Status: PayU Latam

All Systems Operational

Uptime over the past 90 days. View historical uptime.
PayU Operational
90 days ago
100.0 % uptime
Today
PayU Secure Operational
90 days ago
100.0 % uptime
Today
PayU Payments API Operational
90 days ago
100.0 % uptime
Today
PayU Reports API Operational
90 days ago
100.0 % uptime
Today
PayU Web Checkout Operational
90 days ago
100.0 % uptime
Today
PayU Web Service Cash Payments Operational
90 days ago
100.0 % uptime
Today
PayU Gateway Operational
90 days ago
100.0 % uptime
Today
PayU - Notifications Service Operational
90 days ago
100.0 % uptime
Today
PayU - SANDBOX Operational
90 days ago
100.0 % uptime
Today
SANDBOX Merchant Panel Operational
90 days ago
100.0 % uptime
Today
SANDBOX Payments API Operational
SANDBOX Web Checkout Operational
Payu Merchant Panel Operational
Payu Merchant Panel Operational
Sales Report Disputes Operational
Financial balance Operational
Withholding certificate Operational
Collection Transfers (customized) Operational
Get paid with Payu Operational
Access (login) Operational
General Reporting Operational
Argentina Payment Processing Operational
90 days ago
100.0 % uptime
Today
Fiserv (First Data) Mastercard Operational
90 days ago
100.0 % uptime
Today
Fiserv (First Data) Cabal Operational
90 days ago
100.0 % uptime
Today
Fiserv (First Data) Visa Operational
90 days ago
100.0 % uptime
Today
NPS Visa Operational
90 days ago
100.0 % uptime
Today
NPS Mastercard Operational
90 days ago
100.0 % uptime
Today
NPS Cabal Operational
90 days ago
100.0 % uptime
Today
Rapipago Operational
90 days ago
100.0 % uptime
Today
Pago Facil Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Prisma Mastercard Operational
90 days ago
100.0 % uptime
Today
Prisma Naranja Operational
90 days ago
100.0 % uptime
Today
Prisma Visa Operational
90 days ago
100.0 % uptime
Today
Brasil Payment Processing Operational
90 days ago
100.0 % uptime
Today
Itau Boleto bancario Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Visa Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Mastercard Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Cielo Visa Operational
90 days ago
100.0 % uptime
Today
Cielo Mastercard Operational
90 days ago
100.0 % uptime
Today
PIX Operational
90 days ago
100.0 % uptime
Today
Chile Payment Processing Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Visa Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Amex Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Mastercard Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Diners Operational
90 days ago
100.0 % uptime
Today
Transbank Debito (Red Compra) Operational
90 days ago
100.0 % uptime
Today
Klap (Multicaja) Operational
90 days ago
100.0 % uptime
Today
Colombia Payment Processing Operational
90 days ago
99.97 % uptime
Today
ACH-PSE Operational
90 days ago
99.96 % uptime
Today
Credibanco Visa Operational
90 days ago
100.0 % uptime
Today
Credibanco Mastercard Operational
90 days ago
100.0 % uptime
Today
Redeban Visa Operational
90 days ago
100.0 % uptime
Today
Redeban Mastercard Operational
90 days ago
100.0 % uptime
Today
Redeban Amex Operational
90 days ago
100.0 % uptime
Today
Redeban Diners Operational
90 days ago
100.0 % uptime
Today
Davivienda Mastercard Operational
90 days ago
100.0 % uptime
Today
Davivienda Visa Operational
90 days ago
100.0 % uptime
Today
SuRed Operational
90 days ago
100.0 % uptime
Today
Efecty Operational
90 days ago
100.0 % uptime
Today
Movii Visa Operational
90 days ago
100.0 % uptime
Today
Movii Mastercard Operational
90 days ago
100.0 % uptime
Today
PSE AVANZA Operational
90 days ago
100.0 % uptime
Today
Nequi Operational
90 days ago
100.0 % uptime
Today
Bancolombia Bank Operational
90 days ago
100.0 % uptime
Today
ADDI Operational
90 days ago
99.84 % uptime
Today
BRE-B REDEBAN Operational
90 days ago
99.72 % uptime
Today
Costa Rica Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
NPS Mastercard Operational
90 days ago
100.0 % uptime
Today
El Salvador Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
Guatemala Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
Honduras Payment Processing Operational
90 days ago
100.0 % uptime
Today
NPS VISA Operational
90 days ago
100.0 % uptime
Today
México Payment Processing Operational
90 days ago
100.0 % uptime
Today
BBVA (Bancomer) Mastercard Operational
90 days ago
100.0 % uptime
Today
BBVA (Bancomer) Visa Operational
90 days ago
100.0 % uptime
Today
Banorte Mastercard Operational
90 days ago
100.0 % uptime
Today
Banorte Visa Operational
90 days ago
100.0 % uptime
Today
SPEI Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
OXXO Operational
90 days ago
100.0 % uptime
Today
Fiserv Mastercard Operational
90 days ago
100.0 % uptime
Today
Fiserv Visa Operational
90 days ago
100.0 % uptime
Today
BBVA (Bancomer) BANK REFERENCED Operational
90 days ago
100.0 % uptime
Today
Perú Payment Processing Operational
90 days ago
99.99 % uptime
Today
Niubiz (Visanet) Visa Operational
90 days ago
100.0 % uptime
Today
Niubiz (Visanet) Mastercard Operational
90 days ago
100.0 % uptime
Today
Izipay (Procesos MC) Mastercard Operational
90 days ago
100.0 % uptime
Today
Izipay (Procesos MC) Amex Operational
90 days ago
100.0 % uptime
Today
Izipay (Procesos MC) Visa Operational
90 days ago
100.0 % uptime
Today
Pago Efectivo Operational
90 days ago
100.0 % uptime
Today
YAPE Operational
90 days ago
99.91 % uptime
Today
Partners Operational
Perú Payment Processing Operational
Argentina Payment Processing Operational
3DS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

