Status: PayU Latam

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We have a certificate change!

Dear customer,

Next April 20th at 23:30 COT we will update our SSL/TLS certificate for api.payulatam.com  service. This will impact API integration only.

If you are integrated via web checkout/web gateway, shopify, woocomerce, you will not be impacted and you are not required to take any action. If you are integrated via API and you will be impacted, our team will proactively contact you and share the new certificate to be installed.

We would like to suggest considering the implementation of automated certificate renewal. As part of upcoming changes, certificates will need to be updated every 200 days, and automating this process could help ensure continuity

If you have any question regarding this update, contact our team on netsec.latam@rapyd.net

Incident with Payment Network TRANSBANK DIRECT/DEBIT - CHILE

Incident Report for PayU Latam Status

Resolved

At 02:25 GMT-5 TRANSBANK has solved problems for DEBIT and CREDIT cards in Chile; the system is now operating normally.

Hacia las 02:25 GMT-5, TRANSBANK ha resuelto los problemas para las tarjetas DEBITO y CREDITO en Chile; el sistema
Posted Dec 01, 2019 - 02:49 GMT-05:00

Investigating

Since 02:05 GMT -5 we are experiencing problems with the payment network TRANSBANK in CHILE for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution. All transactions sent via this payment network are being marked with error for Credit Cards.

Desde las 02:05 GMT -5 estamos teniendo problemas con el medio de pago TRANSBANK en CHILE para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente. Todas las transacciones enviadas a través de este medio de pago están presentando errores para las tarjetas credito.
Posted Dec 01, 2019 - 02:05 GMT-05:00
This incident affected: Chile Payment Processing (Chile Payment Processing).