Since 21:16 GMT-5 the incident has been resolved, the payment network processes without problems
Sincerely, Customer Service PayU.
Estimado Cliente
Desde las 21:16 GMT-5 se ha solucionado el incidente, la red de pago procesa con normalidad
Cordialmente, Servicio al cliente PayU
Posted Aug 28, 2021 - 21:56 GMT-05:00
Investigating
Dear Customer,
Since 20:28 GMT-5 we are experiencing problems with the payment network Credibanco-VISA in COLOMBIA for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution.
Sincerely, Customer Service PayU.
Estimado cliente,
Desde las 20:28 GMT-5 estamos teniendo problemas con el medio de pago Credibanco-VISA en COLOMBIA para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente.
Cordialmente, Servicio al cliente PayU
Posted Aug 28, 2021 - 20:44 GMT-05:00
This incident affected: Colombia Payment Processing (Colombia Payment Processing).