PayU Latam Status Status

Completed - The scheduled maintenance has been completed.
Jul 22, 07:30 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 04:30 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in PERU, PAGO EFECTIVO, has scheduled a maintenance on its platform that will affect our services on Payu, consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 3 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 21, 18:36 GMT-05:00

Completed - The scheduled maintenance has been completed.
Jul 22, 05:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 22:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in CHILE, TRANSBANK, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 14, 17:59 GMT-05:00

CREDIBANCO Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 22, 03:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 22:01 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, CREDIBANCO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 5 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 16, 13:22 GMT-05:00

PAYU-REDEBAN platform Unscheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 22, 02:45 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 01:45 GMT-05:00

Scheduled - Dear Customer,

As part of the continuous improvement process of our platform, we have scheduled a maintenance window with REDEBAN payment network and the following characteristics:

Date: July 22, 2026
Start time: 01:45:00 UTC-5 (Colombia’s time)
Expected behavior: Possible outage of REDEBAN payment network
Country affected: Colombia
Payment network affected: REDEBAN

Sincerely,
PayU customer service.
Jul 22, 01:44 GMT-05:00

PAYU-CREDIBANCO platform Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 22, 01:30 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 01:00 GMT-05:00

Scheduled - Dear Customer

As part of the continuous improvement process of our platform, we have scheduled a maintenance on CREDIBANCO backup VPN with the following characteristics:

Duration: 30 minutes
Affectation Time: 10 minutes
Expected behaviour: Possibly degradation of CREDIBANCO-UBER approval rate
Country affected: Colombia
Payment network affected: CREDIBANCO

Sincerely,
PayU customer service.
Jul 17, 15:02 GMT-05:00

PAYU-REDEBAN Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 22, 00:30 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 23:30 GMT-05:00

Scheduled - Dear Customer,

As part of the continuous improvement process of our platform, we have scheduled a maintenance window with REDEBAN payment network and the following characteristics:

Date: July 21, 2026
Start time: 23:30:00 UTC-5 (Colombia’s time)
Expected behavior: Possible outage of REDEBAN payment network
Country affected: Colombia
Payment network affected: REDEBAN

Sincerely,
PayU customer service.
Jul 15, 20:43 GMT-05:00

Jul 21, 2026

PAYU platform Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 21, 23:10 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 23:00 GMT-05:00

Scheduled - Dear Customer

As part of the continuous improvement process of our platform, we have scheduled a maintenance on Tokenization transaction processing in PayU with the following characteristics:

Duration: 10 minutes
Affectation Time: 5 minutes
Expected behaviour: Unavailability of tokenization transaction
Country affected: Colombia
Payment network affected: Payment with tokenization

Sincerely,
PayU customer service.
Jul 21, 15:50 GMT-05:00

Completed - The scheduled maintenance has been completed.
Jul 21, 05:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 22:00 GMT-05:00

Completed - The scheduled maintenance has been completed.
Jul 21, 04:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 03:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in PERU, PAGO EFECTIVO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 1 Hour
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 16, 13:34 GMT-05:00

Jul 20, 2026

Completed - The scheduled maintenance has been completed.
Jul 20, 04:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 01:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 3 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 17, 10:47 GMT-05:00

Completed - The scheduled maintenance has been completed.
Jul 20, 03:30 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 02:30 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in PERU, PAGO EFECTIVO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 1 Hour
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 14, 17:42 GMT-05:00

Jul 19, 2026

Completed - The scheduled maintenance has been completed.
Jul 19, 22:10 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 22:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, PSE, has scheduled a maintenance on its platform that will affect our services on Payu, consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 10 Minutes
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 17, 10:31 GMT-05:00

Completed - The scheduled maintenance has been completed.
Jul 19, 10:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 05:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in PERU, PAGO EFECTIVO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 5 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 18, 22:55 GMT-05:00

REDEBAN QR Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 19, 07:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 03:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, REDEBAN QR, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 4 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 2, 17:06 GMT-05:00

Completed - The scheduled maintenance has been completed.
Jul 19, 05:01 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 22:00 GMT-05:00

Completed - The scheduled maintenance has been completed.
Jul 19, 02:20 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 23:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 3 Hours 20 Minutes
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 10, 14:04 GMT-05:00

Completed - The scheduled maintenance has been completed.
Jul 19, 01:59 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 20:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 5 hours 59 Minutes
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 6, 14:57 GMT-05:00

Jul 18, 2026

Jul 17, 2026

No incidents reported.

Jul 16, 2026

CREDIBANCO Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 16, 00:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 22:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, CREDIBANCO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 2 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 7, 17:26 GMT-05:00

Jul 15, 2026

Completed - The scheduled maintenance has been completed.
Jul 15, 05:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 22:00 GMT-05:00

Completed - The scheduled maintenance has been completed.
Jul 15, 03:30 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 02:30 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in PERU, PAGO EFECTIVO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 1 Hour
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 14, 17:39 GMT-05:00

Jul 14, 2026

Jul 13, 2026

Completed - The scheduled maintenance has been completed.
Jul 13, 05:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 22:00 GMT-05:00

Completed - The scheduled maintenance has been completed.
Jul 13, 04:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 01:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 3 Hours
Expected behaviour: Unavailability of service / degradation of service.

Sincerely,
PayU customer service.
Jul 10, 13:33 GMT-05:00

Jul 12, 2026

Completed - The scheduled maintenance has been completed.
Jul 12, 22:10 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 22:01 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 10 Minutes
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 10, 13:30 GMT-05:00

Completed - The scheduled maintenance has been completed.
Jul 12, 05:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 21:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 8 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 2, 09:30 GMT-05:00

Jul 11, 2026

Completed - The scheduled maintenance has been completed.
Jul 11, 03:30 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 02:30 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in PERU, PAGO EFECTIVO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 1 Hour
Expected behaviour: Unavailability of service / degradation of service.

Sincerely,
PayU customer service.
Jul 10, 13:36 GMT-05:00

Jul 10, 2026

Completed - The scheduled maintenance has been completed.
Jul 10, 04:30 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 03:30 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in PERU, PAGO EFECTIVO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 1 Hour
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 9, 15:42 GMT-05:00

Jul 9, 2026

Completed - The scheduled maintenance has been completed.
Jul 9, 05:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 22:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in CHILE, TRANSBANK, has scheduled a maintenance on its platform that will affect our services on Payu, consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 7, 17:39 GMT-05:00

REDEBAN Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 9, 03:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 02:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, REDEBAN, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 1 Hour
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 1, 15:10 GMT-05:00