Incident with Payment PAGO EFECTIVO - PERU
Incident Report for PayU Latam Status
Resolved
Dear Customer,



Since the 05:30 GMT -5 the problem has been solved, PAGOEFECTIVO in PERU for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Posted Apr 17, 2024 - 06:22 GMT-05:00
Investigating
Dear Customer



Since 23:33 GMT - 5 we are experiencing problems with PAGO EFECTIVO in PERU for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.


A LARGE subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.


Sincerely,
PayU customer service
Posted Apr 17, 2024 - 02:46 GMT-05:00
This incident affected: Perú Payment Processing (Pago Efectivo).