Degradation with Payment CREDIBANCO Colombia

Incident Report for PayU Latam Status

Resolved

Dear Customer,

the problem has been solved, CREDIBANCO in COLOMBIA for the PAYU platform is operating

Sincerely,
PayU customer service.

Posted Jan 02, 2023 - 17:12 GMT-05:00

Investigating

Dear Customer

We are experiencing problems with the payment network CREDIBANCO- BANCOLOMBIA in COLOMBIA for PAYU Platform.

We are getting in touch with the provider to ask for incident's resolution.

A LARGE subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.

Sincerely,
PayU customer service.

Posted Jan 02, 2023 - 16:46 GMT-05:00

This incident affected: Colombia Payment Processing (Credibanco Visa, Credibanco Mastercard).