REDEBAN QR Scheduled Maintenance Jul 1, 2026 03:00-05:00 GMT-05:00

Dear customer,

The payment processing Network in COLOMBIA, REDEBAN QR, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 2 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Posted on Jun 24, 2026 - 17:17 GMT-05:00
Jun 25, 2026
REDEBAN QR Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 25, 03:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 02:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, REDEBAN QR, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration:1 Hour
Expected behaviour: Unavailability of service / degradation of service.

Sincerely,
PayU customer service.
Jun 24, 17:10 GMT-05:00
PAGO EFECTIVO Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 25, 02:30 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 01:30 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, PAGO EFECTIVO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 1 Hour
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jun 24, 17:15 GMT-05:00
Jun 24, 2026
MOVII Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 24, 11:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 09:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, MOVII, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 2 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jun 23, 16:17 GMT-05:00
CREDIBANCO Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 24, 01:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, CREDIBANCO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 3 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jun 12, 16:47 GMT-05:00
Jun 23, 2026
Degradation with Payment PSE in COLOMBIA
Resolved - Dear Customer,



The incident has been resolved, PSE in COUNTRY for the PayU platform in the last 287 minutes is operating.



Sincerely,
PayU customer service.
Jun 23, 16:22 GMT-05:00
Investigating - Dear Customer



Since the 10:20 GMT - 5 we are having problems with PSE in COLOMBIA for PayU platform, declined transactions increased with response codes like BANK_UNREACHABLE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Jun 23, 12:18 GMT-05:00
YAPE-PAGO EFECTIVO Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 23, 04:01 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 02:30 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in PERÚ, YAPE-PAGO EFECTIVO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 1 Hour 30 Minutes
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jun 17, 13:49 GMT-05:00
NIUBIZ-PAGOEFECTIVO-YAPE Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 23, 04:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 02:31 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in PERU, NIUBIZ-PAGOEFECTIVO-YAPE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 1 Hour 30 Minutes
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jun 11, 16:38 GMT-05:00
PAGO EFECTIVO Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 23, 02:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 01:30 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in PERU, PAGO EFECTIVO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 30 Minutes
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jun 22, 09:53 GMT-05:00
CREDIBANCO Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 23, 01:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, CREDIBANCO, has scheduled a maintenance on its platform that will affect our services on Payu, consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..


