Since 16:54 GMT-5 the incident has been resolved, the payment network processes without problems
Sincerely, Customer Service PayU.
Estimado Cliente
Desde las 16:54 GMT-5 se ha solucionado el incidente, la red de pago procesa con normalidad
Cordialmente, Servicio al cliente PayU
Posted May 12, 2021 - 17:25 GMT-05:00
Investigating
Dear Customer,
Since 15:50 GMT-5 we are experiencing Degradation with the payment network Credibanco - Visa in COLOMBIA for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution.
Sincerely, Customer Service PayU.
Estimado cliente,
Desde las 15:50 GMT-5 estamos teniendo degradación con el medio de pago Credibanco - Visa en COLOMBIA para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente.
Cordialmente, Servicio al cliente PayU
Posted May 12, 2021 - 15:50 GMT-05:00
This incident affected: Colombia Payment Processing (Colombia Payment Processing).