PayU
All Systems Operational
Uptime over the past 90 days. View historical uptime.
PayU ? Operational
PayU Secure ? Operational
PayU Payments API ? Operational
PayU Reports API ? Operational
PayU Web Checkout ? Operational
PayU Web Service Cash Payments ? Operational
PayU Gateway ? Operational
PayU - SANDBOX ? Operational
SANDBOX Merchant Panel ? Operational
SANDBOX Payments API ? Operational
SANDBOX Web Checkout ? Operational
Payu Merchant Panel Operational
Payu Merchant Panel ? Operational
Sales Report Disputes Operational
Financial balance Operational
Withholding certificate Operational
Collection Transfers (customized) Operational
Get paid with Payu Operational
Access (login) Operational
General Reporting Operational
Argentina Payment Processing Operational
90 days ago
99.98 % uptime
Today
Fiserv (First Data) Mastercard Operational
90 days ago
100.0 % uptime
Today
Fiserv (First Data) Cabal Operational
90 days ago
100.0 % uptime
Today
Fiserv (First Data) Visa Operational
90 days ago
100.0 % uptime
Today
NPS Visa Operational
90 days ago
100.0 % uptime
Today
NPS Mastercard Operational
90 days ago
100.0 % uptime
Today
NPS Cabal Operational
90 days ago
100.0 % uptime
Today
Rapipago Operational
90 days ago
100.0 % uptime
Today
Pago Facil Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Prisma Mastercard Operational
90 days ago
99.95 % uptime
Today
Prisma Naranja Operational
90 days ago
99.95 % uptime
Today
Prisma Visa Operational
90 days ago
99.95 % uptime
Today
Brasil Payment Processing Operational
90 days ago
100.0 % uptime
Today
Brasil Payment Processing ? Operational
Itau Boleto bancario Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Visa Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Mastercard Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Cielo Visa Operational
90 days ago
100.0 % uptime
Today
Cielo Mastercard Operational
90 days ago
100.0 % uptime
Today
Chile Payment Processing Operational
90 days ago
100.0 % uptime
Today
Chile Payment Processing ? Operational
Transbank Crédito Visa Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Amex Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Mastercard Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Diners Operational
90 days ago
100.0 % uptime
Today
Transbank Debito (Red Compra) Operational
90 days ago
100.0 % uptime
Today
Klap (Multicaja) Operational
90 days ago
100.0 % uptime
Today
Colombia Payment Processing Operational
90 days ago
99.93 % uptime
Today
Colombia Payment Processing ? Operational
ACH-PSE Operational
90 days ago
99.72 % uptime
Today
Credibanco Visa Operational
90 days ago
99.9 % uptime
Today
Credibanco Mastercard Operational
90 days ago
99.92 % uptime
Today
Redeban Visa Operational
90 days ago
99.8 % uptime
Today
Redeban Mastercard Operational
90 days ago
99.89 % uptime
Today
Redeban Amex Operational
90 days ago
100.0 % uptime
Today
Redeban Diners Operational
90 days ago
100.0 % uptime
Today
Davivienda Mastercard Operational
90 days ago
100.0 % uptime
Today
Davivienda Visa Operational
90 days ago
100.0 % uptime
Today
SuRed-Baloto Operational
90 days ago
100.0 % uptime
Today
Efecty Operational
90 days ago
100.0 % uptime
Today
México Payment Processing Operational
90 days ago
100.0 % uptime
Today
México Payment Processing ? Operational
BBVA (Bancomer) Mastercard Operational
90 days ago
100.0 % uptime
Today
BBVA (Bancomer) Visa Operational
90 days ago
100.0 % uptime
Today
Banorte Mastercard Operational
90 days ago
100.0 % uptime
Today
Banorte Visa Operational
90 days ago
100.0 % uptime
Today
SPEI Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Perú Payment Processing Operational
90 days ago
99.95 % uptime
Today
Niubiz (Visanet) Visa Operational
90 days ago
99.86 % uptime
Today
Niubiz (Visanet) Mastercard Operational
90 days ago
99.86 % uptime
Today
Izipay (Procesos MC) Mastercard Operational
90 days ago
100.0 % uptime
Today
Izipay (Procesos MC) Amex Operational
90 days ago
100.0 % uptime
Today
Izipay (Procesos MC) Visa Operational
90 days ago
100.0 % uptime
Today
Pago Efectivo Operational
90 days ago
99.97 % uptime
Today
Partners Operational
Perú Payment Processing ? Operational
Argentina Payment Processing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
PSE Scheduled Maintenance Nov 29, 00:00-03:00 -05
Dear customer,

The payment processing Network in COLOMBIA, PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance.

Duration: 3 hours
Expected behavior: Unavailability of service.

Sincerely,
PayU customer service.
Posted on Nov 19, 19:02 GMT-05:00
PAYU platform Scheduled Maintenance Nov 30, 00:00-01:00 -05
Dear Customer



As part of the continuous improvement process of our platform, we will carry out a maintenance window with the following characteristics:


Duration: 1 Hour
Expected behavior: Unavailability of service / degradation of service.

