Since 02:25 GMT - 5 we are having problems with FISERV in ARGENTINA for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Jun 17, 2025 - 07:25 GMT-05:00
The payment processing Network in Argentina and México, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 Hours Expected behaviour: Degradation of service.
Sincerely, PayU customer service. Posted on
Jun 15, 2025 - 05:49 GMT-05:00
The payment processing Network in Argentina, Mexico, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 Expected behaviour: Degradation of service.
Sincerely, PayU customer service. Posted on
Jun 21, 2025 - 14:52 GMT-05:00
The payment processing Network in Argentina, Mexico, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu, consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported.
Duration: 7 Expected behaviour: Degradation of service.
Sincerely, PayU customer service. Posted on
Jun 21, 2025 - 15:07 GMT-05:00
The payment processing Network in Argentina, Mexico, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported.
Duration: 7 Hours Expected behaviour: Degradation of service.
Sincerely, PayU customer service. Posted on
Jun 21, 2025 - 14:56 GMT-05:00
Since 01:15 hrs. the problem has been solved, PSE and PSE_AVANZA in Colombia for the PAYU GPO Latam platform is operating normally.
Network´s Stability is confirmed from their end and transaction normality is evidenced.
Sincerely, PayU customer service.
Jun 22, 01:36 GMT-05:00
Investigating -
Dear Customer
Since 00:00 GMT - 5 we are having problems with PSE and PSE_AVANZA in Colombia for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION and INACTIVE_PAYMENT_PROVIDER, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A BIG subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Jun 22, 00:48 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Jun 20, 05:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 22:00 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in Argentina and México, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported.
Duration: 7 Hours Expected behaviour: Degradation of service.
Sincerely, PayU customer service.
Jun 5, 21:49 GMT-05:00
Since 15:05 GMT -5 . the problem has been solved,KLAP in CHILE for the PAYU GPO Latam platform is operating normally.
Network´s Stability is confirmed from their end and transaction normality is evidenced.
Sincerely, PayU customer service.
Jun 19, 15:34 GMT-05:00
Investigating -
Dear Customer
Since 14:50 GMT - 5 we are having problems with KLAP in CHILE for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Jun 19, 15:08 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Jun 18, 22:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 20:00 GMT-05:00
Scheduled -
Dear Customer
As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:
Duration: 2 hours Affectation Time: 1 hour Expected behaviour: Possible unavailability of service SandBox Web Backoffice, Web Checkout
Jun 13, 12:19 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Jun 18, 05:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 22:00 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in Argentina and México, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 Hours Expected behaviour: Degradation of service.
Sincerely, PayU customer service.
Jun 4, 18:47 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Jun 17, 05:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 22:00 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in Argentina and México, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 Hours Expected behaviour: Degradation of service.
Sincerely, PayU customer service.
Jun 15, 05:47 GMT-05:00
The problem has been solved, FISERV in MEXICO for the PAYU GPO Latam platform is operating normally.
Network´s Stability is confirmed from their end and transaction normality is evidenced.
Sincerely, PayU customer service.
Jun 16, 21:41 GMT-05:00
Investigating -
Dear Customer
Since 19:00 GMT - 5 we are having problems with FISERV in MEXICO for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Jun 16, 19:49 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Jun 13, 05:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 22:00 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in Argentina and México, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 Hours Expected behaviour: Degradation of service.
Sincerely, PayU customer service.
May 31, 04:20 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Jun 10, 05:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 22:00 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in Argentina and México, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 Hours Expected behaviour: Degradation of service.
Sincerely, PayU customer service.
May 24, 13:40 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Jun 9, 05:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 22:00 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in Argentina and México, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 Hours Expected behaviour: Degradation of service.
Sincerely, PayU customer service.
May 24, 13:38 GMT-05:00
Since 22:27 hrs. the problem has been solved, IZIPAY in Perú for the PAYU GPO Latam platform is operating normally.
Network´s Stability is confirmed from their end and transaction normality is evidenced.
Sincerely, PayU customer service.
Jun 8, 23:22 GMT-05:00
Investigating -
Dear Customer
Since 20:10 GMT - 5 we are having problems with IZIPAY in PERU for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_NO_CONNECTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Jun 8, 21:16 GMT-05:00