Since 00:15 GMT-5 the incident has been resolved, the payment method processes without problems.
Sincerely, Customer Service PayU.
Estimado Cliente
Desde las 00:15 GMT-5 se ha solucionado el incidente, el medio de pago procesa con normalidad.
Cordialmente, Servicio al cliente PayU
Posted Aug 25, 2021 - 02:16 GMT-05:00
Investigating
Dear Customer
Since 22:50 GMT -5 we are having a degradation with the transactions processed for the BANCOMER and BANORTE networks in MEXICO for the PAYU platform. We are in contact with the provider for assistance and a prompt resolution to the incident.
cordially PayU Customer Service
Estimado Cliente
Desde las 22:50 GMT -5 estamos teniendo una degradación con las transacciones procesadas para las redes BANCOMER y BANORTE en MÉXICO para la plataforma PAYU . Estamos en contacto con los proveedores para recibir asistencia y una pronta solución al incidente.
Cordialmente, Servicio al cliente PayU
Posted Aug 24, 2021 - 23:20 GMT-05:00
This incident affected: México Payment Processing (México Payment Processing).