Dear Customer Since 01:25 HRS GMT -5, the incident has been resolved, the payment platform works with no incidents.
Estimado Cliente Desde las 01:25 HRS GMT -5 se ha solucionado el incidente, el medio de pago procesa con normalidad
Posted Dec 17, 2019 - 01:45 GMT-05:00
Investigating
Dear Customer
Since 01:05 GMT-5 we are experiencing problems with the payment network CREDIBANCO in COLOMBIA for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution. The transactions sent via this payment network are being marked with error.
Sincerely Customer Service PayU.
Estimado Cliente
Desde las 01:05 GMT-5 estamos teniendo problemas con el medio de pago CREDIBANCO en COLOMBIA para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente. Las transacciones enviadas a través de este medio de pago están presentando errores.
Cordialmente, Servicio al cliente PayU
Posted Dec 17, 2019 - 01:10 GMT-05:00
This incident affected: Colombia Payment Processing (Colombia Payment Processing).