Since 09:00 GMT - 5 we are having problems with ACH-PSE in COLOMBIA for PayU platform, declined transactions increased with response codes like BANK_UNREACHABLE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Feb 22, 2026 - 09:38 GMT-05:00
PayU
Operational
90 days ago
100.0
% uptime
Today
PayU Secure
Operational
90 days ago
100.0
% uptime
Today
PayU Payments API
Operational
90 days ago
100.0
% uptime
Today
PayU Reports API
Operational
90 days ago
100.0
% uptime
Today
PayU Web Checkout
Operational
90 days ago
100.0
% uptime
Today
PayU Web Service Cash Payments
Operational
90 days ago
100.0
% uptime
Today
PayU Gateway
Operational
90 days ago
100.0
% uptime
Today
PayU - Notifications Service
Operational
90 days ago
100.0
% uptime
Today
PayU - SANDBOX
Operational
90 days ago
100.0
% uptime
Today
SANDBOX Merchant Panel
Operational
90 days ago
100.0
% uptime
Today
SANDBOX Payments API
Operational
SANDBOX Web Checkout
Operational
Payu Merchant Panel
Operational
Payu Merchant Panel
Operational
Sales Report Disputes
Operational
Financial balance
Operational
Withholding certificate
Operational
Collection Transfers (customized)
Operational
Get paid with Payu
Operational
Access (login)
Operational
General Reporting
Operational
Argentina Payment Processing
Operational
90 days ago
100.0
% uptime
Today
Fiserv (First Data) Mastercard
Operational
90 days ago
100.0
% uptime
Today
Fiserv (First Data) Cabal
Operational
90 days ago
100.0
% uptime
Today
Fiserv (First Data) Visa
Operational
90 days ago
100.0
% uptime
Today
NPS Visa
Operational
90 days ago
100.0
% uptime
Today
NPS Mastercard
Operational
90 days ago
100.0
% uptime
Today
NPS Cabal
Operational
90 days ago
100.0
% uptime
Today
Rapipago
Operational
90 days ago
100.0
% uptime
Today
Pago Facil
Operational
90 days ago
100.0
% uptime
Today
Amex
Operational
90 days ago
100.0
% uptime
Today
Prisma Mastercard
Operational
90 days ago
100.0
% uptime
Today
Prisma Naranja
Operational
90 days ago
100.0
% uptime
Today
Prisma Visa
Operational
90 days ago
100.0
% uptime
Today
Brasil Payment Processing
Operational
90 days ago
100.0
% uptime
Today
Brasil Payment Processing
Operational
Itau Boleto bancario
Operational
90 days ago
100.0
% uptime
Today
Rede (Redecard) Visa
Operational
90 days ago
100.0
% uptime
Today
Rede (Redecard) Mastercard
Operational
90 days ago
100.0
% uptime
Today
Amex
Operational
90 days ago
100.0
% uptime
Today
Cielo Visa
Operational
90 days ago
100.0
% uptime
Today
Cielo Mastercard
Operational
90 days ago
100.0
% uptime
Today
PIX
Operational
90 days ago
100.0
% uptime
Today
Chile Payment Processing
Operational
90 days ago
99.99
% uptime
Today
Chile Payment Processing
Operational
Transbank Crédito Visa
Operational
90 days ago
100.0
% uptime
Today
Transbank Crédito Amex
Operational
90 days ago
100.0
% uptime
Today
Transbank Crédito Mastercard
Operational
90 days ago
100.0
% uptime
Today
Transbank Crédito Diners
Operational
90 days ago
100.0
% uptime
Today
Transbank Debito (Red Compra)
Operational
90 days ago
100.0
% uptime
Today
Klap (Multicaja)
Operational
90 days ago
99.98
% uptime
Today
Colombia Payment Processing
Degraded Performance
90 days ago
99.99
% uptime
Today
Colombia Payment Processing
Operational
ACH-PSE
Operational
90 days ago
99.98
% uptime
Today
Credibanco Visa
Operational
90 days ago
100.0
% uptime
Today
Credibanco Mastercard
Operational
90 days ago
100.0
% uptime
Today
Redeban Visa
Operational
90 days ago
100.0
% uptime
Today
Redeban Mastercard
Operational
90 days ago
100.0
% uptime
Today
Redeban Amex
Operational
90 days ago
100.0
% uptime
Today
Redeban Diners
Operational
90 days ago
100.0
% uptime
Today
Davivienda Mastercard
Operational
90 days ago
100.0
% uptime
Today
Davivienda Visa
Operational
90 days ago
100.0
% uptime
Today
SuRed
Operational
90 days ago
100.0
% uptime
Today
Efecty
Operational
90 days ago
100.0
% uptime
Today
Movii Visa
Operational
90 days ago
100.0
% uptime
Today
Movii Mastercard
Operational
90 days ago
100.0
% uptime
Today
PSE AVANZA
Degraded Performance
90 days ago
99.98
% uptime
Today
Nequi
Operational
90 days ago
100.0
% uptime
Today
Bancolombia Bank
Operational
90 days ago
100.0
% uptime
Today
Nequi
Operational
90 days ago
100.0
% uptime
Today
Costa Rica Payment Processing
Operational
90 days ago
100.0
% uptime
Today
NPS VISA
Operational
90 days ago
100.0
% uptime
Today
NPS Mastercard
Operational
90 days ago
100.0
% uptime
Today
El Salvador Payment Processing
Operational
90 days ago
100.0
% uptime
Today
NPS VISA
Operational
90 days ago
100.0
% uptime
Today
Guatemala Payment Processing
Operational
90 days ago
100.0
% uptime
Today
NPS VISA
Operational
90 days ago
100.0
% uptime
Today
Honduras Payment Processing
Operational
90 days ago
100.0
% uptime
Today
NPS VISA
Operational
90 days ago
100.0
% uptime
Today
México Payment Processing
Operational
90 days ago
100.0
% uptime
Today
México Payment Processing
Operational
BBVA (Bancomer) Mastercard
Operational
90 days ago
100.0
% uptime
Today
BBVA (Bancomer) Visa
Operational
90 days ago
100.0
% uptime
Today
Banorte Mastercard
Operational
90 days ago
100.0
% uptime
Today
Banorte Visa
Operational
