Incident with Payment PSE Colombia

Incident Report for PayU Latam Status

Resolved

Dear Customer,

The incident has been resolved, and PSE in Colombia for the PayU platform in the last 23 minutes is operating.

Sincerely,
PayU customer service.

Posted Jun 16, 2022 - 14:42 GMT-05:00

Investigating

Dear Customer

Since 13:53 GMT - we are experiencing problems with PSE in Colombia for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.

A LARGE subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.

Sincerely,
PayU customer service

Posted Jun 16, 2022 - 14:13 GMT-05:00

This incident affected: Colombia Payment Processing (ACH-PSE).