Status: PayU Latam
All Systems Operational
Uptime over the past 90 days. View historical uptime.
PayU ? Operational
90 days ago
99.99 % uptime
Today
PayU Secure ? Operational
90 days ago
100.0 % uptime
Today
PayU Payments API ? Operational
90 days ago
100.0 % uptime
Today
PayU Reports API ? Operational
90 days ago
100.0 % uptime
Today
PayU Web Checkout ? Operational
90 days ago
100.0 % uptime
Today
PayU Web Service Cash Payments ? Operational
90 days ago
100.0 % uptime
Today
PayU Gateway ? Operational
90 days ago
100.0 % uptime
Today
PayU - Notifications Service Operational
90 days ago
99.98 % uptime
Today
PayU - SANDBOX ? Operational
90 days ago
100.0 % uptime
Today
SANDBOX Merchant Panel ? Operational
90 days ago
100.0 % uptime
Today
SANDBOX Payments API ? Operational
SANDBOX Web Checkout ? Operational
Payu Merchant Panel Operational
Payu Merchant Panel ? Operational
Sales Report Disputes Operational
Financial balance Operational
Withholding certificate Operational
Collection Transfers (customized) Operational
Get paid with Payu Operational
Access (login) Operational
General Reporting Operational
Argentina Payment Processing Operational
90 days ago
99.99 % uptime
Today
Fiserv (First Data) Mastercard Operational
90 days ago
100.0 % uptime
Today
Fiserv (First Data) Cabal Operational
90 days ago
100.0 % uptime
Today
Fiserv (First Data) Visa Operational
90 days ago
100.0 % uptime
Today
NPS Visa Operational
90 days ago
100.0 % uptime
Today
NPS Mastercard Operational
90 days ago
100.0 % uptime
Today
NPS Cabal Operational
90 days ago
100.0 % uptime
Today
Rapipago Operational
90 days ago
100.0 % uptime
Today
Pago Facil Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Prisma Mastercard Operational
90 days ago
99.98 % uptime
Today
Prisma Naranja Operational
90 days ago
99.98 % uptime
Today
Prisma Visa Operational
90 days ago
99.98 % uptime
Today
Brasil Payment Processing Operational
90 days ago
100.0 % uptime
Today
Brasil Payment Processing ? Operational
Itau Boleto bancario Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Visa Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Mastercard Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Cielo Visa Operational
90 days ago
100.0 % uptime
Today
Cielo Mastercard Operational
90 days ago
100.0 % uptime
Today
PIX Operational
90 days ago
100.0 % uptime
Today
Chile Payment Processing Operational
90 days ago
99.98 % uptime
Today
Chile Payment Processing ? Operational
Transbank Crédito Visa Operational
90 days ago
99.98 % uptime
Today
Transbank Crédito Amex Operational
90 days ago
99.98 % uptime
Today
Transbank Crédito Mastercard Operational
90 days ago
99.98 % uptime
Today
Transbank Crédito Diners Operational
90 days ago
99.98 % uptime
Today
Transbank Debito (Red Compra) Operational
90 days ago
99.99 % uptime
Today
Klap (Multicaja) Operational
90 days ago
99.98 % uptime
Today
Colombia Payment Processing Operational
90 days ago
99.97 % uptime
Today
Colombia Payment Processing ? Operational
ACH-PSE Operational
90 days ago
99.94 % uptime
Today
Credibanco Visa Operational
90 days ago
99.95 % uptime
Today
Credibanco Mastercard Operational
90 days ago
99.95 % uptime
Today
Redeban Visa Operational
90 days ago
99.94 % uptime
Today
Redeban Mastercard Operational
90 days ago
99.94 % uptime
Today
Redeban Amex Operational
90 days ago
99.96 % uptime
Today
Redeban Diners Operational
90 days ago
99.99 % uptime
Today
Davivienda Mastercard Operational
90 days ago
100.0 % uptime
Today
Davivienda Visa Operational
90 days ago
100.0 % uptime
Today
SuRed Operational
90 days ago
100.0 % uptime
Today
Efecty Operational
90 days ago
100.0 % uptime
Today
Movii Visa Operational
90 days ago
100.0 % uptime
Today
Movii Mastercard Operational
90 days ago
100.0 % uptime
Today
PSE AVANZA Operational
90 days ago
99.95 % uptime
Today
Costa Rica Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
NPS Mastercard Operational
90 days ago
100.0 % uptime
Today
El Salvador Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
Guatemala Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
Honduras Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
México Payment Processing Operational
90 days ago
99.99 % uptime
Today
México Payment Processing ? Operational
BBVA (Bancomer) Mastercard Operational
90 days ago
99.99 % uptime
Today
BBVA (Bancomer) Visa Operational
90 days ago
99.99 % uptime
Today
Banorte Mastercard Operational
90 days ago
100.0 % uptime
Today
Banorte Visa Operational
90 days ago
100.0 % uptime
Today
SPEI Operational
90 days ago
99.98 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
OXXO Operational
90 days ago
100.0 % uptime
Today
Perú Payment Processing Operational
90 days ago
99.99 % uptime
Today
Niubiz (Visanet) Visa Operational
90 days ago
99.99 % uptime
Today
Niubiz (Visanet) Mastercard Operational
90 days ago
99.99 % uptime
Today
Izipay (Procesos MC) Mastercard Operational
90 days ago
99.98 % uptime
Today
Izipay (Procesos MC) Amex Operational
90 days ago
99.98 % uptime
Today
Izipay (Procesos MC) Visa Operational
90 days ago
99.98 % uptime
Today
Pago Efectivo Operational
90 days ago
100.0 % uptime
Today
Partners Operational
Perú Payment Processing ? Operational
Argentina Payment Processing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
SANDBOX PAYU platform Scheduled Maintenance Oct 24, 2024 20:00-22:00 GMT-05:00
Dear Customer


