Degradation with Payment ACH PSE- COLOMBIA
Incident Report for PayU Latam Status
Dear Customer,

Since the 01:08 GMT - 5 the problem has been solved, ACH – PSE in Colombia for the PAYU platform is operating

Stability on the part of the network is confirmed and normality in transactionality is evidenced.

PayU customer service.
Posted Sep 03, 2023 - 01:24 GMT-05:00
Dear Customer

From 00:05 GMT - 5 we are having problems with ACH – PSE in COLOMBIA for the PayU platform, declined transactions increased with response codes such as PAYMENT_NETWORK_REJECTED with NEQUI, which indicates that we present a transactional degradation. We are working together with our support team to get a quick solution.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Posted Sep 03, 2023 - 00:50 GMT-05:00
This incident affected: Colombia Payment Processing (ACH-PSE).