Status: PayU Latam

All Systems Operational

Uptime over the past 90 days. View historical uptime.
PayU Operational
90 days ago
100.0 % uptime
Today
PayU Secure Operational
90 days ago
100.0 % uptime
Today
PayU Payments API Operational
90 days ago
100.0 % uptime
Today
PayU Reports API Operational
90 days ago
100.0 % uptime
Today
PayU Web Checkout Operational
90 days ago
100.0 % uptime
Today
PayU Web Service Cash Payments Operational
90 days ago
100.0 % uptime
Today
PayU Gateway Operational
90 days ago
100.0 % uptime
Today
PayU - Notifications Service Operational
90 days ago
100.0 % uptime
Today
PayU - SANDBOX Operational
90 days ago
100.0 % uptime
Today
SANDBOX Merchant Panel Operational
90 days ago
100.0 % uptime
Today
SANDBOX Payments API Operational
SANDBOX Web Checkout Operational
Payu Merchant Panel Operational
Payu Merchant Panel Operational
Sales Report Disputes Operational
Financial balance Operational
Withholding certificate Operational
Collection Transfers (customized) Operational
Get paid with Payu Operational
Access (login) Operational
General Reporting Operational
Argentina Payment Processing Operational
90 days ago
100.0 % uptime
Today
Fiserv (First Data) Mastercard Operational
90 days ago
100.0 % uptime
Today
Fiserv (First Data) Cabal Operational
90 days ago
100.0 % uptime
Today
Fiserv (First Data) Visa Operational
90 days ago
100.0 % uptime
Today
NPS Visa Operational
90 days ago
100.0 % uptime
Today
NPS Mastercard Operational
90 days ago
100.0 % uptime
Today
NPS Cabal Operational
90 days ago
100.0 % uptime
Today
Rapipago Operational
90 days ago
100.0 % uptime
Today
Pago Facil Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Prisma Mastercard Operational
90 days ago
100.0 % uptime
Today
Prisma Naranja Operational
90 days ago
100.0 % uptime
Today
Prisma Visa Operational
90 days ago
100.0 % uptime
Today
Brasil Payment Processing Operational
90 days ago
100.0 % uptime
Today
Brasil Payment Processing Operational
Itau Boleto bancario Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Visa Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Mastercard Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Cielo Visa Operational
90 days ago
100.0 % uptime
Today
Cielo Mastercard Operational
90 days ago
100.0 % uptime
Today
PIX Operational
90 days ago
100.0 % uptime
Today
Chile Payment Processing Operational
90 days ago
99.99 % uptime
Today
Chile Payment Processing Operational
Transbank Crédito Visa Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Amex Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Mastercard Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Diners Operational
90 days ago
100.0 % uptime
Today
Transbank Debito (Red Compra) Operational
90 days ago
100.0 % uptime
Today
Klap (Multicaja) Operational
90 days ago
99.98 % uptime
Today
Colombia Payment Processing Operational
90 days ago
99.99 % uptime
Today
Colombia Payment Processing Operational
ACH-PSE Operational
90 days ago
99.97 % uptime
Today
Credibanco Visa Operational
90 days ago
100.0 % uptime
Today
Credibanco Mastercard Operational
90 days ago
100.0 % uptime
Today
Redeban Visa Operational
90 days ago
100.0 % uptime
Today
Redeban Mastercard Operational
90 days ago
100.0 % uptime
Today
Redeban Amex Operational
90 days ago
100.0 % uptime
Today
Redeban Diners Operational
90 days ago
100.0 % uptime
Today
Davivienda Mastercard Operational
90 days ago
100.0 % uptime
Today
Davivienda Visa Operational
90 days ago
100.0 % uptime
Today
SuRed Operational
90 days ago
100.0 % uptime
Today
Efecty Operational
90 days ago
100.0 % uptime
Today
Movii Visa Operational
90 days ago
100.0 % uptime
Today
Movii Mastercard Operational
90 days ago
100.0 % uptime
Today
PSE AVANZA Operational
90 days ago
99.98 % uptime
Today
Nequi Operational
90 days ago
100.0 % uptime
Today
Bancolombia Bank Operational
90 days ago
100.0 % uptime
Today
Nequi Operational
90 days ago
100.0 % uptime
Today
Costa Rica Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
NPS Mastercard Operational
90 days ago
100.0 % uptime
Today
El Salvador Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
Guatemala Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
Honduras Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
México Payment Processing Operational
90 days ago
100.0 % uptime
Today
México Payment Processing Operational
BBVA (Bancomer) Mastercard Operational
90 days ago
100.0 % uptime
Today
BBVA (Bancomer) Visa Operational
90 days ago
100.0 % uptime
Today
Banorte Mastercard Operational
90 days ago
100.0 % uptime
Today
Banorte Visa Operational
90 days ago
100.0 % uptime
Today
SPEI Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
OXXO Operational
90 days ago
100.0 % uptime
Today
Fiserv Mastercard Operational
90 days ago
100.0 % uptime
Today
Fiserv Visa Operational
90 days ago
100.0 % uptime
Today
Perú Payment Processing Operational
90 days ago
100.0 % uptime
Today
Niubiz (Visanet) Visa Operational
90 days ago
100.0 % uptime
Today
Niubiz (Visanet) Mastercard Operational
90 days ago
100.0 % uptime
Today
Izipay (Procesos MC) Mastercard Operational
90 days ago
100.0 % uptime
Today
Izipay (Procesos MC) Amex Operational
90 days ago
100.0 % uptime
Today
Izipay (Procesos MC) Visa Operational
90 days ago
100.0 % uptime
Today
Pago Efectivo Operational
90 days ago
100.0 % uptime
Today
Partners Operational
Perú Payment Processing Operational
Argentina Payment Processing Operational
3DS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

