Incident with Payment PSE COLOMBIA

Incident Report for PayU Latam Status

Resolved

Dear Customer,

The incident has been resolved, PSE in COLOMBIA for the PayU platform is operating normally.

Sincerely,
PayU customer service.

Posted Oct 05, 2021 - 17:38 GMT-05:00

Investigating

Dear Customer

Since 17:00 GMT - 5 we are experiencing problems with PSE in COLOMBIA for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.

A LARGE subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.

Sincerely,
PayU customer service

Posted Oct 05, 2021 - 17:23 GMT-05:00

This incident affected: Colombia Payment Processing (ACH-PSE).