Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 10:44 GMT-05:00

Update - We will be undergoing scheduled maintenance during this time.
Dec 15, 15:04 GMT-05:00

Scheduled - Apache Log4J advisory

Since its discovery, and over the last couple days, the PayU Engineering and Security teams have been working diligently in response to the newly discovered Log4J vulnerability (CVE-2021-44228). We are glad to inform that all of our systems are not vulnerable to this issue.

Across the PayU sites, we have identified the applications using Log4J and applied the recommended mitigations and updates. We ensured non of the our systems have been affected by this issue.

Additionally, we took a few precautionary steps as recommended by the different CERTs, deploying WAF rules and a variety of alerts.
Dec 15, 12:42 GMT-05:00

Dear Customer

As part of the continuous improvement process of our platform, we have scheduled a maintenance window with Amex MX payment network and the following characteristics:

Date: January 27, 2022
Start time: January 27 22:30:00 UTC-5 (Colombia’s time)
Expected behavior: Degradation of Amex MX payment network
Country affected: Mexico
Payment network affected: Amex MX

Sincerely,
PayU customer service.
Posted on Jan 25, 18:15 GMT-05:00

Dear Customer

As part of the continuous improvement process of our platform, we will have a maintenance window on our Sandbox platform with the following characteristics:


Date: February 02, 2022

Maintenance Duration: 1 Hour

Start time: February 02 21:00 UTC-5 (Colombia’s time)
Finish time: February 02 22:00 UTC-5 (Colombia’s time)

Expected behaviour: Outage of service.


Sincerely,
PayU customer service.
Posted on Jan 26, 16:12 GMT-05:00

Dear customer,

The payment processing Network in Colombia, REDEBAN, has scheduled a maintenance on its Database that will affect their SAC and API-SAC applications , consequently their transaction adjustment processes will show unavailability for the specified time.

Date: 04/02/2022 - 06/02/2022
Duration: 48 Hours
Expected behavior: Unavailability of service.

Sincerely,
PayU customer service.
Posted on Jan 20, 16:30 GMT-05:00