Degradation with Payment IZIPAY PERU

Incident Report for PayU Latam Status

Resolved

Dear Customer,



The incident has been resolved, IZIPAY in PERU for the PayU platform in the last 890 minutes is operating.



Sincerely,
PayU customer service.
Posted Jun 12, 2026 - 08:47 GMT-05:00

Investigating

Dear Customer



Since 2:35 Hours GMT - 5 we are having problems with IZIPAY in PERU for PayU platform, declined transactions decrease with response codes like INTERNAL_PAYMENT_PROVIDER_ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Posted Jun 11, 2026 - 08:58 GMT-05:00
This incident affected: Perú Payment Processing (Izipay (Procesos MC) Mastercard, Izipay (Procesos MC) Amex, Izipay (Procesos MC) Visa).
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