90 days ago
100.0
% uptime
Today
SPEI
Operational
90 days ago
100.0
% uptime
Today
Amex
Operational
90 days ago
100.0
% uptime
Today
OXXO
Operational
90 days ago
100.0
% uptime
Today
Fiserv Mastercard
Operational
90 days ago
100.0
% uptime
Today
Fiserv Visa
Operational
90 days ago
100.0
% uptime
Today
Perú Payment Processing
Operational
90 days ago
100.0
% uptime
Today
Niubiz (Visanet) Visa
Operational
90 days ago
100.0
% uptime
Today
Niubiz (Visanet) Mastercard
Operational
90 days ago
100.0
% uptime
Today
Izipay (Procesos MC) Mastercard
Operational
90 days ago
100.0
% uptime
Today
Izipay (Procesos MC) Amex
Operational
90 days ago
100.0
% uptime
Today
Izipay (Procesos MC) Visa
Operational
90 days ago
100.0
% uptime
Today
Pago Efectivo
Operational
90 days ago
100.0
% uptime
Today
Partners
Operational
Perú Payment Processing
Operational
Argentina Payment Processing
Operational
3DS
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
The payment processing Network in COLOMBIA, MOVII, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported.
Duration: 1 hour. Expected behaviour: Degradation of service.
Sincerely, PayU customer service. Posted on
Feb 20, 2026 - 10:36 GMT-05:00
The payment processing Network in MEXICO AND ARGENTINA, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 Hours Expected behaviour: Degradation of service.
Sincerely, PayU customer service. Posted on
Feb 10, 2026 - 12:21 GMT-05:00
Past Incidents
Feb 22, 2026
Unresolved incident: Degradation with Payment ACH-PSE and PSE AVANZA in COLOMBIA.
Completed -
The scheduled maintenance has been completed.
Feb 21, 03:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 01:43 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in Colombia, PSE - ACH, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 3 hours Expected behaviour: Unavailability of service
Sincerely, PayU customer service.
Feb 21, 01:42 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Feb 21, 01:20 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 01:06 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in Colombia, PSE - ACH, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 1 hour and 20 minutes Expected behaviour: Degradation of service.
Sincerely, PayU customer service.
Feb 21, 01:05 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Feb 21, 01:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 00:47 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in Colombia, PSE - ACH, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 40 minutes Expected behaviour: Degradation of service.
Sincerely, PayU customer service.
Feb 21, 00:46 GMT-05:00
Since 11:15 GMT-5 the problem has been solved,IZIPAY in PERU for the PAYU GPO Latam platform is operating normally.
Network´s Stability is confirmed from their end and transaction normality is evidenced.
Sincerely, PayU customer service.
Feb 20, 11:25 GMT-05:00
Investigating -
Dear Customer
Since 07:20 GMT - 5 we are having problems with IZIPAY in PERU for PayU platform, declined transactions increased with response codes like INACTIVE_PAYMENT_PROVIDER, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Feb 20, 07:41 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Feb 20, 05:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 22:00 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in MEXICO AND ARGENTINA, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 Hours Expected behaviour: Degradation of service.
Sincerely, PayU customer service.
Feb 5, 16:59 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Feb 19, 02:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 23:00 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in COLOMBIA, CREDIBANCO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 3 Hours Expected behaviour: Degradation of service.
Sincerely, PayU customer service.
Feb 10, 12:19 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Feb 18, 00:59 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 23:59 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in COLOMBIA, ACH-PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 1 hour Expected behaviour: Degradation of service.
Sincerely, PayU customer service.
Feb 17, 21:52 GMT-05:00
Since 21:55 hs. GMT - 5 the problem has been solved,KLAP in CHILE for the PAYU GPO Latam platform is operating normally.
Network´s Stability is confirmed from their end and transaction normality is evidenced.
Sincerely, PayU customer service.
Feb 14, 22:36 GMT-05:00
Investigating -
Dear Customer
Since 21:08 GMT - 5 we are having problems with KLAP in CHILE for PayU platform, declined transactions increased with response codes like INACTIVE_PAYMENT_PROVIDER which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Feb 14, 21:19 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Feb 10, 04:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 02:30 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in PERU, NIUBIZ, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 1 hour and 30 minutes Expected behaviour: Degradation of service.
Sincerely, PayU customer service.
Feb 6, 11:21 GMT-05:00