Since 11:43 GMT-5 the incident has been resolved, the payment network processes without problems.
Sincerely, Customer Service PayU.
Estimado Cliente
Desde las 11:43 GMT-5 se ha solucionado el incidente, la red de pago procesa con normalidad.
Cordialmente, Servicio al cliente PayU
Posted Feb 02, 2021 - 12:00 GMT-05:00
Investigating
Dear Customer,
Since 11:21 GMT -5 we are experiencing problems with the payment network DAVIVIENDA in COLOMBIA for PayU Platform. We are getting in touch with the provider to ask for incident's resolution.
Sincerely Customer Service PayU.
Estimado Cliente,
Desde las 11:21 GMT -5 estamos teniendo problemas con la red de pago DAVIVIENDA en COLOMBIA para la plataforma PayU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente.
Cordialmente, Servicio al cliente PayU
Posted Feb 02, 2021 - 11:40 GMT-05:00
This incident affected: Colombia Payment Processing (Colombia Payment Processing).