PayU Latam Status
All Systems Operational

About This Site

Welcome to PayU Latam Status Web Page. This pages show historical information about the state of our platform (Pagos Online, PayU Latam and Dinero Mail), incidents, RCA (Root Cause Analisys), scheduled maintenance, conectivity problems with our third party and all related data about the perfomance of our services.

PagosOnline - Administrative Module ? Operational
PagosOnline - Web Checkout ? Operational
PagosOnline - Web Services ? Operational
FraudVault ? Operational
PAYU - Administrative Module ? Operational
PAYU - Web Checkout ? Operational
PAYU - Payments API ? Operational
PAYU - Reports API ? Operational
PAYU - Web Service Cash Payments ? Operational
PAYU - Official WebSite ? Operational
Dinero Mail - API / Web Services ? Operational
Dinero Mail - Checkout Web ? Operational
Dinero Mail - IPN1 ? Operational
Dinero Mail - IPN2 ? Operational
Dinero Mail - IVR ? Operational
Dinero Mail - Post Login ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 22, 2017

No incidents reported today.

Jul 21, 2017

No incidents reported.

Jul 20, 2017
Resolved - Hacia las 22:10 p.m., ACH ha resuelto los problemas para tarjetas débito en Colombia para las plataformas PagosOnline y PayU; el sistema funciona con normalidad.
Jul 20, 22:29 -05
Identified - Desde la 06:20 p.m. estamos presentando problemas para las tarjetas débito en Colombia bajo las plataformas PagosOnline y PayU. Estamos revisando con el proveedor para dar una pronta solución al incidente.
Jul 20, 19:10 -05
Jul 19, 2017
Completed - The scheduled maintenance has been completed.
Jul 19, 01:16 -05
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 00:00 -05
Scheduled - Estimado cliente;

Como parte del proceso de mejora continua de nuestra plataforma, llevaremos a cabo una ventana de mantenimiento con las siguientes características:

Fecha y hora de inicio: 19 de Julio a las 12:00 a.m. Hora de Colombia (-05:00 GMT).
Fecha y hora de terminación: 19 de Julio a la 01:00 a.m. Hora de Colombia (-05:00 GMT).
Comportamiento esperado: Indisponibilidad del servicio.

Cordialmente,
Servicio al cliente PayU.


Dear customer;

As part of the continuous improvement process of our platform, we will perform maintenance. The following activities will take place:

Date and time of start: July 19th at 12:00 a.m. Colombia Time (-05:00 GMT).
Date and time of completion: July 19th at 01:00 a.m. Colombia Time (-05:00 GMT).
Expected behavior: No service availability.

Sincerely,
Customer Service PayU.
Jul 15, 02:34 -05
Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

No incidents reported.

Jul 13, 2017

No incidents reported.

Jul 12, 2017

No incidents reported.

Jul 11, 2017

No incidents reported.

Jul 10, 2017
Resolved - Hacia las 01:50 p.m., se han resuelto los problemas para tarjetas débito en Colombia para la plataforma PagosOnline; el sistema funciona con normalidad.
Jul 10, 14:05 -05
Investigating - Desde la 12:00 m. estamos presentando problemas para las tarjetas débito en Colombia bajo la plataforma PagosOnline. Estamos revisando con el proveedor para dar una pronta solución al incidente.
Jul 10, 12:42 -05
Jul 9, 2017

No incidents reported.

Jul 8, 2017
Resolved - Hacia las 10:38 a.m., REDEBAN ha resuelto los problemas para tarjetas MASTERCARD en Colombia para las plataformas PagosOnline; el sistema funciona con normalidad.

At 10:38 a.m., REDEBAN has solved the problems for credit cards MASTERCARD for PagosOnline platforms in Colombia, the system is now operating normally
Jul 8, 11:25 -05
Investigating - Desde la 10:06 a.m. estamos presentando problemas para las tarjetas de crédito MASTERCARD en Colombia bajo la plataforma PagosOnline. Estamos revisando con el proveedor para dar una pronta solución al incidente. Los servicios afectados son [PagosOnline - Web Checkout] y [PagosOnline - Web Services].

Since 10:06 a.m we are experiencing problems with credit cards MASTERCARD affecting PagosOnline platform in Colombia, We are getting in touch with the provider to solve the incident. Services affected are [PagosOnline - Web Checkout] and [PagosOnline - Web Services]
Jul 8, 11:24 -05