Degradation with Payment NIUBIZ -PERÚ

Incident Report for PayU Latam Status

Resolved

Dear Customer,

Since the 16:53 the problem has been solved, Niubiz in Perú for the PAYU platform is operating

Stability on the part of the network is confirmed and normality in transactionality is evidenced.

Sincerely,
PayU customer service.

Posted Jan 10, 2022 - 17:40 GMT-05:00

Investigating

Dear Customer

Since 16:46 GMT-5 we are having problems with NIUBIZ in Perú for PayU platform, erroneous transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A BIG subset of our customers may be experiencing failed transactions, we apologize for any inconvenience this may be causing.

Sincerely,
PayU customer service.

Posted Jan 10, 2022 - 16:56 GMT-05:00

This incident affected: Perú Payment Processing (Niubiz (Visanet) Visa, Niubiz (Visanet) Mastercard).