PayU Latam Status Status

Completed - The scheduled maintenance has been completed.
Aug 17, 04:30 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 03:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, REDEBAN QR, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 1 Hour 30 Minutes
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Aug 10, 15:21 GMT-05:00

Completed - The scheduled maintenance has been completed.
Aug 17, 04:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 01:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 3 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Aug 14, 15:30 GMT-05:00

Completed - The scheduled maintenance has been completed.
Aug 17, 03:30 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 02:30 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in PERU, PAGO EFECTIVO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 1 Hour
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 14, 17:49 GMT-05:00

Aug `16`, `2026`

Completed - The scheduled maintenance has been completed.
Aug 16, 22:10 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 22:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 10 Minutes
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Aug 14, 15:16 GMT-05:00

Completed - The scheduled maintenance has been completed.
Aug 16, 06:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 02:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, REDEBAN QR, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 4 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Aug 14, 15:04 GMT-05:00

Aug `15`, `2026`

Degradation with Payment PSE in COLOMBIA

Resolved - Dear Customer,

The incident has been resolved, PSE in COUNTRY for the PayU platform in the last 6 minutes is operating.

Sincerely,
PayU customer service.
Aug 15, 10:19 GMT-05:00

Identified - Dear Customer

Since the 09:00 GMT - 5 we are having problems with PSE in COLOMBIA for PayU platform, declined transactions increased, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
Aug 15, 10:04 GMT-05:00

Completed - The scheduled maintenance has been completed.
Aug 15, 03:30 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 03:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, REDEBAN QR, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 30 Minutes
Expected behaviour: Unavailability of service

Sincerely,
PayU customer service.
Aug 14, 22:54 GMT-05:00

Aug `14`, `2026`

No incidents reported.

Aug `13`, `2026`

PAYU-CREDIBANCO platform Scheduled Maintenance

Completed - The maintenance scheduled for today has been canceled and will be rescheduled.
Aug 13, 14:39 GMT-05:00

Scheduled - Dear Customer

As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:

Duration: 20 minutes
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Aug 11, 10:26 GMT-05:00

NIUBIZ Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 13, 04:20 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 03:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in PERU, NIUBIZ, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 1 Hour 20 Minutes
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 27, 17:34 GMT-05:00

Completed - The scheduled maintenance has been completed.
Aug 13, 00:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 23:00 GMT-05:00

Aug `12`, `2026`

MOVII Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 12, 06:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 05:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, MOVII, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 1 Hour
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 24, 12:17 GMT-05:00

Aug `11`, `2026`

YAPE Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 11, 10:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 09:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in PERU, YAPE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 1 Hour
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Aug 8, 08:46 GMT-05:00

Completed - The scheduled maintenance has been completed.
Aug 11, 05:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 04:00 GMT-05:00

Aug `10`, `2026`

NIUBIZ Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 10, 04:20 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 03:00 GMT-05:00

Completed - The scheduled maintenance has been completed.
Aug 10, 04:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 01:00 GMT-05:00

Aug `9`, `2026`

Completed - The scheduled maintenance has been completed.
Aug 9, 22:10 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 22:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 10 Minutes
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Aug 8, 08:21 GMT-05:00

Aug `8`, `2026`

No incidents reported.

Aug `7`, `2026`

Completed - The scheduled maintenance has been completed.
Aug 7, 05:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 03:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, REDEBAN QR, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 2 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 29, 17:10 GMT-05:00

Aug `6`, `2026`

Completed - This maintenance window already exists.
Aug 6, 15:42 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, REDEBAN QR, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 2 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Aug 6, 15:24 GMT-05:00

CREDIBANCO Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 6, 02:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 23:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, CREDIBANCO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 3 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 16, 13:30 GMT-05:00

Aug `5`, `2026`

Completed - The scheduled maintenance has been completed.
Aug 5, 05:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 03:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, REDEBAN QR, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 2 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 31, 17:56 GMT-05:00

Aug `4`, `2026`

Completed - The scheduled maintenance has been completed.
Aug 4, 07:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 05:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in PERU, PAGO EFECTIVO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 2 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Aug 4, 00:58 GMT-05:00

PAYU platform Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 4, 01:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 23:00 GMT-05:00

Scheduled - Dear Customer

As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:

Duration: 2 Hours
Affectation Time: 1 Hour
Expected behaviour: Degradation of Service
Country affected: Latam
Payment network affected: PPS, Web Backoffice, Web Transactional

Sincerely,
PayU customer service.
Jul 29, 16:56 GMT-05:00

Aug `3`, `2026`

Completed - The scheduled maintenance has been completed.
Aug 3, 04:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 01:00 GMT-05:00