Status: PayU Latam
We have a certificate change!
Dear customer,
Next April 20th at 23:30 COT we will update our SSL/TLS certificate for api.payulatam.com service. This will impact API integration only.
If you are integrated via web checkout/web gateway, shopify, woocomerce, you will not be impacted and you are not required to take any action. If you are integrated via API and you will be impacted, our team will proactively contact you and share the new certificate to be installed.
We would like to suggest considering the implementation of automated certificate renewal. As part of upcoming changes, certificates will need to be updated every 200 days, and automating this process could help ensure continuity
If you have any question regarding this update, contact our team on netsec.latam@rapyd.net
Investigating - Dear Customer
Since 15:30 GMT - 5 the PSE AND PSE AVANZA payment Network in COLOMBIA is Degraded, declined transactions increased
A Big subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely,
PayU customer service.
Apr 16, 2026 - 16:53 GMT-05:00
Since 15:30 GMT - 5 the PSE AND PSE AVANZA payment Network in COLOMBIA is Degraded, declined transactions increased
A Big subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely,
PayU customer service.
Apr 16, 2026 - 16:53 GMT-05:00
PayU
Operational
PayU Secure
Operational
PayU Payments API
Operational
PayU Reports API
Operational
PayU Web Checkout
Operational
PayU Web Service Cash Payments
Operational
PayU Gateway
Operational
PayU - Notifications Service
Operational
PayU - SANDBOX
Operational
SANDBOX Merchant Panel
Operational
SANDBOX Payments API
Operational
SANDBOX Web Checkout
Operational
Payu Merchant Panel
Operational
Payu Merchant Panel
Operational
Sales Report Disputes
Operational
Financial balance
Operational
Withholding certificate
Operational
Collection Transfers (customized)
Operational
Get paid with Payu
Operational
Access (login)
Operational
General Reporting
Operational
Argentina Payment Processing
Operational
Fiserv (First Data) Mastercard
Operational
Fiserv (First Data) Cabal
Operational
Fiserv (First Data) Visa
Operational
NPS Visa
Operational
NPS Mastercard
Operational
NPS Cabal
Operational
Rapipago
Operational
Pago Facil
Operational
Amex
Operational
Prisma Mastercard
Operational
Prisma Naranja
Operational
Prisma Visa
Operational
Brasil Payment Processing
Operational
Brasil Payment Processing
Operational
Itau Boleto bancario
Operational
Rede (Redecard) Visa
Operational
Rede (Redecard) Mastercard
Operational
Amex
Operational
Cielo Visa
Operational
Cielo Mastercard
Operational
PIX
Operational
Chile Payment Processing
Operational
Chile Payment Processing
Operational
Transbank Crédito Visa
Operational
Transbank Crédito Amex
Operational
Transbank Crédito Mastercard
Operational
Transbank Crédito Diners
Operational
Transbank Debito (Red Compra)
Operational
Klap (Multicaja)
Operational
Colombia Payment Processing
Major Outage
Colombia Payment Processing
Operational
ACH-PSE
Major Outage
Credibanco Visa
Operational
Credibanco Mastercard
Operational
Redeban Visa
Operational
Redeban Mastercard
Operational
Redeban Amex
Operational
Redeban Diners
Operational
Davivienda Mastercard
Operational
Davivienda Visa
Operational
SuRed
Operational
Efecty
Operational
Movii Visa
Operational
Movii Mastercard
Operational
PSE AVANZA
Operational
Nequi
Operational
Bancolombia Bank
Operational
ADDI
Operational
Costa Rica Payment Processing
Operational
NPS VISA
Operational
NPS Mastercard
Operational
El Salvador Payment Processing
Operational
NPS VISA
Operational
Guatemala Payment Processing
Operational
NPS VISA
Operational
Honduras Payment Processing
Operational
NPS VISA
Operational
México Payment Processing
Operational
México Payment Processing
Operational
BBVA (Bancomer) Mastercard
Operational
BBVA (Bancomer) Visa
Operational
Banorte Mastercard
Operational
Banorte Visa
Operational
SPEI
Operational
Amex
Operational
OXXO
Operational
Fiserv Mastercard
Operational
Fiserv Visa
Operational
Perú Payment Processing
Operational
Niubiz (Visanet) Visa
Operational
Niubiz (Visanet) Mastercard
Operational
Izipay (Procesos MC) Mastercard
Operational
Izipay (Procesos MC) Amex
Operational
Izipay (Procesos MC) Visa
Operational
Pago Efectivo
Operational
Partners
Operational
Perú Payment Processing
Operational
Argentina Payment Processing
Operational
3DS
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
CREDIBANCO Scheduled Maintenance Apr 28, 2026 23:00 - Apr 29, 2026 03:00 GMT-05:00
Dear customer,
The payment processing Network in COLOMBIA, CREDIBANCO, has scheduled a maintenance on its platform that will affect our services on PayU, consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported.
Duration: 4 hours.
Expected behaviour: Degradation of service.
Sincerely,
PayU customer service.
Posted on Apr 15, 2026 - 22:03 GMT-05:00
The payment processing Network in COLOMBIA, CREDIBANCO, has scheduled a maintenance on its platform that will affect our services on PayU, consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported.
Duration: 4 hours.
Expected behaviour: Degradation of service.
Sincerely,
PayU customer service.
Posted on Apr 15, 2026 - 22:03 GMT-05:00
MOVII Scheduled Maintenance Apr 29, 2026 05:00-06:00 GMT-05:00
Update -
We will be undergoing scheduled maintenance during this time.
Apr 14, 2026 - 15:21 GMT-05:00
Apr 14, 2026 - 15:21 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in Colombia, MOVII, has scheduled a maintenance on its Payment Gateway that will not affect our services on Payu.
Duration: 1 Hour
Expected behaviour: Nothing.
Sincerely,
PayU customer service.
Apr 14, 2026 - 15:12 GMT-05:00
The payment processing Network in Colombia, MOVII, has scheduled a maintenance on its Payment Gateway that will not affect our services on Payu.
Duration: 1 Hour
Expected behaviour: Nothing.
Sincerely,
PayU customer service.
Apr 14, 2026 - 15:12 GMT-05:00