The payment processing Network in Argentina, México, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu, consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported.
Duration: 7 Hours Expected behaviour: Degradation of service.
The payment processing Network in ARGENTINA AND MEXICO, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 Hours Expected behaviour: Degradation of service.
The payment processing Network in Colombia, ACH - PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 8 hours Expected behaviour: Degradation of service.
Sincerely, PayU customer service. Posted on
Aug 29, 2025 - 11:28 GMT-05:00
The payment processing Network in ARGENTINA AND MEXICO, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 Hours Expected behaviour: Degradation of service.
The payment processing Network in Argentina, Mexico, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 Hours Expected behaviour: Degradation of service.
The payment processing Network in Argentina, Mexico, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 Hours Expected behaviour: Degradation of service.
The payment processing Network in ARGENTINA AND MEXICO, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported.
Duration: 7 Hours Expected behaviour: Degradation of service.
The payment processing Network in ARGENTINA AND MEXICO, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 Hours Expected behaviour: Degradation of service.
The payment processing Network in ARGENTINA AND MEXICO, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 Hours Expected behaviour: Degradation of service.
Since 17:30 GMT - 5 we are having problems with REDECARD in BRASIL for PayU platform, declined transactions increased with response codes like INACTIVE_PAYMENT_PROVIDER, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Completed -
The scheduled maintenance has been completed.
Sep 15, 23:14 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 22:59 GMT-05:00
Update -
We will be undergoing scheduled maintenance during this time.
Sep 11, 18:49 GMT-05:00
Scheduled -
Dear Customer
The payment processing Network in Colombia, Credibanco, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration:15 minutes Affectation Time: 10 minutes Expected behaviour: Unavailability of service
Since 15:30 GMT - 5 we are having problems with PSE AND PSE_AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like BANK_UNREACHABLE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Completed -
The scheduled maintenance has been completed.
Sep 14, 00:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 22:00 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in Colombia, PSE - ACH, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 2 hours Expected behaviour: Degradation of service.
Sincerely, PayU customer service.
Aug 29, 08:12 GMT-05:00
Since 22:40 GMT - 5 we are having problems with CREDIBANCO in COLOMBIA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Completed -
The scheduled maintenance has been completed.
Sep 10, 05:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 22:00 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in Argentina, Mexico, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 hours Expected behaviour: Degradation of service.
Sincerely, PayU customer service.
Aug 29, 11:43 GMT-05:00
Since 23:00 GMT - 5 we are having problems with IZIPAY in PERU for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Since 08:15 GMT-5 the incident has been resolved, the payment network processes without problems
Sincerely, Customer Service PayU.
Estimado Cliente
Desde las 08:15 GMT-5 se ha solucionado el incidente, la red de pago procesa con normalidad
Cordialmente, Servicio al cliente PayU
Sep 9, 08:47 GMT-05:00
Investigating -
Dear Customer,
Since 07:22 GMT-5 we are experiencing problems with the payment network Credibanco in COLOMBIA for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution.
Sincerely, Customer Service PayU.
Estimado cliente,
Desde las 07:22 GMT-5 estamos teniendo problemas con el medio de pago Credibanco en COLOMBIA para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente.
Cordialmente, Servicio al cliente PayU
Sep 9, 08:08 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Sep 9, 05:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 22:00 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in Argentina, Mexico, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 hours Expected behaviour: Degradation of service.
Since 21:30 GMT - 5 we are having problems with PRISMA in ARGENTINA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing eclined transactions, we apologize for any inconvenience this may be causing.
Completed -
The scheduled maintenance has been completed.
Sep 7, 00:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 20:00 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in Colombia, PSE - ACH, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 4 Hours Expected behaviour: Degradation of service.
Sincerely, PayU customer service.
Aug 29, 08:15 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Sep 5, 05:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 22:00 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in CHILE, TRANSBANK, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 hours Expected behaviour: Degradation of service.
We are having problems with CREDIBANCO in COLOMBIA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Completed -
The scheduled maintenance has been completed.
Sep 4, 05:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 22:00 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in CHILE, TRANSBANK, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 hours Expected behaviour: Degradation of service.
Completed -
The scheduled maintenance has been completed.
Sep 3, 03:30 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 03:00 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in COLOMBIA, REDEBAN, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 30 minutes. Expected behaviour: Degradation of service.
Sincerely, PayU customer service.
Aug 27, 15:19 GMT-05:00