Degradation with Payment ACH - PSE in COLOMBIA
Incident Report for PayU Latam Status
Dear Customer,

Since the 01:41 GMT - 5 the problem has been solved, ACH-PSE in COLOMBIA for the PAYU platform is operating

Stability on the part of the network is confirmed and normality in transactionality is evidenced.

PayU customer service.
Posted Mar 28, 2024 - 01:47 GMT-05:00
Dear Customer

Since 01:05 GMT - 5 we are having problems with ACH-PSE in COLOMBIA for PayU platform, declined transactions increased with response codes like INTERNAL_PAYMENT_PROVIDER_ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

PayU customer service.
Posted Mar 28, 2024 - 01:14 GMT-05:00
This incident affected: Colombia Payment Processing (ACH-PSE).