Dear Customer, Since the 03:37 GMT-5 the problem has been solved, Bancomer in México for the PAYU platform is operating
Stability on the part of the network is confirmed and normality in transactionality is evidenced.
Sincerely, PayU customer service.
Posted Jan 06, 2022 - 04:49 GMT-05:00
Since 03:00 GMT-5 we are having problems with Bancomer in México for PayU platform, transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.