Since 02:06 GMT - we are having problems with AMEX in Argentina for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION and INACTIVE_PAYMENT_PROVIDER, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Nov 11, 2025 - 08:58 GMT-05:00
PayU
?
Operational
90 days ago
99.97
% uptime
Today
PayU Secure
?
Operational
90 days ago
100.0
% uptime
Today
PayU Payments API
?
Operational
90 days ago
100.0
% uptime
Today
PayU Reports API
?
Operational
90 days ago
100.0
% uptime
Today
PayU Web Checkout
?
Operational
90 days ago
99.87
% uptime
Today
PayU Web Service Cash Payments
?
Operational
90 days ago
100.0
% uptime
Today
PayU Gateway
?
Operational
90 days ago
100.0
% uptime
Today
PayU - Notifications Service
Operational
90 days ago
99.94
% uptime
Today
PayU - SANDBOX
?
Operational
90 days ago
100.0
% uptime
Today
SANDBOX Merchant Panel
?
Operational
90 days ago
100.0
% uptime
Today
SANDBOX Payments API
?
Operational
SANDBOX Web Checkout
?
Operational
Payu Merchant Panel
Operational
Payu Merchant Panel
?
Operational
Sales Report Disputes
Operational
Financial balance
Operational
Withholding certificate
Operational
Collection Transfers (customized)
Operational
Get paid with Payu
Operational
Access (login)
Operational
General Reporting
Operational
Argentina Payment Processing
Degraded Performance
90 days ago
99.98
% uptime
Today
Fiserv (First Data) Mastercard
Operational
90 days ago
99.99
% uptime
Today
Fiserv (First Data) Cabal
Operational
90 days ago
99.99
% uptime
Today
Fiserv (First Data) Visa
Operational
90 days ago
99.99
% uptime
Today
NPS Visa
Operational
90 days ago
100.0
% uptime
Today
NPS Mastercard
Operational
90 days ago
100.0
% uptime
Today
NPS Cabal
Operational
90 days ago
100.0
% uptime
Today
Rapipago
Operational
90 days ago
100.0
% uptime
Today
Pago Facil
Operational
90 days ago
100.0
% uptime
Today
Amex
Degraded Performance
90 days ago
100.0
% uptime
Today
Prisma Mastercard
Operational
90 days ago
99.96
% uptime
Today
Prisma Naranja
Operational
90 days ago
99.96
% uptime
Today
Prisma Visa
Operational
90 days ago
99.96
% uptime
Today
Brasil Payment Processing
Operational
90 days ago
99.99
% uptime
Today
Brasil Payment Processing
?
Operational
Itau Boleto bancario
Operational
90 days ago
100.0
% uptime
Today
Rede (Redecard) Visa
Operational
90 days ago
100.0
% uptime
Today
Rede (Redecard) Mastercard
Operational
90 days ago
99.98
% uptime
Today
Amex
Operational
90 days ago
100.0
% uptime
Today
Cielo Visa
Operational
90 days ago
100.0
% uptime
Today
Cielo Mastercard
Operational
90 days ago
100.0
% uptime
Today
PIX
Operational
90 days ago
100.0
% uptime
Today
Chile Payment Processing
Operational
90 days ago
100.0
% uptime
Today
Chile Payment Processing
?
Operational
Transbank Crédito Visa
Operational
90 days ago
100.0
% uptime
Today
Transbank Crédito Amex
Operational
90 days ago
100.0
% uptime
Today
Transbank Crédito Mastercard
Operational
90 days ago
100.0
% uptime
Today
Transbank Crédito Diners
Operational
90 days ago
100.0
% uptime
Today
Transbank Debito (Red Compra)
Operational
90 days ago
100.0
% uptime
Today
Klap (Multicaja)
Operational
90 days ago
100.0
% uptime
Today
Colombia Payment Processing
Operational
90 days ago
99.94
% uptime
Today
Colombia Payment Processing
?
Operational
ACH-PSE
Operational
90 days ago
99.55
% uptime
Today
Credibanco Visa
Operational
90 days ago
99.99
% uptime
Today
Credibanco Mastercard
Operational
90 days ago
99.99
% uptime
Today
Redeban Visa
Operational
90 days ago
100.0
% uptime
Today
Redeban Mastercard
Operational
90 days ago
100.0
% uptime
Today
Redeban Amex
Operational
90 days ago
100.0
% uptime
Today
Redeban Diners
Operational
90 days ago
100.0
% uptime
Today
Davivienda Mastercard
Operational
90 days ago
100.0
% uptime
Today
Davivienda Visa
Operational
90 days ago
100.0
% uptime
Today
SuRed
Operational
90 days ago
100.0
% uptime
Today
Efecty
Operational
90 days ago
100.0
% uptime
Today
Movii Visa
Operational
90 days ago
100.0
% uptime
Today
Movii Mastercard
Operational
90 days ago
100.0
% uptime
Today
PSE AVANZA
Operational
90 days ago
99.94
% uptime
Today
Nequi
Operational
90 days ago
100.0
% uptime
Today
Bancolombia Bank
?
