We have a certificate change!
Dear customer,
Next April 20th at 23:30 COT we will update our SSL/TLS certificate for api.payulatam.com service. This will impact API integration only.
If you are integrated via web checkout/web gateway, shopify, woocomerce, you will not be impacted and you are not required to take any action. If you are integrated via API and you will be impacted, our team will proactively contact you and share the new certificate to be installed.
We would like to suggest considering the implementation of automated certificate renewal. As part of upcoming changes, certificates will need to be updated every 200 days, and automating this process could help ensure continuity
If you have any question regarding this update, contact our team on netsec.latam@rapyd.net
Incident with Payment Network NPS - ARGENTINA
Resolved
Since 10:50 GMT -5, the incident has been resolved, the payment platform works with no incidents.
Sincerely
Customer Service PayU.
Estimado Cliente
Desde las 10:50 GMT -5 se ha solucionado el incidente, el medio de pago procesa con normalidad.
Cordialmente,
Servicio al cliente PayU
Investigating
Since 09:37 GMT-5 we are experiencing problems with the payment network NPS in ARGENTINA for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution. All transactions sent via this payment network are being marked with error for all Credit Cards.
Sincerely
Customer Service PayU.
Estimado Cliente
Desde las 09:37 GMT-5 estamos teniendo problemas con el medio de pago NPS en ARGENTINA para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente. Todas las transacciones enviadas a través de este medio de pago están presentando errores para todas las tarjetas de crédito
Cordialmente,
Servicio al cliente PayU