasil Payment Processing), Colombia Payment Processing (Colombia Payment Processing), México Payment Processing (México Payment Processing), Chile Payment Processing (Chile Payment Processing), PayU - SANDBOX (SANDBOX Merchant Panel, SANDBOX Payments API, SANDBOX Web Checkout), PayU (PayU Secure, PayU Payments API, PayU Reports API, PayU Web Checkout, PayU Web Service Cash Payments), and Partners (Perú Payment Processing, Argentina Payment Processing).