Operational
90 days ago
98.8
% uptime
Today
Nequi
Operational
90 days ago
99.51
% uptime
Today
Costa Rica Payment Processing
Operational
90 days ago
100.0
% uptime
Today
NPS VISA
Operational
90 days ago
100.0
% uptime
Today
NPS Mastercard
Operational
90 days ago
100.0
% uptime
Today
El Salvador Payment Processing
Operational
90 days ago
100.0
% uptime
Today
NPS VISA
Operational
90 days ago
100.0
% uptime
Today
Guatemala Payment Processing
Operational
90 days ago
100.0
% uptime
Today
NPS VISA
Operational
90 days ago
100.0
% uptime
Today
Honduras Payment Processing
Operational
90 days ago
100.0
% uptime
Today
NPS VISA
Operational
90 days ago
100.0
% uptime
Today
México Payment Processing
Operational
90 days ago
99.99
% uptime
Today
México Payment Processing
?
Operational
BBVA (Bancomer) Mastercard
Operational
90 days ago
100.0
% uptime
Today
BBVA (Bancomer) Visa
Operational
90 days ago
100.0
% uptime
Today
Banorte Mastercard
Operational
90 days ago
100.0
% uptime
Today
Banorte Visa
Operational
90 days ago
100.0
% uptime
Today
SPEI
Operational
90 days ago
100.0
% uptime
Today
Amex
Operational
90 days ago
100.0
% uptime
Today
OXXO
Operational
90 days ago
100.0
% uptime
Today
Fiserv Mastercard
Operational
90 days ago
99.96
% uptime
Today
Fiserv Visa
Operational
90 days ago
99.96
% uptime
Today
Perú Payment Processing
Operational
90 days ago
99.99
% uptime
Today
Niubiz (Visanet) Visa
Operational
90 days ago
100.0
% uptime
Today
Niubiz (Visanet) Mastercard
Operational
90 days ago
100.0
% uptime
Today
Izipay (Procesos MC) Mastercard
Operational
90 days ago
99.98
% uptime
Today
Izipay (Procesos MC) Amex
Operational
90 days ago
99.98
% uptime
Today
Izipay (Procesos MC) Visa
Operational
90 days ago
99.98
% uptime
Today
Pago Efectivo
Operational
90 days ago
100.0
% uptime
Today
Partners
Operational
Perú Payment Processing
?
Operational
Argentina Payment Processing
?
Operational
3DS
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
The payment processing Network in ARGENTINA AND MEXICO, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 Hours Expected behaviour: Degradation of service.
Sincerely, PayU customer service. Posted on
Nov 01, 2025 - 11:03 GMT-05:00
The payment processing Network in ARGENTINA AND MEXICO, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 Hours Expected behaviour: Degradation of service.
Sincerely, PayU customer service. Posted on
Nov 01, 2025 - 11:01 GMT-05:00
Since 16:20 GMT - 5 the problem has been solved, PRISMA in ARGENTINA for the PAYU GPO Latam platform is operating normally.
Network´s Stability is confirmed from their end and transaction normality is evidenced.
Sincerely, PayU customer service.
Nov 11, 16:29 GMT-05:00
Investigating -
Dear Customer
Since 16:00 GMT - 5 we are having problems with PRISMA in ARGENTINA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Nov 11, 16:15 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Nov 11, 05:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 22:00 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in ARGENTINA AND MEXICO, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 Hours Expected behaviour: Degradation of service.
Sincerely, PayU customer service.
Nov 1, 11:02 GMT-05:00
Since 18:50 GMT-5. the problem has been solved, AMEX in ARGENTINA for the PAYU GPO Latam platform is operating normally.
Network´s Stability is confirmed from their end and transaction normality is evidenced.
Sincerely, PayU customer service.
Nov 10, 18:55 GMT-05:00
Investigating -
Dear Customer
Since 14:10 GMT - 5 we are having problems with AMEX in ARGENTINA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Nov 10, 14:27 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Nov 10, 05:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 22:00 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in ARGENTINA AND MEXICO, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 Hours Expected behaviour: Degradation of service.
Sincerely, PayU customer service.
Nov 1, 10:59 GMT-05:00
Since 14:07hs. the problem has been solved, FISERV in Mexico for the PAYU GPO Latam platform is operating normally.
Network´s Stability is confirmed from their end and transaction normality is evidenced.
Sincerely, PayU customer service.
Nov 8, 15:09 GMT-05:00
Investigating -
Dear Customer
Since 13:30 GMT -5 we are having problems with FISERV in Mexico for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Nov 8, 14:03 GMT-05:00
Since 16:54 hs. the problem has been solved,PRISMA in Argentina for the PAYU GPO Latam platform is operating normally.