As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:


Duration: 2 Hours
Expected behaviour: Unavailability of service.


Sincerely,
PayU customer service.
Posted on Oct 17, 2024 - 17:33 GMT-05:00
PAYU platform Scheduled Maintenance Oct 24, 2024 23:59 - Oct 25, 2024 01:59 GMT-05:00
Dear Customer



As part of the continuous improvement process of our platform, we have scheduled a maintenance with the following characteristics:

Duration: 2 hours
Affected Components: Web Checkout, PayU Reports API and PayU Secure
Affectation Time: 1 Hour
Expected behaviour: Unavailability of service.
Posted on Oct 17, 2024 - 15:55 GMT-05:00
ACH - PSE Scheduled Maintenance Oct 26, 2024 21:00 - Oct 27, 2024 05:00 GMT-05:00
Dear customer,

The payment processing Network in COLOMBIA, ACH-PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 8 hours.
Duration intermittence: 3 hours
Expected behaviour: Unavailability of service

Sincerely,
PayU customer service.
Posted on Oct 11, 2024 - 21:16 GMT-05:00
NIUBIZ Scheduled Maintenance Oct 27, 2024 00:55-03:35 GMT-05:00
Dear customer,

The payment processing Network in PERU, NIUBIZ, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..


Duration: 2 hours 45 minutes
Expected behaviour: Unavailability of service

Sincerely,
PayU customer service.
Posted on Oct 15, 2024 - 08:45 GMT-05:00
AMEX Scheduled Maintenance Nov 3, 2024 23:00 - Nov 4, 2024 06:00 GMT-05:00
Dear customer,

The payment processing Network in MEXICO and ARGENTINA, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 7 Hours
Expected behaviour: degradation of service.

Sincerely,
PayU customer service.
Posted on Oct 21, 2024 - 06:35 GMT-05:00
AMEX Scheduled Maintenance Nov 4, 2024 21:00 - Nov 5, 2024 04:00 GMT-05:00
Dear customer,

The payment processing Network in MEXICO and ARGENTINA, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 7 Hours
Expected behaviour: degradation of service.

Sincerely,
PayU customer service.
Posted on Oct 21, 2024 - 13:49 GMT-05:00
Past Incidents
Oct 21, 2024

No incidents reported today.

