Incident with Payment CREDIBANCO Colombia
Incident Report for PayU Latam Status
Resolved
Dear Customer,

Since 16:35 GMT the incident has been resolved, CREDIBANCO in Colombia for the PayU platform is operating.


Sincerely,
PayU customer service.
Posted Nov 23, 2021 - 16:51 GMT-05:00
Investigating
Dear Customer



Since 14:52 GMT we are experiencing problems with CREDIBANCO in Colombia for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.



A LARGE subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service
Posted Nov 23, 2021 - 16:05 GMT-05:00
This incident affected: Colombia Payment Processing (Credibanco Visa).
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