Network´s Stability is confirmed from their end and transaction normality is evidenced.
Sincerely, PayU customer service.
Nov 6, 20:33 GMT-05:00
Investigating -
Dear Customer
Since 16:36 GMT - we are having problems with PRISMA in Argentina for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION and INACTIVE_PAYMENT_PROVIDER, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A BIG subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Nov 6, 17:03 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Nov 6, 05:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 22:00 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in ARGENTINA AND MEXICO, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 Hours Expected behaviour: Degradation of service.
Sincerely, PayU customer service.
Nov 1, 11:05 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Nov 5, 05:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 22:00 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in ARGENTINA AND MEXICO, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 Hours Expected behaviour: Degradation of service.
Sincerely, PayU customer service.
Nov 1, 11:05 GMT-05:00
Since 00:26 GMT - 5. the problem has been solved, PRISMA in ARGENTINA for the PAYU GPO Latam platform is operating normally.
Network´s Stability is confirmed from their end and transaction normality is evidenced.
Sincerely, PayU customer service.
Nov 5, 00:32 GMT-05:00
Investigating -
Dear Customer
Since 00:00 GMT - 5 we are having problems with PRISMA in ARGENTINA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Nov 5, 00:16 GMT-05:00
Since 13:04 GMT-5. the problem has been solved, ACH-PSE AVANZA in COLOMBIA for the PAYU GPO Latam platform is operating normally.
Sincerely, PayU customer service.
Oct 31, 13:06 GMT-05:00
Investigating -
Dear Customer
Since 12:00 GMT - 5 we are having problems with ACH-PSE AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Oct 31, 12:21 GMT-05:00
Since 18:33 hs. GMT - 5 the problem has been solved,MOVII in COLOMBIA for the PAYU GPO Latam platform is operating normally.
Network´s Stability is confirmed from their end and transaction normality is evidenced.
Sincerely, PayU customer service.
Oct 30, 21:29 GMT-05:00
Investigating -
Dear Customer
Since 06:10 GMT - 5 we are having problems with MOVII in COLOMBIA for PayU platform, declined transactions increased with response codes like PENDING_TRANSACTION_CONFIRMATION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service.
Oct 30, 18:35 GMT-05:00
Since 17:20 hs. GMT - 5 the problem has been solved,PROCESOS MC in PERU for the PAYU GPO Latam platform is operating normally.
Network´s Stability is confirmed from their end and transaction normality is evidenced.
Sincerely, PayU customer service.
Oct 30, 21:27 GMT-05:00
Investigating -
Dear Customer
Since 18:20 GMT - 5 we are experiencing problems with PROCESOS MC in PERU for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.
A SMALL subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.
Sincerely, PayU customer service
Oct 30, 19:05 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Oct 29, 15:37 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 14:37 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in ARGENTINA AND MEXICO, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 Hours Expected behaviour: Degradation of service.
Sincerely, PayU customer service.
Oct 15, 14:38 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Oct 29, 05:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 22:00 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in ARGENTINA AND MEXICO, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 Hours Expected behaviour: Degradation of service.
Sincerely, PayU customer service.
Oct 15, 14:28 GMT-05:00
Since 09:02 GMT -5 . the problem has been solved, ACH-PSE in COLOMBIA for the PAYU GPO Latam platform is operating normally.
Network´s Stability is confirmed from their end and transaction normality is evidenced.
Sincerely, PayU customer service.
Estimado Cliente
Desde las 09:02 GMT -5, el problema se ha solucionado. El sistema ACH-PSE en COLOMBIA para la plataforma PAYU GPO Latam funciona con normalidad.
Se confirma la estabilidad de la red y se evidencia la normalidad de las transacciones.
Cordialmente, Servicio al cliente PayU
Oct 28, 09:21 GMT-05:00
Investigating -
Dear Customer
Since 08:10 GMT -5 we are experiencing problems with the payment network PSE-AVANZA in COLOMBIA for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution.
Sincerely, Customer Service PayU.
Estimado Cliente
Desde las 08:10 GMT-5 estamos teniendo problemas con el medio de pago PSE-AVANZA en COLOMBIA para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente.
Cordialmente, Servicio al cliente PayU
Oct 28, 08:47 GMT-05:00
Completed -
The scheduled maintenance has been completed.
Oct 28, 05:00 GMT-05:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 22:00 GMT-05:00
Scheduled -
Dear customer,
The payment processing Network in ARGENTINA AND MEXICO, AMEX, has scheduled a maintenance on its platform that will affect our services on Payu , consequently, transactions made with this means of payment during that period of time will be rejected. any related incidents after maintenance will be opportunity reported..
Duration: 7 Hours Expected behaviour: Degradation of service.
Sincerely, PayU customer service.
Oct 15, 14:23 GMT-05:00