The incident has been resolved, the PAYU Platform processes normally.
Sincerely, Customer Service PayU.
Estimado Cliente
El incidente ha sido resuelto, la Plataforma de PAYU procesa con normalidad.
Cordialmente, Servicio al cliente PayU
Posted May 20, 2021 - 15:11 GMT-05:00
Update
We are continuing to investigate this issue.
Posted May 20, 2021 - 12:40 GMT-05:00
Update
We are continuing to investigate this issue.
Posted May 20, 2021 - 10:42 GMT-05:00
Update
We are continuing to investigate this issue.
Posted May 20, 2021 - 10:10 GMT-05:00
Update
We are continuing to investigate this issue.
Posted May 20, 2021 - 09:59 GMT-05:00
Update
We are continuing to investigate this issue.
Posted May 20, 2021 - 09:26 GMT-05:00
Update
We are continuing to investigate this issue.
Posted May 20, 2021 - 08:08 GMT-05:00
Investigating
Dear Customer
Since 03:11 GMT -5 we are experiencing problems with our PayU Web Checkout Platform. We are working on the issue with our Incident's Team in order to get a sooner solution for it. A SMALL subset of our customers is experiencing erroneus transactions, we apologize for any inconvenience this may be cause to you.
Sincerely Customer Service PayU.
Estimado Cliente
Desde las 03:11 GMT -5 estamos presentando problemas con la plataforma Web Checkout de PayU. Estamos trabajando junto con la nuestro Equipo de Incidentes para obtener una solución rápida. Un subconjunto de nuestros clientes pueden estar experimentando transacciones erróneas, nos disculpamos por cualquier inconveniente que esto pueda estar causando.
Posted May 20, 2021 - 07:06 GMT-05:00
This incident affected: PayU (PayU Payments API, PayU Web Checkout).