CREDIBANCO Scheduled Maintenance Mar 23, 2026 23:00 - Mar 24, 2026 05:00 GMT-05:00

Update - We will be undergoing scheduled maintenance during this time.
Mar 23, 2026 - 06:29 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, CREDIBANCO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 6 Hours
Expected behaviour: Unavailability of service and degradation of service.

Sincerely,
PayU customer service.
Mar 13, 2026 - 08:58 GMT-05:00
Mar 23, 2026

No incidents reported today.

Mar 22, 2026
ACH-PSE Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 22, 05:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 21:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in Colombia, ACH-PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 8 hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Feb 27, 18:36 GMT-05:00
Mar 21, 2026
TRANSBANK Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 21, 06:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 00:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in CHILE, TRANSBANK, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 6 Hours
Expected behaviour: Unavailability of service.

Sincerely,
PayU customer service.
Mar 18, 14:04 GMT-05:00
Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026
CREDIBANCO Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 16, 23:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in Colombia, CREDIBANCO, has scheduled a maintenance on its platform that will affect our services on Payu, consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 2 Hour
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Mar 15, 21:42 GMT-05:00
Degradation with Payment ACH-PSE Colombia
Resolved - Dear Customer,



Since 20:14 hs. the problem has been solved, ACH - PSE in COLOMBIA for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.
Mar 16, 20:42 GMT-05:00
Investigating - Dear Customer



Since 19:30 GMT - we are having problems with ACH-PSE in Colombia for PayU platform, declined transactions increased with response codes like INTERNAL_PAYMENT_PROVIDER_ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A BIG subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Mar 16, 20:05 GMT-05:00
Degradation with Payment Network PSE
Resolved - This incident has been resolved.
Mar 16, 11:19 GMT-05:00
Update - Dear Customer

Since 10:40 GMT-5 the incident has been resolved, the payment method processes without problems.

Sincerely,
Customer Service PayU.



