Incident with Payment Network ACH COLOMBIA
Incident Report for PayU Latam Status
Resolved
This incident has been resolved.
Posted Nov 22, 2019 - 22:18 GMT-05:00
Update
Dear Customer
Since 22:18 GMT -5, the incident has been resolved, the payment platform works with no incidents.

Estimado Cliente
Desde las 22:18 GMT -5 se ha solucionado el incidente, el medio de pago procesa con normalidad
Posted Nov 21, 2019 - 22:18 GMT-05:00
Investigating
Dear Customer

Since 21:47 GMT-5 we are experiencing problems with the payment network PSE in COLOMBIA for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution. The transactions sent via this payment network are being marked with error.

Sincerely
Customer Service PayU.

Estimado Cliente

Desde las 21:47 GMT-5 estamos teniendo problemas con el medio de pago PSE en COLOMBIA para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente. Las transacciones enviadas a través de este medio de pago están presentando errores.

Cordialmente,
Servicio al cliente PayU
Posted Nov 21, 2019 - 21:47 GMT-05:00
This incident affected: Payment Network Providers (Colombia Payment Processing).