Status: PayU Latam

All Systems Operational

Uptime over the past 90 days. View historical uptime.
PayU ? Operational
90 days ago
99.97 % uptime
Today
PayU Secure ? Operational
90 days ago
100.0 % uptime
Today
PayU Payments API ? Operational
90 days ago
100.0 % uptime
Today
PayU Reports API ? Operational
90 days ago
100.0 % uptime
Today
PayU Web Checkout ? Operational
90 days ago
99.87 % uptime
Today
PayU Web Service Cash Payments ? Operational
90 days ago
100.0 % uptime
Today
PayU Gateway ? Operational
90 days ago
100.0 % uptime
Today
PayU - Notifications Service Operational
90 days ago
99.94 % uptime
Today
PayU - SANDBOX ? Operational
90 days ago
100.0 % uptime
Today
SANDBOX Merchant Panel ? Operational
90 days ago
100.0 % uptime
Today
SANDBOX Payments API ? Operational
SANDBOX Web Checkout ? Operational
Payu Merchant Panel Operational
Payu Merchant Panel ? Operational
Sales Report Disputes Operational
Financial balance Operational
Withholding certificate Operational
Collection Transfers (customized) Operational
Get paid with Payu Operational
Access (login) Operational
General Reporting Operational
Argentina Payment Processing Operational
90 days ago
99.98 % uptime
Today
Fiserv (First Data) Mastercard Operational
90 days ago
99.98 % uptime
Today
Fiserv (First Data) Cabal Operational
90 days ago
99.98 % uptime
Today
Fiserv (First Data) Visa Operational
90 days ago
99.98 % uptime
Today
NPS Visa Operational
90 days ago
100.0 % uptime
Today
NPS Mastercard Operational
90 days ago
100.0 % uptime
Today
NPS Cabal Operational
90 days ago
100.0 % uptime
Today
Rapipago Operational
90 days ago
100.0 % uptime
Today
Pago Facil Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Prisma Mastercard Operational
90 days ago
99.96 % uptime
Today
Prisma Naranja Operational
90 days ago
99.96 % uptime
Today
Prisma Visa Operational
90 days ago
99.96 % uptime
Today
Brasil Payment Processing Operational
90 days ago
99.99 % uptime
Today
Brasil Payment Processing ? Operational
Itau Boleto bancario Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Visa Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Mastercard Operational
90 days ago
99.98 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Cielo Visa Operational
90 days ago
100.0 % uptime
Today
Cielo Mastercard Operational
90 days ago
100.0 % uptime
Today
PIX Operational
90 days ago
100.0 % uptime
Today
Chile Payment Processing Operational
90 days ago
100.0 % uptime
Today
Chile Payment Processing ? Operational
Transbank Crédito Visa Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Amex Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Mastercard Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Diners Operational
90 days ago
100.0 % uptime
Today
Transbank Debito (Red Compra) Operational
90 days ago
100.0 % uptime
Today
Klap (Multicaja) Operational
90 days ago
100.0 % uptime
Today
Colombia Payment Processing Operational
90 days ago
99.94 % uptime
Today
Colombia Payment Processing ? Operational
ACH-PSE Operational
90 days ago
99.56 % uptime
Today
Credibanco Visa Operational
90 days ago
99.95 % uptime
Today
Credibanco Mastercard Operational
90 days ago
99.95 % uptime
Today
Redeban Visa Operational
90 days ago
100.0 % uptime
Today
Redeban Mastercard Operational
90 days ago
100.0 % uptime
Today
Redeban Amex Operational
90 days ago
100.0 % uptime
Today
Redeban Diners Operational
90 days ago
100.0 % uptime
Today
Davivienda Mastercard Operational
90 days ago
100.0 % uptime
Today
Davivienda Visa Operational
90 days ago
100.0 % uptime
Today
SuRed Operational
90 days ago
100.0 % uptime
Today
Efecty Operational
90 days ago
100.0 % uptime
Today
Movii Visa Operational
90 days ago
100.0 % uptime
Today
Movii Mastercard Operational
90 days ago
100.0 % uptime
Today
PSE AVANZA Operational
90 days ago
99.94 % uptime
Today
Nequi Operational
90 days ago
100.0 % uptime
Today
Bancolombia Bank ? Operational
90 days ago
96.74 % uptime
Today
Nequi Operational
90 days ago
98.68 % uptime
Today
Costa Rica Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
NPS Mastercard Operational
90 days ago
100.0 % uptime
Today
El Salvador Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
Guatemala Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
Honduras Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
México Payment Processing Operational
90 days ago
99.98 % uptime
Today
México Payment Processing ? Operational
BBVA (Bancomer) Mastercard Operational
90 days ago
100.0 % uptime
Today
BBVA (Bancomer) Visa Operational
90 days ago
100.0 % uptime
Today
Banorte Mastercard Operational
90 days ago
100.0 % uptime
Today
Banorte Visa Operational
90 days ago
100.0 % uptime
Today
SPEI Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
OXXO Operational
90 days ago
100.0 % uptime
Today
Fiserv Mastercard Operational
90 days ago
99.94 % uptime
Today
Fiserv Visa Operational
90 days ago
99.94 % uptime
Today
Perú Payment Processing Operational
90 days ago
99.98 % uptime
Today
Niubiz (Visanet) Visa Operational
90 days ago
99.98 % uptime
Today
Niubiz (Visanet) Mastercard Operational
90 days ago
99.98 % uptime
Today
Izipay (Procesos MC) Mastercard Operational
90 days ago
99.98 % uptime
Today
Izipay (Procesos MC) Amex Operational
90 days ago
99.98 % uptime
Today
Izipay (Procesos MC) Visa Operational
90 days ago
99.98 % uptime
Today
Pago Efectivo Operational
90 days ago
100.0 % uptime
Today
Partners Operational
Perú Payment Processing ? Operational
Argentina Payment Processing ? Operational
3DS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 30, 2025
PAYU platform Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 30, 01:59 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 23:59 GMT-05:00
Scheduled - Dear Customer