Oct 20, 2024
Degradation with Payment BBVA BANCOMER in MEXICO
Resolved - Dear Customer,



Since the 02:35 GMT - 5 the problem has been solved, BBVA BANCOMER in MEXICO for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Oct 20, 02:41 GMT-05:00
Investigating - Dear Customer



Since 02:10 GMT - 5 we are having problems with BBVA BANCOMER in MEXICO for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Oct 20, 02:22 GMT-05:00
Oct 19, 2024
Degradation with Payment AMEX ARGENTINA
Resolved - Dear Customer,



Since the 20:28 GMT - 5 the problem has been solved, AMEX-ARG in ARGENTINA for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Oct 19, 21:47 GMT-05:00
Investigating - Dear Customer



Since 09:10 GMT - 5 we are having problems with AMEX in ARGENTINA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED,which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Oct 18, 09:18 GMT-05:00
Oct 18, 2024
AMEX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 18, 04:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 21:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in MEXICO and ARGENTINA, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Unavailability of service / degradation of service.

Sincerely,
PayU customer service.
Oct 7, 16:10 GMT-05:00
Oct 17, 2024
Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024
Degradation with Payment PIX in BRASIL
Resolved - Dear Customer,



Since the 09:57 GMT - 5 the problem has been solved, PIX in BRASIL for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Oct 14, 10:03 GMT-05:00
Investigating - Dear Customer



Since 09:26 GMT - 5 we are having problems with PIX in BRASIL for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



Sincerely,
PayU customer service.
Oct 14, 09:37 GMT-05:00
Degradation with Payment NIUBIZ - PERU
Resolved - Dear Customer,



Since the 06:15 GMT - 5 the problem has been solved, NIUBIZ in PERU for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Oct 14, 06:31 GMT-05:00
Investigating - Dear Customer



Since 05:50 GMT - 5 we are having problems with NIUBIZ in PERU for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Oct 14, 06:07 GMT-05:00
Oct 13, 2024
Degradation with Payment PRISMA ARGENTINA
Resolved - Dear Customer,



Since 06:25 the incident has been resolved, PRISMA AR in Argentina for the PAYU platform is operational and functional



Sincerely,
PayU customer service.
Oct 13, 06:58 GMT-05:00
Investigating - Dear Customer



Since 06:07 GMT - 5 we are having problems with PRISMA in ARGENTIINA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A small subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Oct 13, 06:18 GMT-05:00
Oct 12, 2024
Degradation with Payment NIUBIZ in PERU
Resolved - Dear Customer,



Since the 18:26 GMT - 5 the problem has been solved, NIUBIZ in PERU for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Oct 12, 18:32 GMT-05:00
Investigating - Dear Customer



Since 18:00 GMT - 5 we are having problems with NIUBIZ in PERU for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Oct 12, 18:13 GMT-05:00
Oct 11, 2024

No incidents reported.

Oct 10, 2024
NIUBIZ Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 04:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 02:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in PERU, NIUBIZ, has scheduled a maintenance on its platform that will affect our services on PayU , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 2 hours.
Expected behaviour: degradation of service.

Sincerely,
PayU customer service.
Oct 4, 12:37 GMT-05:00
Oct 9, 2024
KLAP Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 9, 03:30 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 03:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in CHILE, KLAP, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 30 minutes
Expected behaviour: Unavailability of service

Sincerely,
PayU customer service.
Oct 4, 21:19 GMT-05:00
PAYU platform Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 9, 01:59 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 23:59 GMT-05:00
Scheduled - Dear Customer



As part of the continuous improvement process of our platform, we have scheduled a maintenance with the following characteristics:

Duration: 2 hours
Affected Components: Web Checkout, PayU Reports API and PayU Secure
Affectation Time: 1 Hour
Expected behaviour: Unavailability of service.
Oct 8, 12:56 GMT-05:00
Oct 8, 2024
IZIPAY Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 8, 00:30 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 00:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in PERÚ, IZIPAY, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 30 Minutes
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Oct 3, 15:55 GMT-05:00
Oct 7, 2024
NIUBIZ Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 7, 04:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 02:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in PERU, NIUBIZ, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 2 hr
Expected behaviour: Unavailability of service / degradation of service.

Sincerely,
PayU customer service.
Oct 4, 12:30 GMT-05:00
Degradation with Payment ACH - PSE in COLOMBIA
Resolved - Dear Customer,



Since the 03:00 GMT - 5 the problem has been solved,ACH-PSE in COLOMBIA for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Oct 7, 03:19 GMT-05:00
Investigating - Dear Customer



Since 02:00 GMT - 5 we are having problems with ACH- PSE in COLOMBIA for PayU platform, declined transactions increased with response codes like INTERNAL_PAYMENT_PROVIDER_ERROR and ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A Small subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Oct 7, 02:15 GMT-05:00
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