PayU
All Systems Operational
Uptime over the past 90 days. View historical uptime.
PayU ? Operational
PayU Secure ? Operational
PayU Payments API ? Operational
PayU Reports API ? Operational
PayU Web Checkout ? Operational
PayU Web Service Cash Payments ? Operational
PayU Gateway ? Operational
PayU - SANDBOX ? Operational
SANDBOX Merchant Panel ? Operational
SANDBOX Payments API ? Operational
SANDBOX Web Checkout ? Operational
Payu Merchant Panel Operational
Payu Merchant Panel ? Operational
Sales Report Disputes Operational
Financial balance Operational
Withholding certificate Operational
Collection Transfers (customized) Operational
Get paid with Payu Operational
Access (login) Operational
General Reporting Operational
Argentina Payment Processing Operational
90 days ago
99.97 % uptime
Today
Fiserv (First Data) Mastercard Operational
90 days ago
100.0 % uptime
Today
Fiserv (First Data) Cabal Operational
90 days ago
100.0 % uptime
Today
Fiserv (First Data) Visa Operational
90 days ago
100.0 % uptime
Today
NPS Visa Operational
90 days ago
100.0 % uptime
Today
NPS Mastercard Operational
90 days ago
100.0 % uptime
Today
NPS Cabal Operational
90 days ago
100.0 % uptime
Today
Rapipago Operational
90 days ago
100.0 % uptime
Today
Pago Facil Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Prisma Mastercard Operational
90 days ago
99.91 % uptime
Today
Prisma Naranja Operational
90 days ago
99.91 % uptime
Today
Prisma Visa Operational
90 days ago
99.91 % uptime
Today
Brasil Payment Processing Operational
90 days ago
100.0 % uptime
Today
Brasil Payment Processing ? Operational
Itau Boleto bancario Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Visa Operational
90 days ago
100.0 % uptime
Today
Rede (Redecard) Mastercard Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Cielo Visa Operational
90 days ago
100.0 % uptime
Today
Cielo Mastercard Operational
90 days ago
100.0 % uptime
Today
Chile Payment Processing Operational
90 days ago
100.0 % uptime
Today
Chile Payment Processing ? Operational
Transbank Crédito Visa Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Amex Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Mastercard Operational
90 days ago
100.0 % uptime
Today
Transbank Crédito Diners Operational
90 days ago
100.0 % uptime
Today
Transbank Debito (Red Compra) Operational
90 days ago
100.0 % uptime
Today
Klap (Multicaja) Operational
90 days ago
100.0 % uptime
Today
Colombia Payment Processing Operational
90 days ago
99.95 % uptime
Today
Colombia Payment Processing ? Operational
ACH-PSE Operational
90 days ago
99.76 % uptime
Today
Credibanco Visa Operational
90 days ago
99.94 % uptime
Today
Credibanco Mastercard Operational
90 days ago
99.94 % uptime
Today
Redeban Visa Operational
90 days ago
99.83 % uptime
Today
Redeban Mastercard Operational
90 days ago
99.97 % uptime
Today
Redeban Amex Operational
90 days ago
100.0 % uptime
Today
Redeban Diners Operational
90 days ago
100.0 % uptime
Today
Davivienda Mastercard Operational
90 days ago
100.0 % uptime
Today
Davivienda Visa Operational
90 days ago
100.0 % uptime
Today
SuRed-Baloto Operational
90 days ago
100.0 % uptime
Today
Efecty Operational
90 days ago
100.0 % uptime
Today
México Payment Processing Operational
90 days ago
100.0 % uptime
Today
México Payment Processing ? Operational
BBVA (Bancomer) Mastercard Operational
90 days ago
100.0 % uptime
Today
BBVA (Bancomer) Visa Operational
90 days ago
100.0 % uptime
Today
Banorte Mastercard Operational
90 days ago
100.0 % uptime
Today
Banorte Visa Operational
90 days ago
100.0 % uptime
Today
SPEI Operational
90 days ago
100.0 % uptime
Today
Amex Operational
90 days ago
100.0 % uptime
Today
Perú Payment Processing Operational
90 days ago
99.94 % uptime
Today
Niubiz (Visanet) Visa Operational
90 days ago
99.82 % uptime
Today
Niubiz (Visanet) Mastercard Operational
90 days ago
99.81 % uptime
Today
Izipay (Procesos MC) Mastercard Operational
90 days ago
100.0 % uptime
Today
Izipay (Procesos MC) Amex Operational
90 days ago
100.0 % uptime
Today
Izipay (Procesos MC) Visa Operational
90 days ago
100.0 % uptime
Today
Pago Efectivo Operational
90 days ago
100.0 % uptime
Today
Partners Operational
Perú Payment Processing ? Operational
Argentina Payment Processing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
REDEBAN Scheduled Maintenance Nov 10, 23:50 - Nov 11, 05:10 -05
Dear customer,

