Degradation with Payment YAPE in PERU

Incident Report for PayU Latam Status

Resolved

Dear Customer,



Since 10:34 GMT-5. The problem has been solved, YAPE in PERU for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.
Posted May 14, 2026 - 10:42 GMT-05:00

Investigating

Dear Customer



Since 10:15 GMT - 5 we are having problems with YAPE in PERU for PayU platform, erroneous transactions increased with response codes like ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing failed transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.
Posted May 14, 2026 - 10:33 GMT-05:00
This incident affected: Perú Payment Processing (YAPE).