Incident with Payment PIX Brasil

Incident Report for PayU Latam Status

Resolved

Dear Customer,

Since the 16:31 GMT - 5 the problem has been solved, PIX in Brasil for the PAYU platform is operating

Sincerely,
PayU customer service.

Posted Jul 25, 2022 - 17:12 GMT-05:00

Investigating

Dear Customer

Since 13:40 GMT - 5 we are experiencing problems with PIX in Brasil for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.

A LARGE subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.

Sincerely,
PayU customer service

Posted Jul 25, 2022 - 14:53 GMT-05:00