PayU
All Systems Operational
Uptime over the past 90 days. View historical uptime.
PayU ? Operational
PayU Secure ? Operational
PayU Payments API ? Operational
PayU Reports API ? Operational
PayU Web Checkout ? Operational
PayU Web Service Cash Payments ? Operational
PayU Gateway ? Operational
PayU - SANDBOX ? Operational
SANDBOX Merchant Panel ? Operational
SANDBOX Payments API ? Operational
SANDBOX Web Checkout ? Operational
Payu Merchant Panel Operational
Payu Merchant Panel ? Operational
Sales Report Disputes Operational
Financial balance Operational
Withholding certificate Operational
Collection Transfers (customized) Operational
Get paid with Payu Operational
Access (login) Operational
General Reporting Operational
Argentina Payment Processing Operational
90 days ago
100.0 % uptime
Today
Fiserv (First Data) Mastercard Operational
90 days ago
100.0 % uptime
Today
Fiserv (First Data) Cabal Operational
90 days ago
100.0 % uptime
Today
Fiserv (First Data) Visa Operational
90 days ago
100.0 % uptime
Today
NPS Visa Operational
90 days ago
100.0 % uptime
Today
NPS Mastercard Operational
90 days ago
100.0 % uptime
Today
NPS Cabal Operational
90 days ago
100.0 % uptime
Today
Rapipago Operational
90 days ago
100.0 % uptime
Today
Pago Facil Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Prisma Mastercard Operational
90 days ago
100.0 % uptime
Today
Prisma Naranja Operational
90 days ago
100.0 % uptime
Today
Prisma Visa Operational
90 days ago
100.0 % uptime
Today
Brasil Payment Processing Operational
90 days ago
100.0 % uptime
Today
Brasil Payment Processing ? Operational
Itau Boleto bancario Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Visa Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Mastercard Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Cielo Visa Operational
90 days ago
100.0 % uptime
Today
Cielo Mastercard Operational
90 days ago
100.0 % uptime
Today
Chile Payment Processing Operational
90 days ago
99.99 % uptime
Today
Chile Payment Processing ? Operational
Transbank Crédito Visa Operational
90 days ago
99.99 % uptime
Today
Transbank Crédito Amex Operational
90 days ago
99.99 % uptime
Today
Transbank Crédito Mastercard Operational
90 days ago
99.99 % uptime
Today
Transbank Crédito Diners Operational
90 days ago
100.0 % uptime
Today
Transbank Debito (Red Compra) Operational
90 days ago
100.0 % uptime
Today
Klap (Multicaja) Operational
90 days ago
99.99 % uptime
Today
Colombia Payment Processing Operational
90 days ago
99.92 % uptime
Today
Colombia Payment Processing ? Operational
ACH-PSE Operational
90 days ago
99.52 % uptime
Today
Credibanco Visa Operational
90 days ago
99.91 % uptime
Today
Credibanco Mastercard Operational
90 days ago
99.91 % uptime
Today
Redeban Visa Operational
90 days ago
99.96 % uptime
Today
Redeban Mastercard Operational
90 days ago
99.96 % uptime
Today
Redeban Amex Operational
90 days ago
99.96 % uptime
Today
Redeban Diners Operational
90 days ago
99.96 % uptime
Today
Davivienda Mastercard Operational
90 days ago
100.0 % uptime
Today
Davivienda Visa Operational
90 days ago
100.0 % uptime
Today
SuRed-Baloto Operational
90 days ago
100.0 % uptime
Today
Efecty Operational
90 days ago
100.0 % uptime
Today
México Payment Processing Operational
90 days ago
99.99 % uptime
Today
México Payment Processing ? Operational
BBVA (Bancomer) Mastercard Operational
90 days ago
99.98 % uptime
Today
BBVA (Bancomer) Visa Operational
90 days ago
99.98 % uptime
Today
Banorte Mastercard Operational
90 days ago
100.0 % uptime
Today
Banorte Visa Operational
90 days ago
100.0 % uptime
Today
SPEI Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Perú Payment Processing Operational
90 days ago
99.97 % uptime
Today
Niubiz (Visanet) Visa Operational
90 days ago
100.0 % uptime
Today
Niubiz (Visanet) Mastercard Operational
90 days ago
100.0 % uptime
Today
Izipay (Procesos MC) Mastercard Operational
90 days ago
99.94 % uptime
Today
Izipay (Procesos MC) Amex Operational
90 days ago
99.94 % uptime
Today
Izipay (Procesos MC) Visa Operational
90 days ago
99.96 % uptime
Today
Pago Efectivo Operational
90 days ago
100.0 % uptime
Today
Partners Operational
Perú Payment Processing ? Operational
Argentina Payment Processing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
PAYU platform Scheduled Maintenance Jun 29, 00:00-01:00 GMT-05:00
Dear Customer



As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:


Duration: 1 hour
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Posted on Jun 22, 16:30 GMT-05:00
AMEX Scheduled Maintenance Jun 29, 02:00-09:00 GMT-05:00
Dear customer,

The payment processing Network in Argentina and Mexico, AMEX, has scheduled a maintenance on its platform there will be a slight intermittence of 5 minutes during the maintenance, consequently, transactions made with this means of payment during that period of time likely will be rejected. any related incidents after maintenance will be opportunity reported.


