Since 05:16 GMT-5 the incident has been resolved, the payment method processes without problems.
Sincerely, Customer Service PayU.
Estimado Cliente
Desde las 05:16 GMT-5 se ha solucionado el incidente, el medio de pago procesa con normalidad.
Cordialmente, Servicio al cliente PayU
Posted Jan 17, 2021 - 05:37 GMT-05:00
Investigating
Since 02:18 GMT -5 we are experiencing problems with the payment network PSE-BANCOLOMBIA in COLOMBIA for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution.
Sincerely, Customer Service PayU.
Estimado Cliente
Desde las 02:18 GMT-5 estamos teniendo problemas con el medio de pago PSE-BANCOLOMBIA en COLOMBIA para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente.
Cordialmente, Servicio al cliente PayU
Posted Jan 17, 2021 - 05:00 GMT-05:00
This incident affected: Colombia Payment Processing (Colombia Payment Processing).