Degradation with Payment IZIPAY Perú
Incident Report for PayU Latam Status
Resolved
Dear Customer,



Since the 13:17 the problem has been solved, IZIPAY in PERU for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Posted May 23, 2022 - 13:31 GMT-05:00
Investigating
Dear Customer



Since 10:53 GMT - we are having problems with IZIPAY in Perú for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A BIG subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Posted May 23, 2022 - 11:09 GMT-05:00
This incident affected: Perú Payment Processing (Izipay (Procesos MC) Mastercard, Izipay (Procesos MC) Amex, Izipay (Procesos MC) Visa).
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