Dear Customer Since 23:30 GMT -5, the incident has been resolved, the payment platform works with no incidents.
Sincerely Customer Service PayU.
Estimado Cliente Desde las 23:30 GMT -5 se ha solucionado el incidente, el medio de pago procesa con normalidad.
Posted Feb 02, 2020 - 23:56 GMT-05:00
Investigating
Dear Customer Since 23:01 GMT -5 we are experiencing problems with the payment network PSE in COLOMBIA for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution. The transactions sent via this payment network are being marked with error.
Estimado Cliente Desde las 23:01 GMT -5 estamos teniendo problemas con el medio de pago PSE en COLOMBIA para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente. Las transacciones enviadas a través de este medio de pago están presentando errores.
Posted Feb 02, 2020 - 23:17 GMT-05:00
This incident affected: Colombia Payment Processing (Colombia Payment Processing).