Incident with Payment Network TRANSBANK
Incident Report for PayU Latam Status
Resolved
At 11:30GMT -5 TRANSBANK has solved problems for DEBIT and CREDIT cards in Chile; the system is now operating normally.

Hacia las 11:30GMT -5, TRANSBANK ha resuelto los problemas para las tarjetas DEBITO y CREDITO en Chile; el sistema
Posted Mar 31, 2020 - 14:01 GMT-05:00
Investigating
Dear Customer
Since 08:30 GMT-5 we are experiencing problems with the payment network TRANSBANK in CHILE for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution. All transactions sent via this payment network are being marked with error for Credit Cards.

Estimado Cliente
Desde las 08:30 GMT -5 estamos teniendo problemas con el medio de pago TRANSBANK en CHILE para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente. Todas las transacciones enviadas a través de este medio de pago están presentando errores para las tarjetas credito.
Posted Mar 31, 2020 - 09:02 GMT-05:00
This incident affected: Chile Payment Processing (Chile Payment Processing).