Since 12:36 HRS GMT -5, the incident has been resolved, the payment networks works with no incidents.
Sincerely Customer Service PayU.
Estimado Cliente
Desde las 12:36 HRS GMT -5 se ha solucionado el incidente, el medio de pago procesa con normalidad.
Cordialmente, Servicio al cliente PayU
Posted Jul 24, 2020 - 12:53 GMT-05:00
Investigating
Dear Customer,
Since 12:09 HRS GMT-5 we are experiencing problems with the payment network CREDIBANCO in COLOMBIA for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution.
Sincerely, Customer Service PayU.
Estimado cliente,
Desde las 12:09 HRS GMT-5 estamos teniendo problemas con el medio de pago CREDIBANCO en COLOMBIA para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente.
Cordialmente, Servicio al cliente PayU
Posted Jul 24, 2020 - 12:25 GMT-05:00
This incident affected: Colombia Payment Processing (Colombia Payment Processing).