Duration: 3 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jun 12, 16:45 GMT-05:00
Jun 22, 2026
TRANSBANK Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 22, 06:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in CHILE, TRANSBANK, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 8 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jun 17, 09:32 GMT-05:00
PSE Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 22, 04:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 01:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 3 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jun 19, 13:50 GMT-05:00
Degradation with Payment REDEBAN COLOMBIA
Resolved - Dear customer, 

We are writing to notify you about The payment processing Network in COLOMBIA, REDEBAN had a service degradation, which occurred during the last few hours due to a security certificate update on their end.

Please find the event details below for your visibility and monitoring:

Affected: REDEBAN
Root Cause: Certificate update for the domain: www.txsprodrbm.com
Time Window: From June 21, 2026, at 23:59 to June 22, 2026, at 05:00 GTM -5

Impact: Service degradation during this timeframe, which may have caused intermittent timeouts, communication errors, or transaction declines through this specific channel.

Current Status
The scheduled maintenance window has now concluded. We are currently in a monitoring phase to ensure that the transaction flow with the new certificate has fully stabilized
Jun 22, 01:00 GMT-05:00
Jun 21, 2026
PSE Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 21, 22:10 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 22:01 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 10 Minutes
Expected Degradation of service.

Sincerely,
PayU customer service.
Jun 19, 13:45 GMT-05:00
Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
TRANSBANK Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 18, 06:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in CHILE, TRANSBANK, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 8 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jun 16, 17:22 GMT-05:00
Jun 17, 2026
PAGO EFECTIVO Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 17, 02:30 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 01:30 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in PERÚ, PAGO EFECTIVO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 1 Hour
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jun 16, 17:19 GMT-05:00
Jun 16, 2026
CREDIBANCO Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 16, 02:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 00:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, CREDIBANCO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..


Duration: 2 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jun 11, 11:09 GMT-05:00
Jun 15, 2026
PSE Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 15, 04:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 01:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 3 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jun 12, 11:58 GMT-05:00
Jun 14, 2026
PSE Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 14, 22:10 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 22:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 10 Minutes
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jun 12, 11:56 GMT-05:00
REDEBAN Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 14, 06:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 03:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, REDEBAN, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 3 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jun 9, 09:03 GMT-05:00
PSE Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 14, 05:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 21:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 8 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jun 9, 14:41 GMT-05:00
Jun 13, 2026
Jun 12, 2026
Degradation with Payment IZIPAY PERU
Resolved - Dear Customer,



The incident has been resolved, IZIPAY in PERU for the PayU platform in the last 890 minutes is operating.



Sincerely,
PayU customer service.
Jun 12, 08:47 GMT-05:00
Investigating - Dear Customer



Since 2:35 Hours GMT - 5 we are having problems with IZIPAY in PERU for PayU platform, declined transactions decrease with response codes like INTERNAL_PAYMENT_PROVIDER_ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Jun 11, 08:58 GMT-05:00
Jun 11, 2026
REDEBAN Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 11, 04:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 02:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, REDEBAN has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..


Duration: 2 Hours
Expected behaviour: Degradation of service.


Sincerely,
PayU customer service.
May 29, 16:48 GMT-05:00
CREDIBANCO Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 11, 00:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 21:00 GMT-05:00
Scheduled - Dear customer,

The payment processing Network in COLOMBIA, CREDIBANCO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..



Duration: 3 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jun 2, 10:48 GMT-05:00
← Incident History Powered by Atlassian Statuspage