Status: PayU Latam

All Systems Operational

Uptime over the past 90 days. View historical uptime.
PayU ? Operational
90 days ago
100.0 % uptime
Today
PayU Secure ? Operational
90 days ago
100.0 % uptime
Today
PayU Payments API ? Operational
90 days ago
100.0 % uptime
Today
PayU Reports API ? Operational
90 days ago
100.0 % uptime
Today
PayU Web Checkout ? Operational
90 days ago
100.0 % uptime
Today
PayU Web Service Cash Payments ? Operational
90 days ago
100.0 % uptime
Today
PayU Gateway ? Operational
90 days ago
100.0 % uptime
Today
PayU - Notifications Service Operational
90 days ago
100.0 % uptime
Today
PayU - SANDBOX ? Operational
90 days ago
100.0 % uptime
Today
SANDBOX Merchant Panel ? Operational
90 days ago
100.0 % uptime
Today
SANDBOX Payments API ? Operational
SANDBOX Web Checkout ? Operational
Payu Merchant Panel Operational
Payu Merchant Panel ? Operational
Sales Report Disputes Operational
Financial balance Operational
Withholding certificate Operational
Collection Transfers (customized) Operational
Get paid with Payu Operational
Access (login) Operational
General Reporting Operational
Argentina Payment Processing Operational
90 days ago
99.99 % uptime
Today
Fiserv (First Data) Mastercard Operational
90 days ago
100.0 % uptime
Today
Fiserv (First Data) Cabal Operational
90 days ago
100.0 % uptime
Today
Fiserv (First Data) Visa Operational
90 days ago
100.0 % uptime
Today
NPS Visa Operational
90 days ago
100.0 % uptime
Today
NPS Mastercard Operational
90 days ago
100.0 % uptime
Today
NPS Cabal Operational
90 days ago
100.0 % uptime
Today
Rapipago Operational
90 days ago
100.0 % uptime
Today
Pago Facil Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
99.9 % uptime
Today
Prisma Mastercard Operational
90 days ago
99.99 % uptime
Today
Prisma Naranja Operational
90 days ago
100.0 % uptime
Today
Prisma Visa Operational
90 days ago
99.99 % uptime
Today
Brasil Payment Processing Operational
90 days ago
100.0 % uptime
Today
Brasil Payment Processing ? Operational
Itau Boleto bancario Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Visa Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Mastercard Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Cielo Visa Operational
90 days ago
100.0 % uptime
Today
Cielo Mastercard Operational
90 days ago
100.0 % uptime
Today
PIX Operational
90 days ago
100.0 % uptime
Today
Chile Payment Processing Operational
90 days ago
99.99 % uptime
Today
Chile Payment Processing ? Operational
Transbank Crédito Visa Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Amex Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Mastercard Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Diners Operational
90 days ago
100.0 % uptime
Today
Transbank Debito (Red Compra) Operational
90 days ago
100.0 % uptime
Today
Klap (Multicaja) Operational
90 days ago
99.97 % uptime
Today
Colombia Payment Processing Operational
90 days ago
99.96 % uptime
Today
Colombia Payment Processing ? Operational
ACH-PSE Operational
90 days ago
99.79 % uptime
Today
Credibanco Visa Operational
90 days ago
100.0 % uptime
Today
Credibanco Mastercard Operational
90 days ago
100.0 % uptime
Today
Redeban Visa Operational
90 days ago
100.0 % uptime
Today
Redeban Mastercard Operational
90 days ago
100.0 % uptime
Today
Redeban Amex Operational
90 days ago
100.0 % uptime
Today
Redeban Diners Operational
90 days ago
100.0 % uptime
Today
Davivienda Mastercard Operational
90 days ago
100.0 % uptime
Today
Davivienda Visa Operational
90 days ago
100.0 % uptime
Today
SuRed Operational
90 days ago
100.0 % uptime
Today
Efecty Operational
90 days ago
100.0 % uptime
Today
Movii Visa Operational
90 days ago
100.0 % uptime
Today
Movii Mastercard Operational
90 days ago
100.0 % uptime
Today
PSE AVANZA Operational
90 days ago
99.9 % uptime
Today
Nequi Operational
90 days ago
99.79 % uptime
Today
Costa Rica Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
NPS Mastercard Operational
90 days ago
100.0 % uptime
Today
El Salvador Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
Guatemala Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
Honduras Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
México Payment Processing Operational
90 days ago
99.99 % uptime
Today
México Payment Processing ? Operational
BBVA (Bancomer) Mastercard Operational
90 days ago
100.0 % uptime
Today
BBVA (Bancomer) Visa Operational
90 days ago
100.0 % uptime
Today
Banorte Mastercard Operational
90 days ago
100.0 % uptime
Today
Banorte Visa Operational
90 days ago
100.0 % uptime
Today
SPEI Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
99.99 % uptime
Today
OXXO Operational
90 days ago
100.0 % uptime
Today
Fiserv Mastercard Operational
90 days ago
99.98 % uptime
Today
Fiserv Visa Operational
90 days ago
99.98 % uptime
Today
Perú Payment Processing Operational
90 days ago
99.97 % uptime
Today
Niubiz (Visanet) Visa Operational
90 days ago
99.98 % uptime
Today
Niubiz (Visanet) Mastercard Operational
90 days ago
99.98 % uptime
Today
Izipay (Procesos MC) Mastercard Operational
90 days ago
99.96 % uptime
Today
Izipay (Procesos MC) Amex Operational
90 days ago
99.96 % uptime
Today
Izipay (Procesos MC) Visa Operational
90 days ago
99.96 % uptime
Today
Pago Efectivo Operational
90 days ago
99.98 % uptime
Today
Partners Operational
Perú Payment Processing ? Operational
Argentina Payment Processing ? Operational
3DS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

