Degradation with Payment DAVIVIENDA COLOMBIA
Incident Report for PayU Latam Status
Dear Customer,

The problem has been solved, DAVIVIENDA in Colombia for the PAYU platform is operating

Stability on the part of the network is confirmed and normality in transactionality is evidenced.

PayU customer service.
Posted Jan 22, 2023 - 12:29 GMT-05:00
Dear Customer

We are having problems with DAVIVIENDA in COLOMBIA for PayU platform, declined transactions increased with response codes like FIX NOT REQUIRED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

PayU customer service.
Posted Jan 22, 2023 - 12:03 GMT-05:00
This incident affected: Colombia Payment Processing (Davivienda Mastercard, Davivienda Visa).