The incident has been resolved, PSE in Colombia for the PayU platform in the last 47 minutes is operating.
Sincerely, PayU customer service.
Posted Jun 16, 2022 - 17:55 GMT-05:00
Update
Dear Customer.
The payment network PSE continues to investigate the incident. We will continue to inform you by this means continuously, appreciate your understanding for any inconvenience this may be causing
Sincerely, PayU customer service
Posted Jun 16, 2022 - 17:00 GMT-05:00
Investigating
Dear Customer
Since 14:46 GMT - we are experiencing problems with PSE in Colombia for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.
A LARGE subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service
Posted Jun 16, 2022 - 14:56 GMT-05:00
This incident affected: Colombia Payment Processing (ACH-PSE).