As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:


Duration: 2 hours
Expected behaviour: Unavailability of service

Sincerely,
PayU customer service.
Oct 14, 10:03 GMT-05:00
Oct 29, 2025
SANDBOX PAYU platform Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 22:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 20:00 GMT-05:00
Scheduled - Dear Customer


As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:


Duration: 2 hours
Affectation Time: 1 hour
Expected behaviour: Degradation of service.


Sincerely,
PayU customer service.
Oct 14, 09:10 GMT-05:00
AMEX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 15:37 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 14:37 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in ARGENTINA AND MEXICO, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Oct 15, 14:38 GMT-05:00
AMEX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 05:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in ARGENTINA AND MEXICO, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Oct 15, 14:28 GMT-05:00
Oct 28, 2025
Degradation with Payment Network PSE-AVANZA
Resolved - Dear Customer,

Since 09:02 GMT -5 . the problem has been solved, ACH-PSE in COLOMBIA for the PAYU GPO Latam platform is operating normally.

Network´s Stability is confirmed from their end and transaction normality is evidenced.


Sincerely,
PayU customer service.



Estimado Cliente

Desde las 09:02 GMT -5, el problema se ha solucionado. El sistema ACH-PSE en COLOMBIA para la plataforma PAYU GPO Latam funciona con normalidad.

Se confirma la estabilidad de la red y se evidencia la normalidad de las transacciones.

Cordialmente,
Servicio al cliente PayU
Oct 28, 09:21 GMT-05:00
Investigating - Dear Customer

Since 08:10 GMT -5 we are experiencing problems with the payment network PSE-AVANZA in COLOMBIA for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution.

Sincerely,
Customer Service PayU.



Estimado Cliente

Desde las 08:10 GMT-5 estamos teniendo problemas con el medio de pago PSE-AVANZA en COLOMBIA para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente.