Duration: 7 Hours
Expected behaviour: Possible unavailability of service or degradation of service for 5 minutes.

Sincerely,
PayU customer service.
Posted on Jun 22, 05:09 GMT-05:00
PSE/ACH Scheduled Maintenance Jul 2, 00:00-01:00 GMT-05:00
Dear customer,

The payment processing Network in Colombia, PSE/ACH, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..


Duration: 1 Hour
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Posted on Jun 24, 23:56 GMT-05:00
AMEX Scheduled Maintenance Jul 8, 02:00-09:00 GMT-05:00
Dear customer,

The payment processing Network in Argentina and Mexico, AMEX, has scheduled a maintenance on its platform there will be a slight intermittence of 5 minutes during the maintenance, consequently, transactions made with this means of payment during that period of time likely will be rejected. any related incidents after maintenance will be opportunity reported.


Duration: 7 Hours
Expected behaviour: Possible unavailability of service or degradation of service for 5 minutes.

Sincerely,
PayU customer service.
Posted on Jun 22, 05:10 GMT-05:00
Past Incidents
Jun 26, 2022

No incidents reported today.

Jun 25, 2022

No incidents reported.

Jun 24, 2022
Incident with Payment TRANSBANK Chile
Resolved - Dear Customer,



The incident has been resolved, TRANSBANK in Chile for the PayU platform in the last 20 minutes is operating.



Sincerely,
PayU customer service.
Jun 24, 01:54 GMT-05:00
Investigating - Dear Customer



Since 1:16 GMT - we are experiencing problems with Transbank in Chile for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.


A LARGE subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.


Sincerely,
PayU customer service
Jun 24, 01:35 GMT-05:00
Jun 23, 2022
Degradation with Payment DAVIVIENDA - COLOMBIA
Resolved - Dear Customer,



Since the 18:15 the problem has been solved, DAVIVIENDA in COLOMBIA for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Jun 23, 18:22 GMT-05:00
Investigating - Dear Customer

Since 18:03 GMT - 5 we are having problems with DAVIVIENDA in COLOMBIA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that DAVIVIENDA present a transactional degradation, however, the network does not present a total drop.

We are working together with our Support Team to get a quick solution.

A small subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely,
PayU customer service.
Jun 23, 18:14 GMT-05:00
AMEX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 23, 04:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 21:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in Argentina and Mexico, AMEX, has scheduled a maintenance on its platform there will be a slight intermittence of 5 minutes during the maintenance, consequently, transactions made with this means of payment during that period of time likely will be rejected. any related incidents after maintenance will be opportunity reported.


Duration: 7 Hours
Expected behaviour: Possible unavailability of service or degradation of service for 5 minutes.

Sincerely,
PayU customer service.
Jun 14, 13:51 GMT-05:00
SANDBOX PAYU platform Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 23, 02:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 21:00 GMT-05:00
Scheduled - Dear Customer,

PayU LATAM, as part of the continuous improvement process of our platform, we have scheduled a MAINTENANCE WINDOW in our Sandbox PayU Platform, this window will have a duration of 5 hours,
unavailability of service could occur 1 hour during maintenance , our Operations team will be monitoring the platform during the maintenance.

Duration time: 5 hours.
Expected behaviour: Unavailability of service for 1 hour.

Sincerely,
PayU customer service.
Jun 15, 14:40 GMT-05:00
Jun 22, 2022
AMEX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 22, 04:01 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 21:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in Argentina and Mexico, AMEX, has scheduled a maintenance on its platform there will be a slight intermittence of 5 minutes during the maintenance, consequently, transactions made with this means of payment during that period of time likely will be rejected. any related incidents after maintenance will be opportunity reported.


Duration: 7 Hours
Expected behaviour: Possible unavailability of service or degradation of service for 5 minutes.

Sincerely,
PayU customer service.
Jun 14, 13:50 GMT-05:00
PAYU platform Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 22, 02:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 23:00 GMT-05:00
Scheduled - Dear Customer,

PayU LATAM, as part of the continuous improvement process of our platform, we have scheduled a MAINTENANCE WINDOW in our PayU Platform, a transactional affectation could occur for 1 hour during maintenance, our Operations team will be monitoring the platform during the maintenance.

Duration time: 3 hours.
Expected behaviour: Transactional affectation could occur for 1 hour.


Sincerely,
PayU customer service.
Jun 15, 20:25 GMT-05:00
Jun 21, 2022
Degradation with Payment Network PSE-BANCOLOMBIA-NEQUI
Resolved - Dear Customer,



Since the 10 minutes the problem has been solved, PSE-BANCOLOMBIA-NEQUI in COLOMBIA for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Jun 21, 21:30 GMT-05:00
Update - Dear Customer

We are experiencing problems with the paym