Incident with Payment BRE-B REDEBAN in COLOMBIA

Incident Report for PayU Latam Status

Resolved

Dear Customer,



The incident has been resolved, BRE-B REDEBAN in COLOMBIA for the PayU platform in the last 50 minutes is operating.



Sincerely,
PayU customer service.
Posted May 04, 2026 - 05:54 GMT-05:00

Investigating

Dear Customer



Since 00:00 GMT - 5 we are experiencing problems with BRE-B REDEBAN in COLOMBIA for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.



A SMALL subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service
Posted May 04, 2026 - 00:20 GMT-05:00
This incident affected: Colombia Payment Processing (BRE-B REDEBAN).
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