Since 21:52 GMT-5 the incident has been resolved, the payment method processes without problems.
Sincerely, Customer Service PayU.
Estimado Cliente
Desde las 21:52 GMT-5 se ha solucionado el incidente, el medio de pago procesa con normalidad.
Cordialmente, Servicio al cliente PayU
Posted Nov 30, 2020 - 22:41 GMT-05:00
Investigating
Dear Customer
Since 20:13 GMT -5 we are experiencing problems with the payment network PSE-BANCOLOMBIA in COLOMBIA for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution.
Sincerely, Customer Service PayU.
Estimado Cliente
Desde las 20:13 GMT-5 estamos teniendo problemas con el medio de pago PSE-BANCOLOMBIA en COLOMBIA para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente.
Cordialmente, Servicio al cliente PayU
Posted Nov 30, 2020 - 20:28 GMT-05:00
This incident affected: Colombia Payment Processing (Colombia Payment Processing).