Since 5:00 GMT-5 the incident has been resolved, the payment network processes without problems
Sincerely, Customer Service PayU.
Estimado Cliente
Desde las 5:00 GMT-5 se ha solucionado el incidente, la red de pago procesa con normalidad
Cordialmente,
Posted Sep 08, 2021 - 05:17 GMT-05:00
Investigating
Dear Customer
Since 16:16 GMT-5 we are experiencing problems with the payment network REDEBAN in COLOMBIA for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution.
Sincerely Customer Service PayU.
Estimado Cliente
Desde las 16:16 GMT-5 estamos teniendo problemas con la red de pago REDEBAN en COLOMBIA para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente.
Cordialmente, Servicio al cliente PayU
Posted Sep 07, 2021 - 16:32 GMT-05:00
This incident affected: Colombia Payment Processing (Colombia Payment Processing).