Status: PayU Latam
All Systems Operational
Uptime over the past 90 days. View historical uptime.
PayU ? Operational
90 days ago
99.99 % uptime
Today
PayU Secure ? Operational
90 days ago
100.0 % uptime
Today
PayU Payments API ? Operational
90 days ago
99.99 % uptime
Today
PayU Reports API ? Operational
90 days ago
100.0 % uptime
Today
PayU Web Checkout ? Operational
90 days ago
99.99 % uptime
Today
PayU Web Service Cash Payments ? Operational
90 days ago
100.0 % uptime
Today
PayU Gateway ? Operational
90 days ago
100.0 % uptime
Today
PayU - Notifications Service Operational
90 days ago
100.0 % uptime
Today
PayU - SANDBOX ? Operational
90 days ago
100.0 % uptime
Today
SANDBOX Merchant Panel ? Operational
90 days ago
100.0 % uptime
Today
SANDBOX Payments API ? Operational
SANDBOX Web Checkout ? Operational
Payu Merchant Panel Operational
Payu Merchant Panel ? Operational
Sales Report Disputes Operational
Financial balance Operational
Withholding certificate Operational
Collection Transfers (customized) Operational
Get paid with Payu Operational
Access (login) Operational
General Reporting Operational
Argentina Payment Processing Operational
90 days ago
99.98 % uptime
Today
Fiserv (First Data) Mastercard Operational
90 days ago
99.97 % uptime
Today
Fiserv (First Data) Cabal Operational
90 days ago
99.97 % uptime
Today
Fiserv (First Data) Visa Operational
90 days ago
99.97 % uptime
Today
NPS Visa Operational
90 days ago
100.0 % uptime
Today
NPS Mastercard Operational
90 days ago
100.0 % uptime
Today
NPS Cabal Operational
90 days ago
100.0 % uptime
Today
Rapipago Operational
90 days ago
100.0 % uptime
Today
Pago Facil Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Prisma Mastercard Operational
90 days ago
99.96 % uptime
Today
Prisma Naranja Operational
90 days ago
99.96 % uptime
Today
Prisma Visa Operational
90 days ago
99.96 % uptime
Today
Brasil Payment Processing Operational
90 days ago
100.0 % uptime
Today
Brasil Payment Processing ? Operational
Itau Boleto bancario Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Visa Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Mastercard Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Cielo Visa Operational
90 days ago
100.0 % uptime
Today
Cielo Mastercard Operational
90 days ago
100.0 % uptime
Today
PIX Operational
90 days ago
100.0 % uptime
Today
Chile Payment Processing Operational
90 days ago
99.99 % uptime
Today
Chile Payment Processing ? Operational
Transbank Crédito Visa Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Amex Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Mastercard Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Diners Operational
90 days ago
100.0 % uptime
Today
Transbank Debito (Red Compra) Operational
90 days ago
100.0 % uptime
Today
Klap (Multicaja) Operational
90 days ago
99.99 % uptime
Today
Colombia Payment Processing Operational
90 days ago
99.98 % uptime
Today
Colombia Payment Processing ? Operational
ACH-PSE Operational
90 days ago
99.91 % uptime
Today
Credibanco Visa Operational
90 days ago
99.98 % uptime
Today
Credibanco Mastercard Operational
90 days ago
99.98 % uptime
Today
Redeban Visa Operational
90 days ago
99.98 % uptime
Today
Redeban Mastercard Operational
90 days ago
99.98 % uptime
Today
Redeban Amex Operational
90 days ago
99.98 % uptime
Today
Redeban Diners Operational
90 days ago
99.98 % uptime
Today
Davivienda Mastercard Operational
90 days ago
100.0 % uptime
Today
Davivienda Visa Operational
90 days ago
100.0 % uptime
Today
SuRed Operational
90 days ago
100.0 % uptime
Today
Efecty Operational
90 days ago
100.0 % uptime
Today
Movii Visa Operational
90 days ago
100.0 % uptime
Today
Movii Mastercard Operational
90 days ago
100.0 % uptime
Today
PSE AVANZA Operational
90 days ago
99.96 % uptime
Today
Costa Rica Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
NPS Mastercard Operational
90 days ago
100.0 % uptime
Today
El Salvador Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
Guatemala Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
Honduras Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
México Payment Processing Operational
90 days ago
99.97 % uptime
Today
México Payment Processing ? Operational
BBVA (Bancomer) Mastercard Operational
90 days ago
100.0 % uptime
Today
BBVA (Bancomer) Visa Operational
90 days ago
100.0 % uptime
Today
Banorte Mastercard Operational
90 days ago
100.0 % uptime
Today
Banorte Visa Operational
90 days ago
100.0 % uptime
Today
SPEI Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
OXXO Operational
90 days ago
100.0 % uptime
Today
Fiserv Mastercard Operational
90 days ago
99.9 % uptime
Today
Fiserv Visa Operational
90 days ago
99.9 % uptime
Today
Perú Payment Processing Operational
90 days ago
99.98 % uptime
Today
Niubiz (Visanet) Visa Operational
90 days ago
100.0 % uptime
Today
Niubiz (Visanet) Mastercard Operational
90 days ago
100.0 % uptime
Today
Izipay (Procesos MC) Mastercard Operational
90 days ago
99.97 % uptime
Today
Izipay (Procesos MC) Amex Operational
90 days ago
99.97 % uptime
Today
Izipay (Procesos MC) Visa Operational
90 days ago
99.97 % uptime
Today
Pago Efectivo Operational
90 days ago
100.0 % uptime
Today
Partners Operational
Perú Payment Processing ? Operational
Argentina Payment Processing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
AMEX Scheduled Maintenance Mar 24, 2025 02:00-09:00 GMT-05:00
Dear customer,

