Status: PayU Latam

Service Under Maintenance

Uptime over the past 90 days. View historical uptime.
PayU Under Maintenance
90 days ago
100.0 % uptime
Today
PayU Secure Operational
90 days ago
100.0 % uptime
Today
PayU Payments API Operational
90 days ago
100.0 % uptime
Today
PayU Reports API Operational
90 days ago
100.0 % uptime
Today
PayU Web Checkout Under Maintenance
90 days ago
100.0 % uptime
Today
PayU Web Service Cash Payments Operational
90 days ago
100.0 % uptime
Today
PayU Gateway Operational
90 days ago
100.0 % uptime
Today
PayU - Notifications Service Operational
90 days ago
100.0 % uptime
Today
PayU - SANDBOX Operational
90 days ago
100.0 % uptime
Today
SANDBOX Merchant Panel Operational
90 days ago
100.0 % uptime
Today
SANDBOX Payments API Operational
SANDBOX Web Checkout Operational
Payu Merchant Panel Operational
Payu Merchant Panel Operational
Sales Report Disputes Operational
Financial balance Operational
Withholding certificate Operational
Collection Transfers (customized) Operational
Get paid with Payu Operational
Access (login) Operational
General Reporting Operational
Argentina Payment Processing Operational
90 days ago
100.0 % uptime
Today
Fiserv (First Data) Mastercard Operational
90 days ago
100.0 % uptime
Today
Fiserv (First Data) Cabal Operational
90 days ago
100.0 % uptime
Today
Fiserv (First Data) Visa Operational
90 days ago
100.0 % uptime
Today
NPS Visa Operational
90 days ago
100.0 % uptime
Today
NPS Mastercard Operational
90 days ago
100.0 % uptime
Today
NPS Cabal Operational
90 days ago
100.0 % uptime
Today
Rapipago Operational
90 days ago
100.0 % uptime
Today
Pago Facil Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Prisma Mastercard Operational
90 days ago
100.0 % uptime
Today
Prisma Naranja Operational
90 days ago
100.0 % uptime
Today
Prisma Visa Operational
90 days ago
100.0 % uptime
Today
Brasil Payment Processing Operational
90 days ago
100.0 % uptime
Today
Brasil Payment Processing Operational
Itau Boleto bancario Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Visa Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Mastercard Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Cielo Visa Operational
90 days ago
100.0 % uptime
Today
Cielo Mastercard Operational
90 days ago
100.0 % uptime
Today
PIX Operational
90 days ago
100.0 % uptime
Today
Chile Payment Processing Operational
90 days ago
99.99 % uptime
Today
Chile Payment Processing Operational
Transbank Crédito Visa Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Amex Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Mastercard Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Diners Operational
90 days ago
100.0 % uptime
Today
Transbank Debito (Red Compra) Operational
90 days ago
100.0 % uptime
Today
Klap (Multicaja) Operational
90 days ago
99.98 % uptime
Today
Colombia Payment Processing Operational
90 days ago
99.99 % uptime
Today
Colombia Payment Processing Operational
ACH-PSE Operational
90 days ago
99.98 % uptime
Today
Credibanco Visa Operational
90 days ago
100.0 % uptime
Today
Credibanco Mastercard Operational
90 days ago
100.0 % uptime
Today
Redeban Visa Operational
90 days ago
100.0 % uptime
Today
Redeban Mastercard Operational
90 days ago
100.0 % uptime
Today
Redeban Amex Operational
90 days ago
100.0 % uptime
Today
Redeban Diners Operational
90 days ago
100.0 % uptime
Today
Davivienda Mastercard Operational
90 days ago
100.0 % uptime
Today
Davivienda Visa Operational
90 days ago
100.0 % uptime
Today
SuRed Operational
90 days ago
100.0 % uptime
Today
Efecty Operational
90 days ago
100.0 % uptime
Today
Movii Visa Operational
90 days ago
100.0 % uptime
Today
Movii Mastercard Operational
90 days ago
100.0 % uptime
Today
PSE AVANZA Operational
90 days ago
99.98 % uptime
Today
Nequi Operational
90 days ago
100.0 % uptime
Today
Bancolombia Bank Operational
90 days ago
100.0 % uptime
Today
Nequi Operational
90 days ago
100.0 % uptime
Today
Costa Rica Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
NPS Mastercard Operational
90 days ago
100.0 % uptime
Today
El Salvador Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
Guatemala Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
Honduras Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
México Payment Processing Operational
90 days ago
100.0 % uptime
Today
México Payment Processing Operational
BBVA (Bancomer) Mastercard Operational
90 days ago
100.0 % uptime
Today
BBVA (Bancomer) Visa Operational
90 days ago
100.0 % uptime
Today
Banorte Mastercard Operational
90 days ago
100.0 % uptime
Today
Banorte Visa Operational
90 days ago
100.0 % uptime
Today
SPEI Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
OXXO Operational
90 days ago
100.0 % uptime
Today
Fiserv Mastercard Operational
90 days ago
100.0 % uptime
Today
Fiserv Visa Operational
90 days ago
100.0 % uptime
Today
Perú Payment Processing Operational
90 days ago
100.0 % uptime
Today
Niubiz (Visanet) Visa Operational
90 days ago
100.0 % uptime
Today
Niubiz (Visanet) Mastercard Operational
90 days ago
100.0 % uptime
Today
Izipay (Procesos MC) Mastercard Operational
90 days ago
100.0 % uptime
Today
Izipay (Procesos MC) Amex Operational
90 days ago
100.0 % uptime
Today
Izipay (Procesos MC) Visa Operational
90 days ago
100.0 % uptime
Today
Pago Efectivo Operational
90 days ago
100.0 % uptime
Today
Partners Operational
Perú Payment Processing Operational
Argentina Payment Processing Operational
3DS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

