Resolved -
Dear Customer
Since 05:15 GMT-5 the incident has been resolved, the payment network processes without problems.
Sincerely,
Customer Service PayU.
Estimado Cliente
Desde las 05:15 GMT-5 se ha solucionado el incidente, la red de pago procesa con normalidad.
Feb 22, 05:20 GMT-05:00
Update -
We are continuing to investigate this issue.
Feb 22, 05:20 GMT-05:00
Update -
Dear Customer
Since 05:15 GMT-5 the incident has been resolved, the payment network processes without problems.
Sincerely,
Customer Service PayU.
Estimado Cliente
Desde las 05:15 GMT-5 se ha solucionado el incidente, la red de pago procesa con normalidad.
Feb 22, 05:16 GMT-05:00
Update -
We are continuing to investigate this issue.
Feb 22, 00:20 GMT-05:00
Investigating -
Dear Customer,
Since 00:04 GMT -5 we are experiencing problems with the payment network DAVIVIENDA in COLOMBIA for PayU Platform. We are getting in touch with the provider to ask for incident's resolution.
Sincerely
Customer Service PayU.
Estimado Cliente,
Desde las 00:04 GMT -5 estamos teniendo problemas con la red de pago DAVIVIENDA en COLOMBIA para la plataforma PayU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente.
Cordialmente,
Servicio al cliente PayU
Feb 22, 00:20 GMT-05:00