The payment processing Network in MEXICO and ARGENTINA, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Posted on Mar 08, 2025 - 18:15 GMT-05:00
AMEX Scheduled Maintenance Mar 24, 2025 22:00 - Mar 25, 2025 05:00 GMT-05:00
Dear customer,

The payment processing Network in MEXICO and ARGENTINA, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Posted on Mar 10, 2025 - 12:16 GMT-05:00
AMEX Scheduled Maintenance Mar 25, 2025 02:00-09:00 GMT-05:00
Dear customer,

The payment processing Network in MEXICO and ARGENTINA, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported.


Duration: 7 Hours
Expected Degradation of service.

Sincerely,
PayU customer service.
Posted on Mar 11, 2025 - 18:43 GMT-05:00
Past Incidents
Mar 15, 2025

No incidents reported today.

Mar 14, 2025

No incidents reported.

Mar 13, 2025
PAYU PLATFORM DEGRADATION
Resolved - Dear Customer,


Since 10:40 the incident has been resolved, the PAYU platform is operating with high transactional approval.

Sincerely,
PayU customer service.
Mar 13, 11:17 GMT-05:00
Investigating - Dear Customer

Since “ 13 March 2025" at "10:01:30" UTC -5 (Colombia's time) we are identifying troubles in transactional processing in our PAYU PLATFORM which could be generating a degradation of the service. Our technical team is evaluating the impact, and they are working to resolve the issue as soon as possible.

A High subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Mar 13, 10:38 GMT-05:00
Mar 12, 2025
AMEX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 12, 09:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 02:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in MEXICO and ARGENTINA, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Feb 26, 08:45 GMT-05:00
PSE-ACH Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 12, 05:20 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 05:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in Colombia, PSE - CFA COOPERATIVA FINANCIERA, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 20 minutes
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Mar 11, 18:52 GMT-05:00
Mar 11, 2025
AMEX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 11, 09:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 02:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in MEXICO and ARGENTINA, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Feb 26, 08:47 GMT-05:00
Mar 10, 2025
Degradation with Payment PSE and PSE_AVANZA COLOMBIA
Resolved - Dear Customer,



Since the 16:32 the problem has been solved, PSE and PSE_AVANZA in Colombia for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Mar 10, 17:50 GMT-05:00
Investigating - Dear Customer



Since 13:36 GMT - 5 we are having problems with PSE and PSE_AVANZA COLOMBIA in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Mar 10, 13:49 GMT-05:00
Mar 9, 2025
Degradation with Payment ACH - PSE in COLOMBIA
Resolved - Dear Customer,



Since the 01:45 GMT- 5 the problem has been solved, ACH-PSE in COLOMBIA for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Mar 9, 01:50 GMT-05:00
Investigating - Dear Customer



Since 01:00 GMT - 5 we are having problems with ACH - PSE in COLOMBIA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Mar 9, 01:15 GMT-05:00
Mar 8, 2025
Degradation with Payment KLAP in CHILE
Resolved - Dear Customer,

Since the 09:19 GMT - 5 the problem has been solved, KLAP in CHILE for the PAYU platform is operating

Stability on the part of the network is confirmed and normality in transactionality is evidenced.

Sincerely,
PayU customer service.
Mar 8, 09:22 GMT-05:00
Investigating - Dear Customer

Since 09:05 GMT - 5 we are having problems with KLAP in CHILE for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.


Sincerely,
PayU customer service.
Mar 8, 09:15 GMT-05:00
Mar 7, 2025
Degradation with Payment PAYMENTS API
Resolved - Dear Customer,

Since 09:52 the incident has been resolved, PAYMENTS API for the PayU platform has been operating with high transactional approval rate. The service has been reestablished.

Sincerely,
PayU customer service.
Mar 7, 10:33 GMT-05:00
Investigating - Dear Customer

Since 09:36 GMT - 5 we are experiencing problems with PAYMENTS API for the PayU platform, however, we do not present transactional crash. We are working with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing an increase in the rate of transactions, we apologize for any inconvenience this may be causing.
Mar 7, 09:48 GMT-05:00
Mar 6, 2025

No incidents reported.

Mar 5, 2025

No incidents reported.

Mar 4, 2025
Degradation with Payment REDEBAN in COLOMBIA
Resolved - Dear Customer,



Since the 16:21 GMT -5 the problem has been solved, REDEBAN in COLOMBIA for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Mar 4, 16:40 GMT-05:00
Investigating - Dear Customer



Since 15:19 GMT - 5 we are having problems with REDEBAN in COLOMBIA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Mar 4, 15:30 GMT-05:00
Mar 3, 2025

No incidents reported.

Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.

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