AMEX Scheduled Maintenance Mar 11, 2026 20:00 - Mar 12, 2026 03:00 GMT-05:00

Dear customer,

The payment processing Network in MEXICO AND ARGENTINA, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Posted on Feb 25, 2026 - 19:46 GMT-05:00

CREDIBANCO Scheduled Maintenance Mar 11, 2026 22:00-23:00 GMT-05:00

Dear customer,

The payment processing Network in COLOMBIA, CREDIBANCO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 1 hour
Expected behaviour: Unavailability of service


Sincerely,
PayU customer service.
Posted on Feb 27, 2026 - 21:58 GMT-05:00

SANDBOX PAYU platform Scheduled Maintenance Mar 11, 2026 22:00 - Mar 12, 2026 00:00 GMT-05:00

Dear Customer


As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:


Duration: 2 Hours
Expected behaviour: Unavailability of service.
Affectation Time: 1 Hour
Posted on Mar 09, 2026 - 11:14 GMT-05:00

PROD PAYU platform Scheduled Maintenance Mar 11, 2026 23:59 - Mar 12, 2026 01:59 GMT-05:00

Dear Customer


As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:


Duration: 2 Hours
Expected behaviour: Unavailability of service.
Affectation Time: 1 Hour
Posted on Mar 09, 2026 - 11:17 GMT-05:00

AMEX Scheduled Maintenance Mar 12, 2026 22:00 - Mar 13, 2026 05:00 GMT-05:00

Dear customer,

The payment processing Network in Argentina and México, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Posted on Feb 27, 2026 - 18:20 GMT-05:00

ACH-PSE Scheduled Maintenance Mar 21, 2026 21:00 - Mar 22, 2026 05:00 GMT-05:00

Dear customer,

The payment processing Network in Colombia, ACH-PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 8 hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Posted on Feb 27, 2026 - 18:36 GMT-05:00
Mar 10, 2026
REDEBAN Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 10, 03:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 00:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, REDEBAN, has scheduled a maintenance on its platform that will affect our services on PayU, consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 3 hours.
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Mar 4, 14:08 GMT-05:00
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026
SANDBOX PAYU platform Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 4, 22:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 20:00 GMT-05:00
Scheduled - Dear Customer


As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:


Duration: 2 Hours
Expected behaviour: Unavailability of service.
Affectation Time: 1 Hour


Sincerely,
PayU customer service.
Mar 2, 11:25 GMT-05:00
MOVII Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 4, 06:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 05:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, MOVII, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..


Duration: 1 hour
Expected behaviour: Unavailability of service

Sincerely,
PayU customer service.
Mar 2, 18:04 GMT-05:00
Mar 3, 2026
MOVII Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 3, 06:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 05:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, MOVII, has scheduled a maintenance on its platform that will affect our services on PayU, consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 1 hour
Expected behaviour: Unavailability of service

Sincerely,
PayU customer service.
Mar 2, 18:07 GMT-05:00
Mar 2, 2026
Degradation with Payment ACH-PSE in COLOMBIA
Resolved - Dear Customer,



Since 19:50 GMT-5 the problem has been solved, ACH-PSE in COLOMBIA for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.
Mar 2, 19:59 GMT-05:00
Investigating - Dear Customer



Since 19:15 GMT - 5 we are having problems with ACH-PSE in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Mar 2, 19:40 GMT-05:00
ACH-PSE Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 2, 04:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 01:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in Colombia, ACH-PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..


Duration: 3 hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Feb 27, 18:31 GMT-05:00
Mar 1, 2026
ACH-PSE Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 1, 22:10 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in Colombia, ACH-PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 10 minutes
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Feb 27, 18:18 GMT-05:00
Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026
PSE-ACH HAS UPDATED ITS LIST OF BANKS
Resolved - Dear Customer,

PSE-ACH has updated its list of banks and activated BANCOLOMBIA after completing maintenance.


Sincerely,
PayU Customer Service.
Feb 26, 03:01 GMT-05:00
Identified - Dear customer:


PSE-ACH has updated its list of banks, deactivating BANCOLOMBIA due to scheduled maintenance today.

Sincerely,
PayU Customer Service.
Feb 25, 22:12 GMT-05:00
ACH PSE - BANCOLOMBIA Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 26, 03:00 GMT-05:00
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 25, 22:24 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 22:20 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, ACH PSE - BANCOLOMBIA , has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 5 hours
Expected behaviour: Unavailability of service

Sincerely,
PayU customer service.
Feb 25, 22:18 GMT-05:00
Feb 25, 2026
AMEX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 25, 05:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in MEXICO AND ARGENTINA, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Feb 10, 12:21 GMT-05:00
Feb 24, 2026
Degradation with Payment ACH-PSE and PSE AVANZA in COLOMBIA
Resolved - Dear Customer,



Since 00:37 GMT - 5, the problem has been solved,ACH-PSE and PSE AVANZA in COLOMBIA for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.
Feb 24, 08:45 GMT-05:00
Investigating - Dear Customer



Since 09:00 GMT - 5 we are having problems with ACH-PSE in COLOMBIA for PayU platform, declined transactions increased with response codes like BANK_UNREACHABLE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Feb 22, 09:38 GMT-05:00
MOVII Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 24, 06:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 05:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, MOVII, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported.


Duration: 1 hour.
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Feb 20, 10:36 GMT-05:00
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