Cordialmente,
Servicio al cliente PayU
Oct 28, 08:47 GMT-05:00
AMEX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 28, 05:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in ARGENTINA AND MEXICO, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Oct 15, 14:23 GMT-05:00
Oct 27, 2025
AMEX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 27, 05:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in ARGENTINA AND MEXICO, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Oct 15, 14:21 GMT-05:00
Oct 26, 2025
Degradation with Payment PRISMA in ARGENTINA
Resolved - Dear Customer,

Since the 21:52 GMT - 5 the problem has been solved, PRISMA in ARGENTINA for the PAYU platform is operating

Stability on the part of the network is confirmed and normality in transactionality is evidenced.

Sincerely,
PayU customer service.
Oct 26, 22:20 GMT-05:00
Investigating - Dear Customer



Since 21:34 GMT - 5 we are having problems with PRISMA in ARGENTINA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Oct 26, 21:46 GMT-05:00
Oct 25, 2025
Degradation with Payment CREDIBANCO in COLOMBIA
Resolved - Dear Customer,



Since 14:00 hs. GMT - 5 the problem has been solved, CREDIBANCO in COLOMBIA for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.
Oct 25, 14:02 GMT-05:00
Investigating - Dear Customer



We are having problems with CREDIBANCO in COLOMBIA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Oct 25, 13:54 GMT-05:00
Degradation with Payment ACH-PSE BANCOLOMBIA & NEQUI
Resolved - Dear Customer,



Since 21:26 hs. UTC - 5 the problem has been solved,ACH-PSE BANCOLOMBIA & NEQUI in COLOMBIA for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.
Oct 25, 00:48 GMT-05:00
Identified - Dear Customer



Since 06:02 UTC - 5 There are problems with BANCOLOMBIA in COLOMBIA this affects ACH-PSE payment network for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

NEQUI has solved the problems for ACH-PSE BANCOLOMBIA in COLOMBIA for the PAYU platform is operating



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing
Oct 24, 13:58 GMT-05:00
Investigating - Dear Customer



Since 06:02 UTC - 5 There are problems with BANCOLOMBIA & NEQUI BANKS in COLOMBIA this affects ACH-PSE payment network for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing
Oct 24, 06:35 GMT-05:00
Oct 24, 2025
AMEX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 24, 05:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in Argentina and México, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Oct 8, 08:19 GMT-05:00
Oct 23, 2025
AMEX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 05:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in Argentina and México, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Oct 8, 07:55 GMT-05:00
Oct 22, 2025
Incident with Payment Network BANCOMER - MÉXICO
Resolved - Dear Customer

Since 08:20 GMT -5 , BANCOMER has solved the problems for VISA and Mastercard credit cards for PayU platform in México, the system is now operating normally.

Estimado cliente;

Desde las 08:20 GMT -5, BANCOMER ha resuelto los problemas para tarjetas VISA y Mastercard en México para la plataforma PayU; el sistema funciona con normalidad.
Payment Network Providers - México Payment Processing
Oct 22, 08:26 GMT-05:00
Investigating - Dear Customer

Since 07:40 GMT -5 we are experiencing problems with the payment network BANCOMER in MÉXICO for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution. All transactions sent via this payment network are being marked with error for MASTERCARD and VISA Credit Cards.

Estimado Cliente

Desde las 07:40 GMT -5 estamos teniendo problemas con el medio de pago BANCOMER en MÉXICO para la plataforma PAYU . Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente. Todas las transacciones enviadas a través de este medio de pago están presentando errores para las tarjetas de crédito MASTERCARD y VISA.
Oct 22, 07:57 GMT-05:00
Oct 21, 2025
Degradation with Payment ACH-PSE BANCOLOMBIA
Resolved - Dear Customer,



Since the 09:35 GMT -5 the problem has been solved, ACH-PSE BANCOLOMBIA in COLOMBIA for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Oct 21, 10:45 GMT-05:00
Investigating - Dear Customer



Since 08:02 UTC - 5 We are having problems with ACH-PSE BANCOLOMBIA in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing


Sincerely,
PayU customer service.
Oct 20, 08:40 GMT-05:00
Oct 20, 2025
Degradation with WEB CHECKOUT - PAYU
Resolved - Dear Customer,



Since 16:00 the incident has been resolved, WEB CHECKOUT for the PayU platform is operating with high transactional approval.



