Degradation with Payment Network MOVII

Incident Report for PayU Latam Status

Resolved

Dear Customer,

The incident has been resolved, MOVII in Colombia for the PayU platform is operating.

Sincerely,
PayU customer service
Posted May 19, 2023 - 04:07 GMT-05:00

Investigating

Dear Customer


We are experiencing problems with MOVII in Colombia for the PayU platform. Our Support Team is working to obtain a quick solution, We continue monitoring.


A SMALL subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.


Sincerely,
PayU customer service
Posted May 19, 2023 - 03:38 GMT-05:00
This incident affected: Colombia Payment Processing (Movii Visa, Movii Mastercard).
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