The payment processing Network in COLOMBIA, REDEBAN, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance.


Duration: 5 hours 50 minutes
Expected behavior: Degradation of service.

Sincerely,
PayU customer service.
Posted on Oct 26, 17:49 GMT-05:00
Past Incidents
Oct 28, 2021

No incidents reported today.

Oct 27, 2021
PAYU Platform scheduled preventive maintenance
Completed - The scheduled maintenance has been completed.
Oct 27, 00:20 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 00:00 GMT-05:00
Scheduled - Dear Customer

As part of the continuous improvement process of our platform, we will carry out a maintenance window with the following characteristics:

Duration: 20 Minutes
Expected behavior: Normality on the platform, there will be no unavailability

Sincerely,
PayU customer service.
Oct 26, 17:58 GMT-05:00
Oct 26, 2021
Degradation with Payment PRISMA AR Argentina
Resolved - Dear Customer,



Since 22:20 GMT-5 the problem has been solved, Visa AR in Argentina for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Oct 26, 23:47 GMT-05:00
Investigating - Dear Customer
Since 01:18 GMT -5 we are experiencing problems with Visa AR in Argentina for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.

Sincerely,
PayU customer service
Oct 26, 06:56 GMT-05:00
Degradation with Payment PSE Colombia
Resolved - Dear Customer,

Since 09:35 GMT the incident has been resolved, PSE in Colombia for the PayU platform is operating with high transactional approval.

Sincerely,
PayU customer service.
Oct 26, 10:02 GMT-05:00
Investigating - we are experiencing problems with PSE in Colombia for the PayU platform with delay in the confirmation of transactions. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.
Oct 26, 08:56 GMT-05:00
Degradation with Payment PSE Colombia
Resolved - Dear Customer,



Since 03:35 GMT the incident has been resolved, PSE in Colombia for the PayU platform is operating with high transactional approval.



Sincerely,
PayU customer service.
Oct 26, 04:05 GMT-05:00
Investigating - Dear Customer



Since 00:40 GMT we are experiencing problems with PSE in Colombia for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.



A SMALL subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service
Oct 26, 01:32 GMT-05:00
Incident with CHECKOUT and PAYMENTS API - PAYU
Resolved - Dear Customer,



Since 02:40 GMT the incident has been resolved, CHECKOUT and PAYMETNS API for the PayU platform is operating with high transactional approval.



Sincerely,
PayU customer service.
Oct 26, 03:24 GMT-05:00
Identified - Dear Customer,

The problem has been identified, our Support Team is working on a solution.


Sincerely,
PayU customer service.
Oct 26, 03:04 GMT-05:00
Investigating - Dear Customer



Since 01:37 GMT we are experiencing problems with the CHECKOUT and PAYMETNS API platform .


We are working together with our Support Team to obtain a prompt solution. Customers using the CHECKOUT and PAYMENTS API service may be experiencing transactional issues, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Oct 26, 01:47 GMT-05:00
Oct 25, 2021
Incident with Payment PSE Colombia
Resolved - Dear Customer,



Since 23:17 the incident has been resolved, PSE in Colombia for the PayU platform is operating.



Sincerely,
PayU customer service.
Oct 25, 23:32 GMT-05:00
Investigating - Dear Customer



Since 22:35 GMT we are experiencing problems with PSE in Colombia for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.



A SMALL subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service
Oct 25, 22:45 GMT-05:00
Incident with CHECKOUT and PAYMENTS API -PAYU
Resolved - Dear Customer,

Since 10:08 GMT-5 HRS the incident has been resolved, CHECKOUT and PAYMETNS API for the PayU platform is operating with high transactional approval.

