Incident with Payment Network PSE
Incident Report for PayU Latam Status
Resolved
Dear Customer

Since 11:10 GMT-5 the incident has been resolved, the payment method processes without problems.

Sincerely,
Customer Service PayU.



Estimado Cliente

Desde las 11:10 GMT-5 se ha solucionado el incidente, el medio de pago procesa con normalidad.

Cordialmente,
Servicio al cliente PayU
Posted Jan 14, 2021 - 11:37 GMT-05:00
Investigating
Dear Customer

Since 8:55 GMT -5 we are experiencing problems with the payment network PSE in COLOMBIA for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution. The transactions sent via this payment network are being marked with error.

Sincerely,
Customer Service PayU.

Estimado Cliente

Desde las 8:55 GMT-5 estamos teniendo problemas con el medio de pago PSE en COLOMBIA para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente. Las transacciones enviadas a través de este medio de pago están presentando errores.

Cordialmente,
Servicio al cliente PayU.
Posted Jan 14, 2021 - 09:44 GMT-05:00
This incident affected: Payment Network Providers (Colombia Payment Processing).