Sincerely,
PayU customer service.
Oct 20, 17:54 GMT-05:00
Investigating - Dear Customer

Since 4:00 GMT - we are having problems with WEB CHECKOUT, we are identifying a due multiple troubles in AWS services which be generating a degradation of the service. Our technical team is evaluating the impact

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely,
PayU customer service.
Oct 20, 15:46 GMT-05:00
Degradation with Payment AMEX ARGENTINA
Resolved - Dear Customer,



Since 12:16 GMT - 5 hs. the problem has been solved,AMEX in ARGENTINA for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.
Oct 20, 13:55 GMT-05:00
Investigating - Dear Customer



Since 09:00 GMT - 5 we are having problems with AMEX in ARGENTINA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Oct 20, 09:10 GMT-05:00
Degradation with Payment BANCOMER MEXICO
Resolved - Dear Customer,



Since 12:16 hs. GMT - 5 the problem has been solved,BANCOMER in MEXICO for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.
Oct 20, 13:54 GMT-05:00
Investigating - Dear Customer



Since 09:03 GMT - 5 we are having problems with BANCOMER in MEXICO for PayU platform, transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Oct 20, 09:34 GMT-05:00
Degradation with Payment CREDIBANCO COLOMBIA
Resolved - Dear Customer,



Since 12:16 hs. GMT - 5 the problem has been solved, CREDIBANCO in COLOMBIA for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.
Oct 20, 13:53 GMT-05:00
Investigating - Dear Customer



Since 10:41 GMT - 5 we are having problems with CREDIBANCO in COLOMBIA for PayU platform, declined transactions increased with response codes like BANK_UNREACHABLE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Oct 20, 10:56 GMT-05:00
Degradation with Payment MOVII COLOMBIA
Resolved - Dear Customer,



Since 10:15 hs. GMT - 5 the problem has been solved,MOVII in COLOMBIA for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.
Oct 20, 11:39 GMT-05:00
Investigating - Dear Customer



Since 09:39 GMT - 5 we are having problems with MOVII in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Oct 20, 09:51 GMT-05:00
Incident with Payment PIX - BRASIL
Resolved - Dear Customer,



Since 00:00 hs. GMT - 5 the problem has been solved,PIX in BRASIL for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.
Oct 20, 08:44 GMT-05:00
Investigating - Dear Customer


From 16:30 GMT - 5 we are having problems with PIX in BRASIL for the PayU platform, declined transactions increased with response codes such as ENTITY_DECLINED , which indicates that we present a transactional degradation. We are working together with our support team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Oct 16, 19:45 GMT-05:00
Oct 19, 2025

No incidents reported.

Oct 18, 2025
AMEX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 18, 05:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in Argentina, México, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Oct 8, 08:10 GMT-05:00
Oct 17, 2025
Degradation with Payment Network MOVII
Resolved - Dear Customer,


The incident has been resolved, MOVII in Colombia for the PayU platform is operating.


Sincerely,
PayU customer service
Oct 17, 16:50 GMT-05:00
Investigating - Dear Customer


We are experiencing problems with MOVII in Colombia for the PayU platform. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.


A SMALL subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.


Sincerely,
PayU customer service
Oct 17, 16:22 GMT-05:00
AMEX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 17, 05:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in Argentina and México, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Oct 8, 07:49 GMT-05:00
Oct 16, 2025
AMEX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 05:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in Argentina and México, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Oct 8, 07:23 GMT-05:00
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