PayU Latam Status Status

PayU Latam Status

All Systems Operational

About This Site

Welcome to PayU Latam Status Web Page. This pages show historical information about the state of our platform (Pagos Online, PayU Latam and Dinero Mail), incidents, RCA (Root Cause Analisys), scheduled maintenance, conectivity problems with our third party and all related data about the perfomance of our services.

PagosOnline - Administrative Module Operational

PagosOnline - Web Checkout Operational

PagosOnline - Web Services Operational

FraudVault Operational

PAYU - Administrative Module Operational

PAYU - Web Checkout Operational

PAYU - Payments API Operational

PAYU - Reports API Operational

PAYU - Web Service Cash Payments Operational

PAYU - Official WebSite Operational

Dinero Mail - API / Web Services Operational

Dinero Mail - Checkout Web Operational

Dinero Mail - IPN1 Operational

Dinero Mail - IPN2 Operational

Dinero Mail - IVR Operational

Dinero Mail - Post Login Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 22, 2017

No incidents reported today.

Jul 21, 2017

No incidents reported.

Jul 20, 2017

Problemas con ACH|PSE - PagosOnline y PayU

Resolved - Hacia las 22:10 p.m., ACH ha resuelto los problemas para tarjetas débito en Colombia para las plataformas PagosOnline y PayU; el sistema funciona con normalidad.
Jul 20, 22:29 -05

Identified - Desde la 06:20 p.m. estamos presentando problemas para las tarjetas débito en Colombia bajo las plataformas PagosOnline y PayU. Estamos revisando con el proveedor para dar una pronta solución al incidente.
Jul 20, 19:10 -05

Jul 19, 2017

Mantenimiento Plataforma PayU

Completed - The scheduled maintenance has been completed.
Jul 19, 01:16 -05

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 00:00 -05

Scheduled - Estimado cliente;

Como parte del proceso de mejora continua de nuestra plataforma, llevaremos a cabo una ventana de mantenimiento con las siguientes características:

Fecha y hora de inicio: 19 de Julio a las 12:00 a.m. Hora de Colombia (-05:00 GMT).
Fecha y hora de terminación: 19 de Julio a la 01:00 a.m. Hora de Colombia (-05:00 GMT).
Comportamiento esperado: Indisponibilidad del servicio.

Cordialmente,
Servicio al cliente PayU.

Dear customer;

As part of the continuous improvement process of our platform, we will perform maintenance. The following activities will take place:

Date and time of start: July 19th at 12:00 a.m. Colombia Time (-05:00 GMT).
Date and time of completion: July 19th at 01:00 a.m. Colombia Time (-05:00 GMT).
Expected behavior: No service availability.

Sincerely,
Customer Service PayU.
Jul 15, 02:34 -05

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

No incidents reported.

Jul 13, 2017

No incidents reported.

Jul 12, 2017

No incidents reported.

Jul 11, 2017

No incidents reported.

Jul 10, 2017

Problemas con ACH|PSE - PagosOnline

Resolved - Hacia las 01:50 p.m., se han resuelto los problemas para tarjetas débito en Colombia para la plataforma PagosOnline; el sistema funciona con normalidad.
Jul 10, 14:05 -05

Investigating - Desde la 12:00 m. estamos presentando problemas para las tarjetas débito en Colombia bajo la plataforma PagosOnline. Estamos revisando con el proveedor para dar una pronta solución al incidente.
Jul 10, 12:42 -05

Jul 9, 2017

No incidents reported.

Jul 8, 2017

Problemas en REDEBAN - PagosOnline

Resolved - Hacia las 10:38 a.m., REDEBAN ha resuelto los problemas para tarjetas MASTERCARD en Colombia para las plataformas PagosOnline; el sistema funciona con normalidad.

At 10:38 a.m., REDEBAN has solved the problems for credit cards MASTERCARD for PagosOnline platforms in Colombia, the system is now operating normally
Jul 8, 11:25 -05

Investigating - Desde la 10:06 a.m. estamos presentando problemas para las tarjetas de crédito MASTERCARD en Colombia bajo la plataforma PagosOnline. Estamos revisando con el proveedor para dar una pronta solución al incidente. Los servicios afectados son [PagosOnline - Web Checkout] y [PagosOnline - Web Services].

Since 10:06 a.m we are experiencing problems with credit cards MASTERCARD affecting PagosOnline platform in Colombia, We are getting in touch with the provider to solve the incident. Services affected are [PagosOnline - Web Checkout] and [PagosOnline - Web Services]
Jul 8, 11:24 -05