Since the 02:21 the problem has been solved, CREDIBANCO VISA in for the PAYU platform is operating
Stability on the part of the network is confirmed and normality in transactionality is evidenced.
Sincerely, PayU customer service.
Posted Nov 22, 2021 - 02:48 GMT-05:00
Identified
Dear Customer,
The problem has been identified, our Support Team is working on a solution
Sincerely,
PayU customer service.
Posted Nov 22, 2021 - 02:06 GMT-05:00
Investigating
Dear Customer
Since 01:37 GMT - 5 we are having problems with CREDIBANCO VISA in COLOMBIA for PayU platform, declined transactions increased, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
Sincerely, PayU customer service.
Posted Nov 22, 2021 - 02:04 GMT-05:00
This incident affected: Colombia Payment Processing (Credibanco Visa) and PayU (PayU Payments API, PayU Web Checkout).