Incident with Payment TRANSBANK Chile

Incident Report for PayU Latam Status

Resolved

Dear Customer,

The incident has been resolved, TRANSBANK in Chile for the PayU platform in the last 20 minutes is operating.

Sincerely,
PayU customer service.

Posted Jun 24, 2022 - 01:54 GMT-05:00

Investigating

Dear Customer

Since 1:16 GMT - we are experiencing problems with Transbank in Chile for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.

A LARGE subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.

Sincerely,
PayU customer service

Posted Jun 24, 2022 - 01:35 GMT-05:00

This incident affected: Chile Payment Processing (Transbank Crédito Visa, Transbank Crédito Mastercard).