AMEX Scheduled Maintenance Jul 5, 2025 22:00 - Jul 6, 2025 05:00 GMT-05:00

Dear customer,

The payment processing Network in Argentina, Mexico, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu, consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported.


Duration: 7
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Posted on Jun 21, 2025 - 15:07 GMT-05:00

AMEX Scheduled Maintenance Jul 6, 2025 22:00 - Jul 7, 2025 05:00 GMT-05:00

Dear Customer



The payment processing Network in Argentina, Mexico, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported.


Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Posted on Jun 21, 2025 - 14:56 GMT-05:00

KLAP Scheduled Maintenance Jul 8, 2025 03:00-03:40 GMT-05:00

Dear customer,

The payment processing Network in CHILE, KLAP, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 40 minutes
Expected behaviour: Unavailability of service.

Sincerely,
PayU customer service.
Posted on Jul 03, 2025 - 17:30 GMT-05:00

ACH-PSE Scheduled Maintenance Jul 12, 2025 21:00 - Jul 13, 2025 05:00 GMT-05:00

Dear customer,

The payment processing Network in COLOMBIA, ACH-PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 8 hours.
Expected behaviour: Unavailability of service

Sincerely,
PayU customer service.
Posted on Jul 02, 2025 - 11:19 GMT-05:00

AMEX Scheduled Maintenance Jul 28, 2025 22:00 - Jul 29, 2025 05:00 GMT-05:00

Dear customer,

The payment processing Network in Argentina, México, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu, consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Posted on Jul 02, 2025 - 23:29 GMT-05:00

AMEX Scheduled Maintenance Jul 29, 2025 22:00 - Jul 30, 2025 05:00 GMT-05:00

Dear customer,

The payment processing Network in Argentina, Mexico, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Posted on Jul 02, 2025 - 23:34 GMT-05:00
Jul 5, 2025

No incidents reported today.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
PAYU platform Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 3, 02:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 00:00 GMT-05:00
Scheduled - Dear Customer



As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:


Duration: 2 Hours
Expected behaviour: Unavailability of service.

Sincerely,
PayU customer service.
Jun 27, 17:24 GMT-05:00
Jul 2, 2025
SANDBOX PAYU platform Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 2, 22:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 20:00 GMT-05:00
Scheduled - Dear Customer


As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:


Duration: 2 Hours
Affectation Time: 1 Hour
Expected behaviour: Unavailability of service .


Sincerely,
PayU customer service.
Jun 27, 17:27 GMT-05:00
MOVII Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 2, 06:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 05:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, MOVII, has scheduled a maintenance on its platform that could affect our services on Payu , consequently, transactions made with this means of payment during that period of time could be rejected. any related incidents after maintenance will be opportunity reported.

Duration: 1 Hour
Expected behaviour: Possible degradation of service.

Sincerely,
PayU customer service.
Jun 25, 19:45 GMT-05:00
AMEX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 2, 05:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in Argentina, Mexico, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..


Duration: 7
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jun 21, 14:52 GMT-05:00
Jul 1, 2025
MOVII Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 1, 06:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 05:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, MOVII, has scheduled a maintenance on its platform that could affect our services on Payu , consequently, transactions made with this means of payment during that period of time could be rejected. any related incidents after maintenance will be opportunity reported.

Duration: 1 Hour
Expected behaviour: Possible degradation of service.

Sincerely,
PayU customer service.
Jun 25, 19:44 GMT-05:00
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025
Problemas REDEBAN
Resolved - Estimado cliente,

REDEBAN ha resuelto el problema hacia las 21:10 COT. El servicio se encuentra operando con normalidad.

