Incident with Payment REDEBAN QR COLOMBIA

Incident Report for PayU Latam Status

Investigating

Dear Customer

Since 3:30 GMT - 5 we are experiencing problems with REDEBAN QR (BRE-B) in COLOMBIA for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.

A SMALL subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.

Sincerely,
PayU customer service

Posted May 24, 2026 - 04:28 GMT-05:00

This incident affects: Colombia Payment Processing (BRE-B REDEBAN).