Incident with Payment PSE Colombia
Incident Report for PayU Latam Status
Resolved
Dear Customer,



Since 23:17 the incident has been resolved, PSE in Colombia for the PayU platform is operating.



Sincerely,
PayU customer service.
Posted Oct 25, 2021 - 23:32 GMT-05:00
Investigating
Dear Customer



Since 22:35 GMT we are experiencing problems with PSE in Colombia for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.



A SMALL subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service
Posted Oct 25, 2021 - 22:45 GMT-05:00
This incident affected: Colombia Payment Processing (ACH-PSE).
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