Degradation with Payment PAYMENTS API

Incident Report for PayU Latam Status

Resolved

Dear Customer,

Since 4:45 GMT -5 the incident has been resolved, PAYMENTS API in LATAM for the PayU platform is operating with high transactional approval.

Sincerely,
PayU customer service.

Posted Oct 14, 2021 - 05:06 GMT-05:00

Investigating

Dear Customer

Since 03:22 GMT - 5 we are experiencing problems with PAYMENTS API for the PayU platform, however, we do not present transactional crash. We are working with our Support Team to get a quick solution.

A BIG subset of our customers may be experiencing and decrease in the rate of failed / declined transactions, we apologize for any inconvenience this may be causing.

Sincerely,

PayU customer service.

Posted Oct 14, 2021 - 04:04 GMT-05:00

This incident affected: PayU (PayU Payments API, PayU Web Checkout).