Cordialmente,
Servicio al cliente PayU.

Dear customer,

REDEBAN has solved the problem at 21:10 COT. The service is operating normally.

Sincerely,
Customer Service PayU.
Jun 28, 21:45 GMT-05:00
Investigating - Estimado cliente,

Desde las 20:42 P.M. estamos presentando rechazos con el medio de pago REDEBAN Colombia, plataforma PayU y Pagosonline, estamos revisando con el tercero para dar una pronta solución.

Servicio al cliente PayU.

Dear customer,

Since 20:42 P.M we are experiencing problems with REDEBAN Colombia, Services PayU and Pagosonline. We are getting in touch with the provider to solve problems.


Sincerely,
Customer Service PayU.
Jun 28, 20:54 GMT-05:00
Problemas REDEBAN
Resolved - Estimado cliente,

REDEBAN ha resuelto el problema hacia las 19:34 COT. El servicio se encuentra operando con normalidad.

Cordialmente,
Servicio al cliente PayU.

Dear customer,

REDEBAN has solved the problem at 19:34 COT. The service is operating normally.

Sincerely,
Customer Service PayU.
Jun 28, 19:52 GMT-05:00
Update - We are continuing to investigate this issue.
Jun 28, 19:41 GMT-05:00
Investigating - Estimado cliente,

Desde las 06:46 P.M. estamos presentando rechazos con el medio de pago REDEBAN Colombia, plataforma PayU y Pagosonline, estamos revisando con el tercero para dar una pronta solución.

Servicio al cliente PayU.

Dear customer,

Since 06:46 P.M we are experiencing problems with REDEBAN Colombia, Services PayU and Pagosonline. We are getting in touch with the provider to solve problems.


Sincerely,
Customer Service PayU.
Jun 28, 19:33 GMT-05:00
Jun 27, 2025
AMEX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 27, 05:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in Argentina and México, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jun 15, 05:49 GMT-05:00
Jun 26, 2025
Degradation with Payment FISERV in ARGENTINA
Resolved - Dear Customer,

The problem has been solved, FISERV in Argentina for the PAYU GPO Latam platform is operating normally.

Network´s Stability is confirmed from their end and transaction normality is evidenced.


Sincerely,
PayU customer service.
Jun 26, 16:30 GMT-05:00
Investigating - Dear Customer



Since 02:25 GMT - 5 we are having problems with FISERV in ARGENTINA for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Jun 17, 07:25 GMT-05:00
Jun 25, 2025

No incidents reported.

Jun 24, 2025
Degradation with Payment ACH-PSE in COLOMBIA
Resolved - Dear Customer,

Since 16:38 GMT -5. the problem has been solved, ACH-PSE in COLOMBIA for the PAYU GPO Latam platform is operating normally.

Network´s Stability is confirmed from their end and transaction normality is evidenced.


Sincerely,
PayU customer service.
Jun 24, 18:09 GMT-05:00
Investigating - Dear Customer



Since 15:56 GMT - 5 we are having problems with ACH-PSE in COLOMBIA for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Jun 24, 16:08 GMT-05:00
Degradation with Payment PSE-ACH Colombia
Resolved - Dear Customer,

Since 12:55 GMT -5. the problem has been solved, ACH-PSE in COLOMBIA for the PAYU GPO Latam platform is operating normally.

Network´s Stability is confirmed from their end and transaction normality is evidenced.

Sincerely,
PayU customer service.
Jun 24, 15:19 GMT-05:00
Investigating - Dear Customer



Since 10:29 GMT - we are having problems with ACH-PSE in Colombia for PayU platform, declined transactions increased with response codes like BANK_UNREACHABLE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Jun 24, 11:11 GMT-05:00
Jun 23, 2025

No incidents reported.

Jun 22, 2025
Degradation with Payment ACH-PSE - PSE AVANZA in COLOMBIA
Resolved - Dear Customer,

Since 01:15 hrs. the problem has been solved, PSE and PSE_AVANZA in Colombia for the PAYU GPO Latam platform is operating normally.

Network´s Stability is confirmed from their end and transaction normality is evidenced.


Sincerely,
PayU customer service.
Jun 22, 01:36 GMT-05:00
Investigating - Dear Customer

Since 00:00 GMT - 5 we are having problems with PSE and PSE_AVANZA in Colombia for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION and INACTIVE_PAYMENT_PROVIDER, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.


A BIG subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.


Sincerely,
PayU customer service.
Jun 22, 00:48 GMT-05:00
Jun 21, 2025

No incidents reported.

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