PayU Latam Status Status

Completed - The scheduled maintenance has been completed.
Jul 12, 05:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 21:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 8 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 2, 09:30 GMT-05:00

Jul 11, 2026

Completed - The scheduled maintenance has been completed.
Jul 11, 03:30 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 02:30 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in PERU, PAGO EFECTIVO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 1 Hour
Expected behaviour: Unavailability of service / degradation of service.

Sincerely,
PayU customer service.
Jul 10, 13:36 GMT-05:00

Jul 10, 2026

Completed - The scheduled maintenance has been completed.
Jul 10, 04:30 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 03:30 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in PERU, PAGO EFECTIVO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 1 Hour
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 9, 15:42 GMT-05:00

Jul 9, 2026

TRANSBANK Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 9, 05:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 22:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in CHILE, TRANSBANK, has scheduled a maintenance on its platform that will affect our services on Payu, consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 7 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 7, 17:39 GMT-05:00

REDEBAN Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 9, 03:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 02:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, REDEBAN, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 1 Hour
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 1, 15:10 GMT-05:00

Completed - The scheduled maintenance has been completed.
Jul 9, 02:30 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 01:30 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in PERÚ, PAGO EFECTIVO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 1 Hour
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 8, 14:31 GMT-05:00

Jul 8, 2026

Completed - The scheduled maintenance has been completed.
Jul 8, 12:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 09:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, MOVII, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 3 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 6, 15:21 GMT-05:00

Completed - The scheduled maintenance has been completed.
Jul 8, 06:30 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 03:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, MOVII, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 3 hours 30 Minutes
Expected behaviour: Unavailability of service / degradation of service.

Sincerely,
PayU customer service.
Jul 6, 15:19 GMT-05:00

TRANSBANK Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 8, 05:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 22:00 GMT-05:00

REDEBAN QR Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 8, 03:30 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 03:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, REDEBAN QR, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 30 Minutes
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 7, 18:02 GMT-05:00

Jul 7, 2026

Completed - The scheduled maintenance has been completed.
Jul 7, 11:30 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 08:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, MOVII, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 3 Hours 30 Minutes
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 1, 09:37 GMT-05:00

Completed - The scheduled maintenance has been completed.
Jul 7, 04:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 03:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, MOVII, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 1 Hour
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 1, 09:35 GMT-05:00

PAYU platform Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 7, 02:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 00:00 GMT-05:00

Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 6, 14:10 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 23:45 GMT-05:00

Scheduled - Dear Customer

As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:

Duration: 2 Hours
Affectation Time: 1 Hour
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 6, 12:07 GMT-05:00

Jul 6, 2026

SANDBOX PAYU platform Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 6, 22:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 20:00 GMT-05:00

REDEBAN QR Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 6, 05:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 00:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, REDEBAN QR, has scheduled a maintenance on its platform that will affect our services on Payu, consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 5 Hours
Expected behaviour: Unavailability of service / degradation of service.

Sincerely,
PayU customer service.
Jul 1, 15:22 GMT-05:00

Jul 5, 2026

Completed - The scheduled maintenance has been completed.
Jul 5, 22:10 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 22:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 10 Minutes
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 3, 09:59 GMT-05:00

Completed - The scheduled maintenance has been completed.
Jul 5, 04:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 01:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 3 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 3, 10:02 GMT-05:00

Completed - The scheduled maintenance has been completed.
Jul 5, 02:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 21:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 5 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 1, 11:45 GMT-05:00

Jul 4, 2026

Completed - The scheduled maintenance has been completed.
Jul 4, 02:30 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 01:30 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in PERU, PAGO EFECTIVO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 1 Hour
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 3, 09:56 GMT-05:00

Jul 3, 2026

Efecty payment method Unscheduled Maintenance PAYU

Completed - The scheduled maintenance has been completed.
Jul 3, 18:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 11:00 GMT-05:00

Scheduled - Dear Customer

As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:

The payment network Efecty has an emergency maintenance.

Duration: 6 Hours
Expected behaviour: Unavailability of payment method.

Sincerely,
PayU customer service.
Jul 3, 10:58 GMT-05:00

Completed - The scheduled maintenance has been completed.
Jul 3, 11:01 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 09:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, MOVII, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 2 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 3, 08:56 GMT-05:00

Completed - The scheduled maintenance has been completed.
Jul 3, 02:30 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 01:30 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in PERU, PAGO EFECTIVO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 1 Hour
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 2, 09:32 GMT-05:00

Jul 2, 2026

Completed - The scheduled maintenance has been completed.
Jul 2, 11:30 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 08:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, MOVII, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 3 Hours 30 Minutes
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 1, 09:34 GMT-05:00

Completed - The scheduled maintenance has been completed.
Jul 2, 04:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 03:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, MOVII, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 1 Hour
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 1, 09:31 GMT-05:00

Completed - The scheduled maintenance has been completed.
Jul 2, 03:30 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 02:30 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in PERU, PAGO EFECTIVO, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 1 Hour
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jul 1, 16:26 GMT-05:00

Jul 1, 2026

REDEBAN QR Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 1, 05:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 03:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, REDEBAN QR, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 2 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jun 24, 17:17 GMT-05:00

Jun 30, 2026

Degradation with Payment MOVII in COLOMBIA

Resolved - Dear Customer,

Since 10:00 GMT - 5 the incident has been resolved, MOVII in COLOMBIA for the PAYU platform is operational and functional.

Sincerely,
PayU customer service.
Jun 30, 10:25 GMT-05:00

Investigating - Dear Customer

Since 09:32 GMT - 5 we are having problems with MOVII in COLOMBIA for PayU platform, declined transactions increased with response codes like INTERNAL_PAYMENT_PROVIDER_ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely,
PayU customer service.
Jun 30, 09:58 GMT-05:00

Jun 29, 2026

Completed - The scheduled maintenance has been completed.
Jun 29, 04:00 GMT-05:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 01:00 GMT-05:00

Scheduled - Dear customer,

The payment processing Network in COLOMBIA, PSE, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..

Duration: 3 Hours
Expected behaviour: Degradation of service.

Sincerely,
PayU customer service.
Jun 26, 09:13 GMT-05:00

Jun 28, 2026