Sincerely,
PayU customer service.
Posted on Nov 26, 09:49 GMT-05:00
SANDBOX PAYU platform Scheduled Maintenance Nov 30, 20:00-21:00 -05
Dear Customer


As part of the continuous improvement process of our platform, we will carry out a maintenance window with the following characteristics:


Duration: 2 Hours
Expected behavior: Unavailability of service

Sincerely,
PayU customer service.
Posted on Nov 26, 19:18 GMT-05:00
PSE/ACH Scheduled Maintenance Dec 5, 00:00-03:00 -05
Dear customer,

The payment processing Network in COLOMBIA, PSE / ACH, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance.



Duration: 3 hours
Expected behavior: Unavailability of service.

Sincerely,
PayU customer service.
Posted on Nov 19, 19:10 GMT-05:00
Past Incidents
Nov 28, 2021
NIUBIZ - PERÚ Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 28, 03:50 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 03:21 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in PERÚ, Niubiz, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance.


Duration: 30 minutes
Expected behavior: Unavailability of service

Sincerely,
PayU customer service.
Nov 26, 06:52 GMT-05:00
Maintenance Scheduled PSE (ACH)
Completed - The scheduled maintenance has been completed.
Nov 28, 02:59 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 23:59 GMT-05:00
Scheduled - Dear customer,

The payment processing Network PSE (ACH) in Colombia has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance.



Duration: 3 hours.
Expected behavior: Degradation of service.

Sincerely,
PayU customer service.
Nov 17, 14:16 GMT-05:00
Nov 27, 2021
Nov 26, 2021
Incident with Payment PAGO EFECTIVO - PERU
Resolved - Dear Customer,



The incident has been resolved, PAGO EFECTIVO in PERU for the PayU platform is operating.



Sincerely,
PayU customer service.
Nov 26, 14:57 GMT-05:00
Investigating - Dear Customer



Since 12:55 GMT we are experiencing problems with PAGO EFECTIVO in PERU for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.



A SMALL subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service
Nov 26, 13:11 GMT-05:00
Degradation with Payment CREDIBANCO Colombia
Resolved - Dear Customer,



Since the 14:17 the problem has been solved, CREDIBANCO Colombia for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Nov 26, 14:34 GMT-05:00
Investigating - Dear Customer



Since 13:51 GMT we are having problems with CREDIBANCO in Colombia for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A BIG subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Nov 26, 14:19 GMT-05:00
Nov 25, 2021

No incidents reported.

Nov 24, 2021
SANDBOX PAYU platform Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 24, 20:30 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 19:00 GMT-05:00
Scheduled - Dear Customer


As part of the continuous improvement process of our platform, we will carry out a maintenance window with the following characteristics:


Duration: 1 hour and 30 minutes
Expected behavior: Unavailability of service.


Sincerely,
PayU customer service.
Nov 19, 18:25 GMT-05:00
Nov 23, 2021
Incident with Payment CREDIBANCO Colombia
Resolved - Dear Customer,

Since 16:35 GMT the incident has been resolved, CREDIBANCO in Colombia for the PayU platform is operating.


Sincerely,
PayU customer service.
Nov 23, 16:51 GMT-05:00
Investigating - Dear Customer



Since 14:52 GMT we are experiencing problems with CREDIBANCO in Colombia for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.



A LARGE subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service
Nov 23, 16:05 GMT-05:00
Degradation with Payment CREDIBANCO -VISA COLOMBIA
Resolved - Dear Customer,



Since the 13:09 GMT -5 the problem has been solved, CREDIBANCO VISA in COLOMBIA for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Nov 23, 13:18 GMT-05:00
Investigating - Dear Customer



Since 12:36 GMT - 5 we are having problems with CREDIBANCO VISA in COLOMBIA for PayU platform, declined transactions increased, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.




Sincerely,
PayU customer service.
Nov 23, 12:50 GMT-05:00
Degradation with Payment ACH- PSE <COLOMBIA>
Resolved - Dear Customer,



Since the 00:29 the problem has been solved, ACH - PSE in COLOMBIA for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Nov 23, 01:02 GMT-05:00
Investigating - Dear Customer



Since 00:05 GMT - we are having problems with ACH- PSE in COLOMBIA for PayU platform, declined transactions increased with response codes like ABANDONED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A small subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Nov 23, 00:25 GMT-05:00
Nov 22, 2021
Degradation with Payment CREDIBANCO -VISA COLOMBIA
Resolved - Dear Customer,



Since the 09:37 GMT -5 the problem has been solved, CREDIBANCO VISA in COLOMBIA for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Nov 22, 09:56 GMT-05:00
Investigating - Dear Customer



Since 09:06 GMT - 5 we are having problems with CREDIBANCO VISA in COLOMBIA for PayU platform, declined transactions increased, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.




Sincerely,
PayU customer service.
Nov 22, 09:30 GMT-05:00
Degradation with Payment CREDIBANCO -VISA COLOMBIA
Resolved - Dear Customer,



Since the 02:21 the problem has been solved, CREDIBANCO VISA in for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Nov 22, 02:48 GMT-05:00
Identified - Dear Customer,

The problem has been identified, our Support Team is working on a solution

Sincerely,
PayU customer service.
Nov 22, 02:06 GMT-05:00
Investigating - Dear Customer



Since 01:37 GMT - 5 we are having problems with CREDIBANCO VISA in COLOMBIA for PayU platform, declined transactions increased, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.




Sincerely,
PayU customer service.
Nov 22, 02:04 GMT-05:00
Maintenance Scheduled PSE (ACH)
Completed - The scheduled maintenance has been completed.
Nov 22, 02:01 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov