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We have a certificate change!

Dear customer,

Next April 20th at 23:30 COT we will update our SSL/TLS certificate for api.payulatam.com service. This will impact API integration only.

If you are integrated via web checkout/web gateway, shopify, woocomerce, you will not be impacted and you are not required to take any action. If you are integrated via API and you will be impacted, our team will proactively contact you and share the new certificate to be installed.

We would like to suggest considering the implementation of automated certificate renewal. As part of upcoming changes, certificates will need to be updated every 200 days, and automating this process could help ensure continuity

If you have any question regarding this update, contact our team on netsec.latam@rapyd.net

PAYU Platform Incident

Incident Report for PayU Latam Status

Resolved

Dear Customer,

Since 09:25 GMT - 5 the incident has been resolved, for the PAYU platform is operational and functional.

Sincerely,
PayU customer service.

Posted Mar 07, 2023 - 09:33 GMT-05:00

Investigating

Dear customer;

Since 09:20 GMT -5 we are presenting problems with the PayU platform. We are working together with our Technology Team to obtain a quick solution.

Sincerely,
Customer Service PayU.

Posted Mar 07, 2023 - 09:26 GMT-05:00

This incident affected: PayU (PayU Payments API).