Sincerely,
PayU customer service.
Oct 25, 10:28 GMT-05:00
Investigating - Dear Customer

Since 09:49 GMT-5 we are experiencing problems with the CHECKOUT and PAYMETNS API platform

We are working together with our Support Team to obtain a prompt solution. Customers using the CHECKOUT and PAYMENTS API service may be experiencing transactional issues, we apologize for any inconvenience this may be causing.

Sincerely,
PayU customer service.
Oct 25, 10:07 GMT-05:00
DB PayU Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 25, 01:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 00:04 GMT-05:00
Scheduled - Dear Customer



As part of the continuous improvement process of our platform, we will carry out a maintenance window in our DB with the following characteristics:


Duration: 1 hour
Expected behavior: Unavailability of service. (no transactions can be made)

Sincerely,
PayU customer service.
Oct 25, 00:00 GMT-05:00
Oct 24, 2021
Degradation with Payment CHECKOUT
Resolved - Dear Customer,


Since 22:52 the incident has been resolved, CHECKOUT for the PAYU platform is operating with high transactional approval.

Sincerely,
PayU customer service.
Oct 24, 22:57 GMT-05:00
Investigating - Dear Customer



Since 22:30 GMT we are experiencing problems with CHECKOUT for the PayU platform, however, we do not present transactional crash. We are working with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing an increase in the rate of transactions, we apologize for any inconvenience this may be causing.



Sincerely,

PayU customer service.
Oct 24, 22:43 GMT-05:00
intermittence with Payment Network NIUBIZ - PERÚ
Resolved - Dear Customer,

We are experiencing intermittence with the payment network NIUBIZ in PERÚ for PayU Platform for about 10 minutes. Since 11:39 GMT-5 the incident has been resolved, the payment network processes without problems

Sincerely
Customer Service PayU.
Oct 24, 11:39 GMT-05:00
Degradation with Payment ACH-PSE COLOMBIA
Resolved - Dear Customer,



Since the 02:05 the problem has been solved, ACH-PSE in Colombia for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Oct 24, 02:39 GMT-05:00
Identified - Dear Customer,

The problem has been identified, the network is undergoing maintenance that will end at 02:30 GMT - 5

Sincerely,
PayU customer service.
Oct 24, 00:24 GMT-05:00
Investigating - Dear Customer



Since 00:02 GMT - 5 we are having problems with ACH-PSE in Colombia for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



Sincerely,
PayU customer service.
Oct 24, 00:21 GMT-05:00
Oct 23, 2021

No incidents reported.

Oct 22, 2021

No incidents reported.

Oct 21, 2021
Degradation with with Payment Network TRANSBANK-V2 - CHILE
Resolved - Dear Customer,


Since 17:29 HRS GMT-5 the incident has been resolved, Transbank- V2 in CHILE for the PAYU platform is operating with high transactional approval.

Sincerely,
PayU customer service.
Oct 21, 17:47 GMT-05:00
Investigating - Dear Customer

Since 16:15 GMT - 5 we are experiencing problems with Transbank- v2 in CHILE for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.

Sincerely,
PayU customer service
Oct 21, 16:15 GMT-05:00
Oct 20, 2021
Degradation with Payment SECURE SANDBOX
Resolved - Dear Customer,



Since 09:57 the incident has been resolved, Secure in SANDBOX for the PayU platform is operating.

Sincerely,
PayU customer service.
Oct 20, 21:57 GMT-05:00
Investigating - Dear Customer,



Since 21:31 GMT - 5 we are experiencing problems with our Secure in SANDBOX for the PayU platform, a subset of our clients may be experiencing problems.



We are working together with the Support Team to get a quick solution. We apologize for any inconvenience this may be causing.

Sincerely,
PayU customer service
Oct 20, 21:54 GMT-05:00
PAYU platform Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 01:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 00:03 GMT-05:00
Scheduled - Dear Customer



As part of the continuous improvement process of our platform, we will carry out a maintenance window with the following characteristics:


Duration: 1 hour
Expected behavior: Unavailability of service.

Sincerely,
PayU customer service.
Oct 15, 13:12 GMT-05:00