Since 17:22 GMT-5 the incident has been resolved, the payment network processes without problems
Sincerely, Customer Service PayU.
Estimado Cliente
Desde las 17:22 GMT-5 se ha solucionado el incidente, la red de pago procesa con normalidad
Cordialmente, Servicio al cliente PayU
Posted Mar 20, 2021 - 17:32 GMT-05:00
Investigating
Dear Customer
Since 16:55 GMT -5 we are experiencing problems with the payment network TRANSBANK DIRECT in CHILE for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution.
Sincerely Customer Service PayU.
Estimado Cliente
Desde las 16:55 GMT -5 estamos teniendo problemas con el medio de pago TRANSBANK DIRECT en CHILE para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente.
Cordialmente, Servicio al cliente PayU
Posted Mar 20, 2021 - 17:16 GMT-05:00
This incident affected: Chile Payment Processing (Chile Payment Processing).