PayU Latam Status Status - Incident with Payment Network KLAP

Incident with Payment Network KLAP - CHILE

Incident Report for PayU Latam Status

Resolved

Dear Customer,

Since the 13:32 HRS GMT -5 the problem has been solved, Klap in Chile for the PAYU platform is operating

Stability on the part of the network is confirmed and normality in transactionality is evidenced.

Sincerely,
PayU customer service.

Posted Aug 01, 2022 - 13:46 GMT-05:00

Investigating

Dear Customer

Since 12:32 GMT -5 we are experiencing problems with KLAP in Chile for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.

A LARGE subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.

Sincerely,
PayU customer service

Posted Aug 01, 2022 - 13:00 GMT-05:00

This incident affected: Chile Payment Processing (Klap (Multicaja)).