Estimado Cliente

Desde las 10:40 GMT-5 se ha solucionado el incidente, el medio de pago procesa con normalidad.

Cordialmente,
Servicio al cliente PayU
Mar 16, 11:19 GMT-05:00
Investigating - Dear Customer

Since 9:56 GMT -5 we are experiencing problems with the payment network PSE in COLOMBIA for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution.

Sincerely,
Customer Service PayU.

Estimado Cliente

Desde las 9:56 GMT-5 estamos teniendo problemas con el medio de pago PSE-AVANZA en COLOMBIA para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente.

Cordialmente,
Servicio al cliente PayU
Mar 16, 10:03 GMT-05:00
Mar 15, 2026
TRANSBANK Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 15, 04:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in CHILE, TRANSBANK, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 6 Hours
Expected behaviour: Unavailability of service.

Sincerely,
PayU customer service.
Mar 11, 11:12 GMT-05:00
Mar 14, 2026
Mar 13, 2026
Degradation with Payment PSE AND PSE_AVANZA in COLOMBIA
Resolved - Dear Customer,

Since the 14:40 the problem has been solved, ACH-PSE and PSE-AVANZA in Colombia for the PAYU platform is operating

Stability on the part of the network is confirmed and normality in transactionality is evidenced.


Sincerely,
PayU customer service.
Mar 13, 16:51 GMT-05:00
Update - Estimado Cliente

Informamos que persisten las fallas con el medio de pago PSE (ACH), este inconveniente está afectando a Nequi y los comercios que procesan por medio de este método de pago a través de PayU. Continuamos trabajando en conjunto con ACH para solucionar lo más pronto posible.

Dear Customer,

We would like to inform you that issues with the PSE (ACH) payment method are still ongoing. This problem is affecting Nequi and merchants who process payments using this method through PayU. We are continuing to work closely with ACH to resolve the issue as soon as possible.

Sincerely,
PayU customer service.
Mar 13, 15:04 GMT-05:00
Investigating - Dear Customer



Since 13:43 GMT - 5 we are having problems with PSE AND PSE_AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Mar 13, 13:49 GMT-05:00
AMEX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 13, 05:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in Argentina and México, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Feb 27, 18:20 GMT-05:00
Mar 12, 2026
AMEX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 12, 03:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 20:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in MEXICO AND ARGENTINA, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Feb 25, 19:46 GMT-05:00
PROD PAYU platform Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 12, 01:59 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 23:59 GMT-05:00
Scheduled - Dear Customer


As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:


Duration: 2 Hours
Expected behaviour: Unavailability of service.
Affectation Time: 1 Hour
Mar 9, 11:17 GMT-05:00
SANDBOX PAYU platform Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 12, 00:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 22:01 GMT-05:00
Scheduled - Dear Customer


As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:


Duration: 2 Hours
Expected behaviour: Unavailability of service.
Affectation Time: 1 Hour
Mar 9, 11:14 GMT-05:00
Mar 11, 2026
CREDIBANCO Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 11, 23:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, CREDIBANCO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 1 hour
Expected behaviour: Unavailability of service


Sincerely,
PayU customer service.
Feb 27, 21:58 GMT-05:00
Mar 10, 2026
Degradation with Payment ACH-PSE in COLOMBIA
Resolved - Dear Customer,



Since the 15:00 the problem has been solved, ACH-PSE in COLOMBIIA for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Mar 10, 15:06 GMT-05:00
Investigating - Dear Customer



Since 13:30 GMT - 5 we are having problems with ACH-PSE in COLOMBIA for PayU platform, declined transactions increased with response codes like INACTIVE_PAYMENT_PROVIDER, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Mar 10, 13:51 GMT-05:00
REDEBAN Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 10, 03:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 00:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, REDEBAN, has scheduled a maintenance on its platform that will affect our services on PayU, consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 3 hours.
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Mar 4, 14:08 GMT-05:00
Mar 9, 2026

No incidents reported.

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