Degradation with Payment IZIPAY in PERU
Incident Report for PayU Latam Status
Resolved
Dear Customer,



The incident has been resolved, IZIPAY in PERU for the PayU platform in the last 10 minutes has been is operating.



Sincerely,
PayU customer service.
Posted Apr 14, 2024 - 06:01 GMT-05:00
Investigating
Dear Customer



Since 03:36 GMT - 5 we are having problems with IZIPAY in PERU for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION and FIX_NOT_REQUIRED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Posted Apr 14, 2024 - 04:14 GMT-05:00
This incident affected: Perú Payment Processing (Izipay (Procesos MC) Mastercard, Izipay (Procesos MC) Amex, Izipay (Procesos MC) Visa).
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